Escape to Capsis Astoria Heraklion Hotel, a family-friendly haven near Heraklion Port. Unwind by the rooftop pool or treat yourself to a rejuvenating massage at the spa, followed by Mediterranean cuisine at one of three on-site restaurants. With coffee shops and an arcade/game room, there’s something for everyone.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Near the beach
3 restaurants and 2 bars/lounges
Rooftop terrace
Breakfast available
24-hour fitness center
Valet parking
Seasonal outdoor pool
Pool bar
24-hour room service
2 coffee shops/cafes
24-hour business center
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Terrace
The current price is CNY587
CNY587
CNY747 total
includes taxes & fees
Jun 1 - Jun 2
Why we love this property
Work and play paradise
This hotel in the city center's entertainment district features a 24-hour business center, meeting rooms, massages, and round-the-clock room service.
Dining variety galore
Discover 3 restaurants with Mediterranean and international cuisine, plus 2 cafes and bars. Experience buffet breakfasts and unique private wine tours.
11 Eleftherias square, Heraklion, Crete Island, 71201
What's nearby
Heraklion Archaeological Museum - 1 min walk - 0.0 km
Heraklion Town Hall - 3 min walk - 0.3 km
Heraklion Loggia - 3 min walk - 0.3 km
Historical Museum of Crete - 7 min walk - 0.6 km
Heraklion Port - 12 min walk - 1.0 km
Getting around
Nikos Kazantzakis Airport (HER) - 17 min drive
Restaurants
Τυράκι - 2 min walk
Capsis Cafe - 1 min walk
Minos - 1 min walk
Χόβολη - 6 min walk
Τζιράφ - 3 min walk
About this property
Capsis Astoria Heraklion Hotel
Capsis Astoria Heraklion Hotel features a rooftop terrace and puts you just steps from Heraklion Archaeological Museum. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Capsis, one of 3 restaurants, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
131 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (EUR 20 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
2 bars/lounges
2 coffee shops
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Private winery tours
Beach nearby
Ecotours nearby
Mountain climbing nearby
Sailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
24-hour business center
3 meeting rooms
Conference center (4650 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1966
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Room amenities
Be entertained
28-inch Smart TV
Satellite TV channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
Free bottled water
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Cafe Capsis - This bistro specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Erofilli - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Aegea View Pool Bar/Resto - This beach restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per accommodation, per stay
Parking
Covered valet parking costs EUR 20 per day
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 8:00 PM
The seasonal pool is open from May to September
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion
Frequently asked questions
Does Capsis Astoria Heraklion Hotel offer free cancellation for a full refund?
Yes, Capsis Astoria Heraklion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Capsis Astoria Heraklion Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 8:00 PM.
Are pets allowed at Capsis Astoria Heraklion Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Capsis Astoria Heraklion Hotel?
Yes. Valet parking costs EUR 20 per day.
What are the check-in and check-out times at Capsis Astoria Heraklion Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Capsis Astoria Heraklion Hotel and nearby?
Have fun with nearby activities like boat tours, fishing, and mountain climbing. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a 24-hour fitness center.
Are there restaurants at or near Capsis Astoria Heraklion Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views.
What's the area around Capsis Astoria Heraklion Hotel like?
Capsis Astoria Heraklion Hotel is in the heart of Heraklion, a short 15-minute walk from Heraklion Port and 4 minutes' walk from Lions Square. Travelers say the area is walkable and good for shopping.
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Reviews
Capsis Astoria Heraklion Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
9.0
Location
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was substantial, varied, and delicious with a wide range of options. (44 reviews)
The rooftop pool and bar area was a highlight, offering a refreshing dip, lovely food, great service, and pleasant views. (38 reviews)
The hotel is very close to the airport with convenient airport shuttle options available. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Breakfast
Food
Rooftop pool
Restaurant
Bar
Bed
Airport
Reviews
Verified
10/10 Exceptional
Mar 29, 2026
Excellent room and very friendly and helpful staff.
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Clean, safe, wonderful staff
Glenn
Glenn, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2025
The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
May 13, 2025
Great central location, close to shopping and dining. Would stay there again.
Morgan
Morgan, 1-night trip
Verified
8/10 Very good
May 14, 2025
The location of the hotel was perfect for sightseeing of Crete island.
Yoshiyuki
Yoshiyuki, 1-night trip
Verified
8/10 Very good
Sep 9, 2025
Central location
Good location, fantastic top deck open bar/restaurant, very good food and friendly service.
Yvonne
Yvonne, 4-night trip
Verified
8/10 Very good
Aug 25, 2024
Excellent location, great breakfast,
Juraj
Juraj, 3-night trip
Verified
10/10 Exceptional
Jul 8, 2025
Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.
Jeffrey
Jeffrey, 3-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Perfect location for sightseeing and busses.
Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views.
Highly recommend.
Lucy
Lucy, 6-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.
Harrison
Harrison, 1-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
George
George, 2-night trip
Verified
10/10 Exceptional
Jul 20, 2025
We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Danice
Danice, 2-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Excellent service. Very clean and staff is very helpful and cheerful.
Andy
Andy, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
GEORGIOS
GEORGIOS, 3-night trip
Verified
8/10 Very good
Jul 12, 2025
Location great, rooftop swimming pool and bar superb, not sure I liked the sink not being in the bathroom although it was a very lovely sink
Fiona
Fiona, 8-night trip
Verified
10/10 Exceptional
Aug 23, 2024
Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!
George
George, 3-night trip
Verified
10/10 Exceptional
Jul 3, 2025
Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.
denisa
denisa, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Top Hotel
We frequently stay at this hotel. It is excellent. All the staff are professional and friendly. The rooms have recently been renovated and have walk in showers which are excellent.
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Modern amenities. Very nice room. Safe in room. Hot water and ac. Has a balcony. Walking distance to shop. The area is bustling, yet the room is very quiet. Restaurant on-site that serves very good, yet inexpensive food. Staff is excellent and dress professionally.
osborne michael
osborne michael, 2-night trip
Verified
8/10 Very good
Oct 6, 2023
Good value well located hotel
Very well located hotel, very close to archeology museum and short walk to Venetian harbour and other attractions. V friendly and helpful staff , generous buffet breakfast
V nice roof top pool
christopher
christopher, 2-night trip
Verified
8/10 Very good
Jun 5, 2025
Small elevator but otherwise lovely
A great hotel and very nice rooms recently upgraded but the hotel has very small
Verified traveler
4-night trip
Verified
8/10 Very good
Aug 8, 2023
Great location for the town & travel connections. Nice roof top pool & bar
simon
simon, 4-night trip
Verified
10/10 Exceptional
Oct 12, 2024
Clean comfortable room. Great beach access.
Amanda
Amanda, 3-night trip
Verified
6/10 Good
Jun 28, 2025
Confortable rooms
The room was great and the bed was comfortable.
The cleaners were friendly and did a great job.
The breakfast was varied and lovely.
The hotel was well located for transport and trips.
The reception staff let the hotel down in my opinion. However, there are many eateries nearby where the staff are friendly and warm.