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Alexandre Troya

4.0 star property
Beach resort with spa, near Siam Park

Choose dates to view prices

On the sun-kissed island of Tenerife, Alexandre Hotel Troya offers a family-friendly retreat near Siam Park. Enjoy golfing on 18 holes, relax at the poolside bar or unwind with a treatment at Natural Spa. With international cuisine and shopping on site, helpful multilingual staff make this upscale resort an unforgettable getaway.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
  • Garden
  • Terrace

Why we love this property

Sun and sand getaway
Direct beach access lets guests dive into coastal fun. Kayaking, sailing, and snorkeling await just steps from this resort's sandy shores.
Work and play paradise
Perfect for work and play with conference rooms and in-room desks. Refresh with spa treatments or relax in the hot tub after meetings.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

7.0 out of 10
Good
(2 reviews)
  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

8.4 out of 10
Very good
(7 reviews)
  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Club Room, Balcony (Alexandre)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite, Balcony, Sea View

Junior Studio Suite, Balcony, Sea View | Desk, soundproofing, free WiFi, bed sheets

Junior Studio Suite, Balcony, Sea View

  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room

Family Room | Desk, soundproofing, free WiFi, bed sheets

Family Room

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Panoramic Room, Hot Tub, Beach View (Alexandre)

9.6 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Desk, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Sofa Beds

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About the neighborhood

Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670

What's nearby

  • Troya Beach - 1 min walk - 0.1 km
  • Playa de las Américas - 2 min walk - 0.2 km
  • Veronicas Strip - 2 min walk - 0.2 km
  • Torviscas Beach - 5 min walk - 0.5 km
  • Siam Park - 15 min walk - 1.3 km

Getting around

  • Tenerife South Airport (TFS) - 21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 67 min drive
  • La Gomera (GMZ) - 117 min drive

Restaurants

  • ‪Monkey Beach Club - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Papagayo Beach Club - ‬2 min walk
  • ‪Coco Beach - ‬3 min walk
  • ‪Palm Beach Club Bar - ‬4 min walk

About this property

Alexandre Troya

  • Alexandre Troya is a great choice for your beach stay in Adeje, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Restaurant La Palapa, one of 2 restaurants, serves international cuisine and is open for lunch. A free kid's club, a poolside bar, and a fitness center are other highlights at this Mediterranean resort. Fellow travelers say great things about the helpful staff.

All inclusive details

  • All-inclusive room rates at Alexandre Troya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 354 units
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 10 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Shopping
  • Beach access
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference center (1119 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Restaurant La Palapa - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar.
Restaurant Arena - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bar Salón - Onsite piano bar. Open select days.
Bar La Palapa - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Safes in guestrooms can be used for EUR 2.50 per day

Parking

  • Self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property uses solar energy.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Conference rooms (surcharge) may be available on request; advance booking is required.

Property Registration Number H-38-4-0000177

Also known as

Hotel Troya

Hotel Troya Arona

Troya Arona

Frequently asked questions

Does Alexandre Troya offer free cancellation for a full refund?

Yes, Alexandre Troya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alexandre Troya?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Alexandre Troya?

Sorry, pets aren't allowed.

Is parking offered on site at Alexandre Troya?

Yes. Self parking costs EUR 10 per day. Parking spots may be limited.

What are the check-in and check-out times at Alexandre Troya?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Alexandre Troya and nearby?

Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Alexandre Troya also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Alexandre Troya?

Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.

Does Alexandre Troya have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alexandre Troya like?

Alexandre Troya is located near Playa de las Américas in Costa Adeje, a short 17-minute walk from Siam Park and 5 minutes' walk from Torviscas Beach.

