AC Hotel Aitana by Marriott, an upscale retreat in the heart of Madrid, offers a 24-hour gym and dry cleaning services to keep you feeling refreshed. Guests have praised the multilingual staff for their exceptional service.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
Free WiFi
Restaurant
Air conditioning
Gym
Bar
Main amenities (12)
Daily housekeeping
Breakfast available
24-hour fitness center
Self parking
Bar/lounge
24-hour room service
Babysitting
Business center
24-hour front desk
Front-desk safe
Snack bar/deli
Laundry service
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is CNY1,356
CNY1,356
CNY1,491 total
includes taxes & fees
Jun 14 - Jun 15
Why we love this property
Foodie heaven
This hotel satisfies every appetite with a delightful bar and buffet breakfast. Vegetarian options and breakfast give guests tasty meat-free choices.
Dreamy bedtime comforts
Hypo-allergenic bedding cradles guests in a cloud of comfort. The minibar and 24-hour room service satisfy cravings at any hour.
Paseo de la Castellana, 152, Madrid, Madrid, 28046
What's nearby
Paseo de la Castellana - 1 min walk - 0.0 km
Azca Financial District - 1 min walk - 0.0 km
Bernabéu Stadium - 3 min walk - 0.3 km
Cuzco Square - 5 min walk - 0.5 km
Plaza de Castilla - 15 min walk - 1.3 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive
Nuevos Ministerios Station - 14 min walk
Madrid (XTI-Chamartin Train Station) - 25 min walk
Madrid Chamartín Station - 27 min walk
Cuzco Station - 4 min walk
Santiago Bernabeu Station - 7 min walk
Plaza de Castilla Station - 13 min walk
Restaurants
Cafeteria Alboran - 3 min walk
José Luis - 4 min walk
Alborz - 4 min walk
Cerveceria La Bodega - 3 min walk
Restaurante Arzabal - 4 min walk
About this property
AC Hotel Aitana by Marriott
When you stay at AC Hotel Aitana by Marriott, you'll be within a 15-minute walk of Bernabéu Stadium and Plaza de Castilla. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Also, Gran Via and National Prado Museum are within a short drive. The property is just a short walk to public transportation: Cuzco Station is 4 minutes and Santiago Bernabeu Station is 7 minutes.
At a glance
DONE
Hotel size
110 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 30 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Onsite venue - This buffet restaurant serves breakfast only.
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25.3 per person
Children & extra beds
Babysitting is available for an extra charge
Parking
Self parking costs EUR 30 per day
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
AC Aitana
AC Aitana Marriott
AC Aitana Marriott Madrid
AC Hotel Aitana
AC Hotel Aitana Marriott
AC Hotel Aitana Marriott Madrid
AC Marriott Aitana
Aitana AC
Aitana Hotel
Hotel AC Aitana
Ac Aitana By Marriott Madrid
AC Hotel Aitana by Marriott Hotel
AC Hotel Aitana by Marriott Madrid
AC Hotel Aitana by Marriott Hotel Madrid
Frequently asked questions
Does AC Hotel Aitana by Marriott offer free cancellation for a full refund?
Yes, AC Hotel Aitana by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel Aitana by Marriott?
Sorry, pets aren't allowed.
Is parking offered on site at AC Hotel Aitana by Marriott?
Yes. Self parking costs EUR 30 per day.
What are the check-in and check-out times at AC Hotel Aitana by Marriott?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at AC Hotel Aitana by Marriott?
No, this hotel doesn't have a casino, but Casino Gran Via (7-min drive) is nearby.
What is there to do at AC Hotel Aitana by Marriott and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around AC Hotel Aitana by Marriott like?
AC Hotel Aitana by Marriott is a short 4-minute walk from Cuzco Station and 3 minutes' walk from Bernabéu Stadium.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
AC Hotel Aitana by Marriott Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.6
Location
9.2
Staff & service
9.2
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Food
Bar
Taxi
Kitchen
Breakfast
Reviews
Verified
10/10 Exceptional
Oct 21, 2025
Very well maintained hotel in a quiet neioghborhood that is at the same time a central location to many attractions.
