The staff made the stay one of the more memorable from the different hotels we stayed in .
Benjamin
Benjamin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 3 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 29 日
Simply out of this world in every way .
khodr
khodr,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 26 日
Sheila
Sheila,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 8 月 25 日
Lucy
Lucy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 9 日
Sandy
Sandy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 30 日
ERNEI
ERNEI,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 22 日
Prédio antigo mas totalmente reformado . ]
Staff super atenciosos
Vista maravilhosa
Susi
Susi,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 7 月 17 日
Really friendly staff and wonderful private room and tasty food.
Jaime
Jaime,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 30 日
Esam
Esam,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 1 月 15 日
Beautiful Hotel
AHMET CELALETTIN
Expedia真实住客点评
2/10 很差
2022 年 7 月 29 日
Krachbude
Charles L.
Charles L.,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 2 月 16 日
Mark
Mark,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 1 月 20 日
Can’t wait for our next stay!
If you want to spoil yourself, this is the place. The view and location are second to none. The staff was amazing. The pride they all have and show to the guests is heart warming. Of course, the building is historic and wonderfully maintained. Can’t wait to return!
linda
linda,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2021 年 8 月 18 日
Exceptionnel
Un palace unique et plein de charme, un bar a liqueur et cigare top. Un lieu magique...
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 8 月 19 日
Very clean, excellent service, great location, fantastic facilities
真实旅客
3 晚行程
Wotif真实住客点评
10/10 绝佳
2020 年 8 月 18 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 7 月 8 日
Perfect central location, excellent concierge and staff can-do attitude. Facilities (pool, tennis, spa) are very good. Common areas could use some renovation, but the charm of a palace is definitely there. Rooms (we had 2 deluxe lake view) are comfortable with renovated bathrooms. Overall a great 3-night stay.
CR
CR,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2020 年 3 月 23 日
Beware of bait and switch on room upgrade
The Hotel is Beautiful, the service was excellent. Special mention goes out to Eric in the ski and boot area and also to the spa personnel. The restaurants were excellent and the room housekeepers were also excellent.
Unfortunately the front desk management is not as professional as the staff. Upon check in they offered a reduced price room upgrade for 100 Swiss franc per night additional, but at check out they charged us 400 per night Swiss franc. Then argued with us when we raised it with them that this was not as stated. They couldn’t get in touch with the person who checked us in either. Not what you would expect from this grade of hotel. Hotel guests should be warned about this upgrade on check-in play and try to avoid the upgrade as the deal is not what they tell you at the time.
Laura
Laura,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 2 月 6 日
Champagnefrokost
Fantastisk hotell med historisk sjarm. Champagnefeokost