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Ashford International Hotel & Spa

4.0 star property

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Photo gallery for Ashford International Hotel & Spa

Exterior
Lobby sitting area
Terrace/patio
Reception
Lobby sitting area
Near a train station, Ashford International Hotel & Spa offers upscale comfort with an onsite spa, garden views, and Horizon Restaurant serving British cuisine for dinner. Unwind with yoga classes at the health club or relax in the sauna while enjoying free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Hot tub
  • 24-hour room service
  • Business center
  • 19 meeting rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CNY569
CNY682 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Classic Twin Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior King Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Classic Double Room

8.6 out of 10
Excellent
(34 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Similar properties

Free daily buffet breakfast

Hampton by Hilton Ashford International

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 512 reviews
The price is CNY571
CNY686 total
includes taxes & fees
Jun 29 - Jun 30
Hampton by Hilton Ashford International
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About the neighborhood

Map
Simone Weil Avenue, Ashford, England, TN24 8UX

What's nearby

  • Hollywood Bowl - 18 min walk - 1.6 km
  • Willesborough Windmill - 3 min drive - 4.7 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km
  • Port Lympne Wild Animal Park and Gardens - 11 min drive - 18.0 km
  • Gusbourne Estate Winery - 15 min drive - 19.6 km

Getting around

  • Gatwick Airport (LGW) - 70 min drive
  • London (SEN-Southend) - 87 min drive
  • Ashford International Station - 6 min drive
  • Wye Station - 6 min drive
  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 29 min walk

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Ashford International Hotel & Spa

Ashford International Hotel & Spa puts you within a 15-minute drive of Port Lympne Wild Animal Park and Gardens. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and British cuisine is served at Horizon Restaurant, which is open for dinner. Other highlights at this eco-certified hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers say good things about the pool and helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 179 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Yoga classes
  • Shopping

Working away

  • Business center
  • 19 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Low-height counter/sink
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Dining

Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 15.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford
HELP_OUTLINE

Frequently asked questions

Does Ashford International Hotel & Spa offer free cancellation for a full refund?

Yes, Ashford International Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ashford International Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at Ashford International Hotel & Spa?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Ashford International Hotel & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Ashford International Hotel & Spa and nearby?

Onsite recreation at Ashford International Hotel & Spa includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Ashford International Hotel & Spa also has an indoor pool and a sauna, as well as a health club and a garden.

Are there restaurants at or near Ashford International Hotel & Spa?

Yes, Horizon Restaurant offers British cuisine.

What's the area around Ashford International Hotel & Spa like?

Ashford International Hotel & Spa is a short 10-minute walk from Cineworld Ashford and 19 minutes' walk from Ashford Museum.

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Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Lobby
Bathroom
Food
Bar
Restaurant
Children

What guests liked

  • The pool was a highlight, with many guests enjoying its warm waters and facilities. (23 reviews)
  • The spa facilities were lovely, with great value treatments and a relaxing atmosphere. (16 reviews)
  • The gym was well-equipped and excellent. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

A nice place to stay

It is a nice and comfortable place to stay It would have been convenient if there is a Bus service stop nearby from the Hotel to the Town Centre We do not drive and it was expensive for us to get a taxi from the Hotel to Town Centre or to Ashford International Train station
Aniceta, 1-night trip

10/10 Exceptional

Excellent staff

The staff were excellent in all departments. Great customer service, comfortable clean room with fantastic amenities in the hotel. Will definitely come back.
B, 1-night trip

8/10 Very good

Big hotel, good quality

Ample free parking Big modern hotel Rooms ok, bathroom a little dated, but still good quality Only complaint was bar understaffed, only ever one person serving and queue was constantly 5 deep
Peter, 1-night trip

8/10 Very good

Review

Very clean, spacious hotel with a lovely restaurant and the welcomed addition of a pool but the hotel is dated and ready for a refurb. I enjoyed my stay.
Judith, 1-night trip

10/10 Exceptional

Lovely breakfast and comfy rooms
Kate, 2-night trip

10/10 Exceptional

Overnight stay

Had a wonderful stay as always, our room We initially got put in the air conditioning didnt work, we were promptly changed rooms and upgraded at no cost, the two receptionist were wonderful just sorry we did not get there names
Janine, 1-night trip

8/10 Very good

Lovely spa day & overnight stay! Highly recommend

I enjoyed a wonderful spa day here with my friend. The spa amenities were good and the staff were lovely. We had a delicious lunch as part of the spa package. I then stayed the night in one of their normal, double rooms, which was lovely and spacious, the bed was enormous and so comfy (I need one of their pillows for home!). The bathroom was roomy and had everything you needed. Only one tiny complaint would be that there were no sockets anywhere near the bed, which was frustrating as I need to sleep with a small fan on, and here I had nowhere to plug it in. Overall the stay was lovely, and I would definiteley stay again.
Katrina, 1-night trip

10/10 Exceptional

Overall good but lack of plug sockets near the bed

No plug sockets near the bed, not ideal at all.
Spiros, 1-night trip

8/10 Very good

Very good
Steve, 1-night trip

10/10 Exceptional

Good comfortable hotel

Very comfortable hotel. Made a good base for touring Kent. Would stay here again.
Alan, 2-night trip

10/10 Exceptional

Comfortable peaceful stay
Kelly, 2-night trip

8/10 Very good

Good parking
sham, 1-night trip

8/10 Very good

Our stay

Room was clean, staff was friendly, check in and out was easy. However, in our room bed was uncomfortable. We kept rolling off the bed all night. Mattress is probably too old or worn out.
1-night trip

10/10 Exceptional

Friendly staff. Lovely room. Top notch. Highly recommended
Lee, 8-night trip

10/10 Exceptional

A very nice comfortable hotel.
Iain, 2-night trip

10/10 Exceptional

Lovely

Very comfortable bed. Food good. Breakfast lovely. Staff very nice
Trevor, 1-night trip

4/10 Fair

Very poor maintenance. In my room the aircon didn’t work, the extractor fan in the bathroom wouldn’t switch off so was really noisy, the magnifying mirror in the bathroom was wobbly so couldn’t use it, the toilet flush didn’t work. When I told reception about the extractor fan they just told me to close the door so I couldn’t hear it
Nancy, 1-night trip

10/10 Exceptional

Great staff. Some dirty plates in the halls but amazing otherwise!
Molly, 3-night trip

4/10 Fair

Ok

Hotel is fine but the bar food and service is a disaster
Graham, 1-night trip

4/10 Fair

Ok

All fine apart from a shambolic meal in the bar area
Allan, 1-night trip

10/10 Exceptional

Such lovely staff!! So helpful when speaking to all of them. Hotel itself looks newly refurbished, really mordern interior, lovely and clean! Would definitely stay again.
Leah, 1-night trip

6/10 Good

But a grate little get away

Food and drink was ridiculously overpriced And the pool was half Closed a little bit annoying
Paige, 1-night trip

10/10 Exceptional

Stayed in this Hotel a number of times over the years can’t find any faults.
David, 1-night trip

8/10 Very good

Good
anu, 1-night trip

8/10 Very good

Our room was clean and comfortable. Facilities in the Hotel are very good. Swimming pool is a excellent. I did need my ear plugs at night because you can hear families/other guests in adjacent rooms if they are noisy and I am a light sleeper.
Ruth, 2-night trip