Escape to the Italian Riviera at Universal's Loews Portofino Bay Hotel, where a waterslide pool and 2 coffee shops await. Relax with a Swedish massage or indulge in designer shopping on site while kids enjoy meals tailored just for them.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
5 restaurants and bar/lounge
3 outdoor pools and 3 hot tubs
Early theme park entry
Express theme park tickets
Breakfast available
Free theme park shuttle
Fitness center
Valet parking
Self parking
Waterslide
Pool bar
For families (6)
Children stay free
Free cribs/infant beds
Early theme park entry
Express theme park tickets
Connecting/adjoining rooms available
Private bathroom
The current price is CNY3,284
CNY3,284
CNY3,694 total
includes taxes & fees
May 20 - May 21
Why we love this property
Culinary paradise
Italian flavors take center stage at 5 restaurants, plus a cafe and bar. Al fresco dining options abound, complemented by cooked-to-order breakfast service.
Splash in triple style
Sun seekers adore this hotel's 3 outdoor pools with luxurious cabanas, loungers, and umbrellas. After a waterslide thrill, hot tubs and poolside dining await.
Luxury at every turn
Wrapped in soft bathrobes after a day's adventure, guests enjoy hypo-allergenic bedding. This hotel offers turndown and 24-hour room service.
Universal’s Islands of Adventure - 13 min walk - 1.1 km
Universal’s Volcano Bay - 3 min drive - 2.7 km
Getting around
Orlando Intl. Airport (MCO) - 21 min drive
Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
Orlando Sanford Intl. Airport (SFB) - 39 min drive
Orlando Station - 12 min drive
Winter Park Station - 20 min drive
Kissimmee Station - 22 min drive
Free theme park shuttle
Restaurants
Mel's Drive-In - 5 min walk
Leaky Cauldron - 4 min drive
Today Cafe At Universal Studios - 13 min walk
Moe's Tavern - 10 min walk
Richter's Burger Co. - 4 min drive
About this property
Universal’s Loews Portofino Bay Hotel
Universal’s Loews Portofino Bay Hotel puts you in a great location, within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Bice Ristorante, one of 5 restaurants, which serves Italian cuisine and is open for dinner. Other highlights include a poolside bar, a fitness center, and a theme park shuttle. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
750 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (USD 36 per night; includes in/out privileges)
Onsite valet parking (USD 45 per night; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Offsite
Free theme park shuttle
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
5 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Waterslide
Free theme park shuttle
Early theme park entry
Express theme park tickets
Children's menu
Pool gate
Fence around the pool
Lifeguard on site
What to do
Shopping
Golfing nearby
Working away
Business center
Conference center (42000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
3 outdoor pools
Art gallery on site
Designer stores on site
Arcade/game room
3 hot tubs
Waterslide
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
Microwaves are available for USD 15 per night
Children & extra beds
Rollaway beds are available for USD 39.38 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 147 per accommodation, per stay
Parking
Covered self parking costs USD 36 per night with in/out privileges
Valet parking costs USD 45 per night with in/out privileges
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Frequently asked questions
Does Universal’s Loews Portofino Bay Hotel offer free cancellation for a full refund?
Yes, Universal’s Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal’s Loews Portofino Bay Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Universal’s Loews Portofino Bay Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 147 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Universal’s Loews Portofino Bay Hotel?
Yes. Self parking costs USD 36 per night. Valet parking costs USD 45 per night.
What are the check-in and check-out times at Universal’s Loews Portofino Bay Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal’s Loews Portofino Bay Hotel and nearby?
Universal’s Loews Portofino Bay Hotel has 3 outdoor pools and a fitness center, as well as an arcade.
Are there restaurants at or near Universal’s Loews Portofino Bay Hotel?
Yes, there are 5 onsite restaurants, featuring alfresco dining and Italian cuisine.
What's the area around Universal’s Loews Portofino Bay Hotel like?
Universal’s Loews Portofino Bay Hotel is a short 5-minute walk from Universal Orlando Resort and 13 minutes' walk from Universal Studios Florida.