Aleksander
Aleksander, 4-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Excellent service, professional and friendly staff
Cesar
Cesar, 3-night trip
Verified
10/10 Exceptional
Aug 31, 2025
Very nice hotel, walking distance from Bernabéu stadium. Located in a very nice area close to Corte Ingles Castellana
Maria gabriela
Maria gabriela, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2023
Would stay here again anytime.
Lovely comfortable room and very helpful staff.
RIchard
RIchard, 1-night trip
Verified
8/10 Very good
Mar 30, 2025
We stayed a night for the Real Madrid game and it was a perfect location to get in and out. Staff is outstanding but the hotel needs some upkeep.
Nancy
Nancy, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2025
The property was near the Bernabeu Stadium and Orense Street for shopping.
Anita
Anita, 3-night trip
Verified
10/10 Exceptional
Oct 25, 2023
The staff was very professional !
Radu
Radu, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2023
Great design in the lobby, friendly staff and great location near the Bernabeu. The only thing that I would improve is power outlets in the room, none available in the working desk without having to unplug appliances
Valentin
Valentin, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2024
Very convenient for a futbol game
Very convenient hotel to attend a Real Madrid game. Rooms are spacious and clean. Service at the restaurant is not good, lack of smiley and good mood staff. Servi e at the front desk is good.
CARLOS E
CARLOS E, 2-night trip
Verified
8/10 Very good
Jun 11, 2024
Great location and staff was very nice at checkin. Only two "misses" for us... first, we needed sheets/blanket for the pullout bed but the staff had already left the property for the night and we were not able to get. Also, we had an early departure, which they helped arrange for transportation. We had to leave at 730am and they were going to provide a "surprise" breakfast option at 715am. Unfortunately, nothing was available. Not a huge miss because we were not very hungry at the time.
There is an AMAZING view of the Parthenon from the rooftop lounge area that has lots of seating options.
William
William, 2-night trip
Verified
10/10 Exceptional
Feb 18, 2026
Great hotel friendly staff
James
James, 4-night trip
Verified
8/10 Very good
Mar 8, 2026
I stayed there only one night before flying so I cant answer
Ludmila
Ludmila, 1-night trip
Verified
8/10 Very good
Apr 26, 2026
I know this hotel for over 25 years. It’s used to be my home away from home. It’s a very comfortable place, next to the Bernabeu, meaning a bit removed from the center.
It’s starting to be a bit worned out but still ok. Normal rates are high but there are periods where the rates are convenient.
Jose
Jose, 2-night trip
Verified
10/10 Exceptional
May 1, 2024
Great hotel!
David
David, 4-night trip
Verified
10/10 Exceptional
Feb 27, 2025
Good hotel
Very good, efficient hotel
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
Aug 2, 2025
Easy city access
William
William, 2-night trip
Verified
10/10 Exceptional
Jul 10, 2023
Great hotel overall. Breakfast slightly expensive relative to other places.
Yousef
Verified
8/10 Very good
Dec 8, 2025
Room was clean, the staff who checked me in seemed quite apathetic. Spoke very little English.
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2024
It was a beautiful property
Jessica
Jessica, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2025
Excelente
JOSE
JOSE, 1-night trip
Verified
8/10 Very good
Aug 25, 2022
It was clean and staff made initial contact quick and easy!
raymond
raymond, 3-night trip
Verified
8/10 Very good
Sep 4, 2024
Very convenient if going to a Real Madrid match.
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
May 7, 2025
A.C unit and internet sucked but it was perfect for a trip too the Santiago Bernabue only a 2 minute walk from the stadium
Cristofher
Cristofher, 3-night trip
Verified
8/10 Very good
May 21, 2024
Good value
Juan
Juan, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2023
Get anywhere in this wonderful city from this convenient location. Cuzco metro station is a short walk away and the taxis stop right outside. Great concierge and staff, wonderful bar and good food for a convenient bite.