Located in Northside, Residence Inn by Marriott Jacksonville Airport offers a warm welcome with a breakfast buffet, outdoor pool, and tennis courts. Guests appreciate the convenience of free in-room WiFi and express check-out. Previous guests praise the hotel's helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Connecting rooms available
Airport transfer
Pet friendly
Non-smoking
Main amenities (12)
Daily housekeeping
Outdoor pool
Free airport shuttle
Free area shuttle
24-hour fitness center
Business center
24-hour front desk
Coffee/tea in a common area
Garden
Free grocery shopping service
Front-desk safe
Snack bar/deli
Feel at home (6)
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Premium TV channels
The current price is CNY926
CNY926
CNY1,051 total
includes taxes & fees
Jun 27 - Jun 28
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Suite, 1 Bedroom, Non Smoking
Suite, 1 Bedroom, Non Smoking
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
48 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Suite, 2 Bedrooms, Fireplace
Suite, 2 Bedrooms, Fireplace
Highlights
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
67 sq m
Sleeps 5
2 Double Beds
View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)
Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LED TV
48 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)
Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LED TV
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking
Studio, 1 King Bed with Sofa bed, Non Smoking
9.49.4 out of 10
Exceptional
8 reviews
(8 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
48 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)
Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)
Pecan Park Flea and Farmers' Market - 4 min drive - 6.4 km
Jacksonville Zoo and Gardens - 10 min drive - 15.0 km
Jacksonville Cruise Terminal - 14 min drive - 18.3 km
Getting around
Jacksonville International Airport (JAX) - 5 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 19 min drive
Jacksonville Station - 15 min drive
Free airport shuttle
Free area shuttle
Restaurants
Chick-fil-A - 2 min drive
McDonald's - 4 min drive
McDonald's - 2 min drive
Cracker Barrel - 2 min drive
Starbucks - 2 min drive
About this property
Residence Inn by Marriott Jacksonville Airport
Located just 2.2 mi (3.5 km) from the airport, Residence Inn by Marriott Jacksonville Airport offers a free shuttle (available on request). For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. A snack bar/deli and a garden are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
78 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 6 AM to 11 PM
Offsite
Free area shuttle within 2 mi
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Traveling with children
Free local shuttle
What to do
Tennis
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Surfing/body boarding nearby
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
24-hour fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
ROOM
Room amenities
Be entertained
LED television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Kitchen
Cookware, dishes, and utensils
More
Daily housekeeping
Connecting/adjoining rooms available
Recycling
MONETIZATION_ON
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150.00 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Residence Inn Jacksonville Airport
Residence Inn Marriott Hotel Jacksonville Airport
Residence Inn Marriott Jacksonville Airport
Residence Inn Marriott Jacksonville Airport Hotel
Residence Inn Marriott Jacksonville Airport
By Marriott Jacksonville
Residence Inn by Marriott Jacksonville Airport Hotel
Hotel Residence Inn by Marriott Jacksonville Airport
Residence Inn by Marriott Jacksonville Airport Jacksonville
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Jacksonville Airport
Residence Inn by Marriott Jacksonville Airport Jacksonville
HELP_OUTLINE
Frequently asked questions
Does Residence Inn by Marriott Jacksonville Airport offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Jacksonville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Jacksonville Airport?
Yes, there's an outdoor pool.
Are pets allowed at Residence Inn by Marriott Jacksonville Airport?
Yes, pets are welcome. There's a charge of USD 150.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Jacksonville Airport?
Yes, there's free self parking.
Is airport shuttle service offered by Residence Inn by Marriott Jacksonville Airport?
Yes, a free airport shuttle is available from 6 AM to 11 PM on request.
What are the check-in and check-out times at Residence Inn by Marriott Jacksonville Airport?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Residence Inn by Marriott Jacksonville Airport and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area. Residence Inn by Marriott Jacksonville Airport also has a garden.
Does Residence Inn by Marriott Jacksonville Airport have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Residence Inn by Marriott Jacksonville Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Residence Inn by Marriott Jacksonville Airport like?
Residence Inn by Marriott Jacksonville Airport puts you in Northside, in the heart of Jacksonville. Popular attractions include Jacksonville Cruise Terminal, which is 13 minutes away by car.
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Residence Inn by Marriott Jacksonville Airport Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Toilet
Location
What guests liked
Breakfast options were excellent and good, with some guests considering it a highlight of their stay. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Nice clean and quite
Adrian
1-night trip
10/10
Check in was very easy and attendant was very friendly and helpful! Enjoyed our stay!
Sherry
1-night trip
10/10
Reasonably priced being so close to airport
Stephen
10/10
nice room ,close to river city, good breakfast
JOHN
2-night trip
10/10
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
DARREN
2-night trip
6/10
The staff was great. The rooms definitely need some TLC. We had issues with a toilet leak and had to be moved. Then in our replacement room our stove top only had one working burner, the handle operating the shower wouldn't stay put and went to hot rapidly. We were told that maintenance woukd address these issues, but that never happened while we were there. But after all that, because of the wonderful staff, and knowing that those we communicated with didn’t have the ability to correct these issues, I'd consider staying again.