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Reviews
Universal’s Loews Portofino Bay Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.6
Location
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were a highlight with a choice of fresh fruit, hot food, and a buffet selection. (7 reviews)
The pools were excellent, wonderful, and fantastic, providing a great experience for relaxation and family fun. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Parks
Food
Boating
View
Restaurant
Location
Lobby
Bathroom
Reviews
Verified
10/10 Exceptional
Apr 9, 2026
Beautiful hotel and rooms with many dining options and lovely pools was worth for the express tickets to the parks
Michele
Michele, 3-night trip
Verified
10/10 Exceptional
Feb 26, 2026
Gorgeous rooms, helpful staff and the express passes were a life saver.
Kerry
Kerry, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Stayed for 1 night, what we saw and used was lovely, beds very comfy. Staff very friendly and helpful. Express pass made huge difference in the parks
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Great hotel layout, cool pools, and good restaurants
Justin
Justin, 3-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Fabulous place. Expensive food and drink around the pool but the amenities and atmosphere make it worth it.
Loved it
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Excellent stay. Friendly staff, clean room, and a beautiful hotel. Definitely would stay here again!
brad
brad, 4-night trip
Verified
8/10 Very good
Apr 14, 2026
The hotel is in beautiful settings - as you approach it, either on foot or by boat, it is a real treat for the eye. The staff were very helpful and our room was well presented and spacious. It would have been helpful to have had access to the pool areas, which were unavailable due to “inclement weather”. The challenge with that is that there is very little else to do with kids when you’re staying in a hotel, so some thought about how to keep the pools open in the rain would be valued.
Sarah
Sarah, 3-night trip
Verified
10/10 Exceptional
Feb 11, 2026
They really did a turn around from last time I was there in 2021.
We had a beautiful room and everyone was just so friendly that worked there. It is our favorite hotel in universal
Yvonne
Yvonne, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
The staff was outstanding from the moment we got out of the Uber to the time we had to head home. The room was amazing very clean, had a great view of the resort and nighttime fireworks and drone show.
Trevor
Trevor, 3-night trip
Verified
8/10 Very good
Jan 9, 2026
The room was clean, and most of the staff seemed very friendly.
Rodney
Rodney, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Large comfortable room.
Jeffrey
Jeffrey, 5-night trip
Verified
10/10 Exceptional
Jan 15, 2026
room was great and bigger than expected
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Beautiful hotel. Stunning views a feastcforxthe eyes. Very cheerful and helpful staff. Beautiful rooms and well appointed. I would stay again in a heartbeat. 5 star service.
Gordon
Gordon, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Food and fruit options were great. The staff was outstanding! Thank you so much Ja, Robert.and Jessica for a wonderful experience, we felt so special!
Terry
Terry, 6-night trip
Verified
8/10 Very good
Jul 28, 2025
Rooms were nice, hotel layout and design really lovely and convenience for parks is great
Nikki
Nikki, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Great check in experience
Marta
Marta, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
The facility location is excellent , it is clean organized and the staff is nice . I loved the boat ride to universal parks which was very convenient.
The room however could be little bit more specious
Madar
Madar, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2024
Great stay, comfy bed, restaurant food was excellent.
Aaron
Aaron, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Great value, clean & comfortable. Value is relative, but because our fast passes were included for our stay, that was a big win!
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2025
Hotel is beautiful, room is comfortable, easy access to the parks.
irene
irene, 3-night trip
Verified
10/10 Exceptional
May 9, 2025
Fantastic property with polite friendly staff.
Sarah Louise
Sarah Louise, 7-night trip
Verified
10/10 Exceptional
Dec 2, 2025
It was so fancy and boating transport was excellent. Room service was exciting. All other service was excellent
Nishi
Nishi, 1-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Good transport links. Range of entertainment options.
Derek
Derek, 5-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Fantastic hotel
Lovely reception staff, lots of them as well compared to the Royal Pacific. Much more persona than Royal Pacific as well. Nice rooms and lovely setting
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Fantastic stay for HHN 34
We bought HHN tshirts & lanyards from the onsite Universal shop. The service was excellent.