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Reviews

Alexandre Troya Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The property features great pool areas, including a lovely adult-only pool and a quieter infinity pool, perfect for relaxation. (11 reviews)
  • The property is ideally located right on the beach with easy access to the shore. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Food
Room
Restaurant
Beach
Bar
Bed
Drinks
Sea

Reviews

Verified

10/10 Exceptional

Clean rooms and hotel. Friendly and helpful staff.
Room coffee facilities
Ted, 10-night trip
Verified

10/10 Exceptional

Everything was excellent. Not sure why there are some poor reviews about the food. We thought it was good. Location was good for Las americas and Adeje. The room was spotless. The weather was bad while we were staying but the spa was a blessing as it kept us busy whle it rained.
Alan, 7-night trip
Verified

8/10 Very good

Big room with good ocean view
Mihai, 11-night trip
Verified

8/10 Very good

Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.
Natalie, 5-night trip
Verified

10/10 Exceptional

Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.
Michael, 5-night trip
Verified

8/10 Very good

Lovely hotel very nice staff
Elizabeth lindores, 10-night trip
Verified

8/10 Very good

618 added bonus Great balcony with sofa, sun lounges & large covered cabana. Downside noise till 5am from veronicas
Neal, 5-night trip
Verified

8/10 Very good

Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location
Melanie Jane, 7-night trip
Verified

10/10 Exceptional

We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing
Amie, 5-night trip
Verified

10/10 Exceptional

Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis
Jeanette, 7-night trip
Verified

10/10 Exceptional

Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!
Elin, 7-night trip
Verified

6/10 Good

Good base for self catering

Rooms very clean and nice chill out sun deck. Hotel in general clean. Food not great . Ideal as a self catering base as centrally located.
Joanne, 7-night trip
Verified

8/10 Very good

Nice hotel, shame about...

A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.
John, 10-night trip
Verified

10/10 Exceptional

In love!

I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Muhammed, 5-night trip
Verified

8/10 Very good

We loved it. One that was not good was the noice from the bars in the streets during the nights
Ólöf, 9-night trip
Verified

8/10 Very good

Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Donna, 5-night trip
Verified

8/10 Very good

We are delighted with our stay at this hotel. Everything was great (cleanliness, friendly staff, modern renovation of rooms, delicious food, proximity to the ocean, etc.), except for the nights. The music from the street died down only at 4 am and all this time we could not sleep normally.
Vladimir, 6-night trip
Verified

8/10 Very good

Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
Barbara Ann, 14-night trip
Verified

10/10 Exceptional

We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.
Georgina Jane, 4-night trip
Verified

8/10 Very good

Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!
Rachel, 5-night trip
Verified

6/10 Good

Pros : Rooms were clean and cleaned each day Communal area reception /bar were clean and tidy. Adult only pool area was really nice and bar snacks availability was good. Cons: Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc. Staff slow to replace food. Omlettes were excellent but wait time was long. Towels in the rooms were old and worn.
Carmel Mary, 7-night trip
Verified

8/10 Very good

This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.
Jasmine, 7-night trip
Verified

6/10 Good

The hotel is located in a busy location, surrounded by plenty of bars (if you like music and going out to bars, this is a perfect location for you). There are also quite a few dining options around, however we often went to Los Christianos for dinner (only 15 minutes away by car, great location with plenty of restaurants options). Also, ideal for being just in front of the beach, so if you just want to chill, you don't have to travel at all, just cross the road and enjoy the sunshine and the beach. Nice hotel, with great a view (unless your room overlooks the bins collection side and the hotel next door, then you'll end up having difficulty sleeping because of the caos during the evening/night and the rubbish collection noise, especially the glass collection, not ideal having to wake up early every morning because of this). The staff is very nice and friendly. Great outdoor swimming pool, with plenty of space and sunbeds. The bar area is quite nice as well. In terms of cleanliness, could definitely improve; don't expect any special amenities in the room/toilet. Also, I found the pillows very uncomfortable, however, this might just be a personal preference. Overall I'm pleased with the stay, it's a good option, however it's just an average hotel.
Francesca, 7-night trip
Verified

4/10 Fair

A decent hotel but will charge for everything.

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.
James, 4-night trip
Verified

10/10 Exceptional

Hotel was amazing. If pool. Bar was open in the evening that would have topped of a great stay
Mark, 7-night trip