Unfortunately I had an incident here which I've never had at any other hotel. The stadf had placed the duvet cove with the bottom towards the head/pillow of the bed so when I went to sleep the inner cover fell out of the hole. We all know that those inner covers are not washed after every guest (prpbably never) and I woke up with allergic reactions. The man at the reception did not offer any type of compensation. Also the jaccuzi in the spa was really cold and the staff does not warn you that it takes 1 hour for it to warm up. I ended up paying for an unpleasant stay.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Marcos
Marcos,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
sirkal
sirkal,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Alexandre
Alexandre,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
Roy
Roy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Christian
Christian,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
carlos
carlos,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Mikael
Mikael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Shuja
Shuja,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Ella
Ella,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
António
António,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Location, clean rooms , great staff
We stayed here for a week for my bday. The staff were great from the moment we checked in until the day we left. They helped to make my bday very special. The hotel is right across the street from the train station. You can take 2 trains from the airport to get to the hotel. Great restaurants a shot Uber/Bolt ride from the hotel. The Guest service staff were great in helping us get tickets for the bus to visit Tomar, and also Fatima. They also helped us book our tickets Quinta de Regalria?? I would not hesitate to ask them for help with anything from booking tickets to making a dinner reservation for you. They are great. There is also a LIDL grocery store in the train station across the street that is super handy. I would definitely suggest staying in this hotel. Rooms were super clean, with nightly turn down service (including a chocolate). Bathroom amenities included hair conditioner, not just shampoo.
Sonja
Sonja,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Pierre
Pierre,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Nuno
Nuno,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Great hotel
Rouzbeh
Rouzbeh,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Excelente hotel em Lisboa
Ótimo quarto , limpo e confortável . Hotel bem
localizado com fácil acesso aos principais pontos turísticos de Lisboa . Recepcionistas e funcionários em geral gentilíssimos. Voltarei com certeza !