Daniel
14-night trip
10/10
This establishment was very elegant, clean, spacious, quiet, affordable. The staff was also very helpful and efficient.
Donald
2-night trip
10/10
Roomy and comfortable room.
Mark
1-night trip
4/10
The toilet in our room would fill the tank every 15-20 minutes.....all day...all night.... When we arrived there was a party being set up right outside our room, and they were there until 11pm. This isn't the guests fault, I'm happy they had a place to enjoy their beers and music, but putting us right next to the spot where guests can have their fun is not considerate of those staying in those rooms. There was no fixture in our bathroom ceiling, it was a hole in the ceiling with a light about 3 inches above the ceiling line. The ice maker didn't work, There were 2 microwaves so I'm assuming one didn't work. The room was musty and "wet". We live well south of Jacksonville so humidity isn't new to us. But inside it just made for a very uncomfortable, smelly stay. We will stay somewhere else for our next trip. it's sad because We've stayed in Many other Residence Inn's and have had a wonderful experience.
Verified traveler
2-night trip
10/10
Great place to stay. No complaints at all. Very close to the airport without all the noise. Conveniently located close to the highway and restaurants. Customer service outstanding, breakfast was good as well. I will definitely book this place if I’m in this area.
Verified traveler
4-night trip
8/10
Excellent hotel. Staff friendly and helpful. Room clean and comfortable. Good location. Highly recommended.
Simeon
1-night trip
10/10
Friendly staff.
Nice having fridge and microwave.
Quiet facility.
Susan A
1-night trip
10/10
Excellent service. Comfy bed and clean room
kevin
1-night trip
8/10
Good hotel nice staff , unsafe intoxicated people in the parking lot. Beside that was great !
Barbara s
1-night trip
10/10
Room was very nice and clean and bigger than I thought it would be but I also liked the amenities that were available in the room.
Nathaniel
1-night trip
8/10
It was decent
Renardo
1-night trip
8/10
Older hotel. Did not have a USB port, which i needed. That was my only real complaint. Otherwise comfortable, clean, good bed and just fine.
Pauli
1-night trip
6/10
Although the property appeared to be clean with a friendly staff. We had a live roach in the room. Would advise hotel to stay up on their pest control services.
Equille
2-night trip
2/10
Need cleaning had dog food in hall way and litter.Room had fleas
robin
1-night trip
6/10
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
Lynne
1-night trip
8/10
Convenient and well equipped suites. No ice machine, and both sofas and toilets are very low to the ground. But, layout is great, and there is a lot of space. Facility could use updating - some wear and tear - needs attention.
Verified traveler
1-night trip
4/10
Room was not in great condition/not up to what I would expect from a Marriott hotel. The bathroom (shower area in particular) was not that clean and there was extensive water damage around the shower, with pieces of the ceiling damaged and wallpaper coming off the walls. Bathroom and kitchen sink had no hand soap. The sheets on the pullout bed were full of dirt, leaves, etc., and had obviously not been cleaned. Sheets on master bed were itchy and uncomfortable, which made sleeping difficult. The one positive was the staff was friendly, but there were too many negatives to consider ever staying here again.
Joel
1-night trip
8/10
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
Helen
6/10
I stayed her twice in 5 days. 1st time was for 1 night, really enjoyed the place and the staff were really nice and friendly. I asked could I pay cash for my stay when I checked out? Gave them a CC to have on file for any charges etc but my car wouldn't be debited for the 2 night's stay. Went to check out and they had charged the whole stay to my card. Ok I wasnt happy but I had a flight to catch so I left and 3 days later i returned to stay 1 night and pick up my car which I had left in their parking lot. I emailed them to ask where the hotel shuttle would pick me up at the airport? I was told pole 6,just give them a call once I'm there. I find pole 6 and I called and called and called. 7 times I called and they didn't pick up once. I eventually gave up and got a cab that cost 30 bucks. Got into reception,asked was there a problem with there phone as I called 7 times. She said "no I'm on myself" .Your a RECEPTIONIST ?Anyway I won't return. Shame as I did like the place.Plenty of other airport hotels to choose from.
Darren
1-night trip
2/10
I arrive later in the evening for my reservation only to be given a room right next to the Courtyard where there was a party going on. I inquired when quiet time was and I was assured that the party would be done by 10:30. At 12:30 the party was still raging and people were banging up against the windows and yelling I'm carrying on so I called management three times who stated that they would end the party. By 2:00 a.m. finally the party was over and I asked management about obtaining a refund given the situation and also the fact that I was never offered another room. Management denied that the party was going on despite the fact that I have a video. In addition the room was very dirty and it looked like the floor had never been washed I wore my shoes the entire time I was in the room. No matter what you do do not stay at this location. It is dirty management doesn't care about the satisfaction of customers or how loud noisy and obnoxious guests to get. And they will lie about it and not offer Replacements refunds or credits given the fact that they are responsible for the status of this establishment. I have posted pictures and videos on a variety of travel websites and contacted Expedia about this as well.