Skip to main content

Crowne Plaza Chester by IHG

4.0 star property
Hotel with spa, near Chester Cathedral

Choose dates to view prices

When you stay at Crowne Plaza Chester by IHG, you'll be in a great location, within just a 10-minute walk of Chester Cathedral and Grosvenor Museum. You can visit the spa to indulge in deep-tissue massages, facials, or mani/pedis, and British cuisine is served at Stables Bar & Grill, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Conference center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY630
CNY756 total
includes taxes & fees
Jun 14 - Jun 15

Why we love this property

Business meets pleasure
Central hotel with 11 meeting rooms. Guests enjoy spa treatments and 24-hour room service after business hours.
British culinary tradition
Savor British cuisine featuring private dining, locally-sourced food, and a full bar. The menu offers organic options and vegetarian breakfast choices.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Super King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Club Lounge Access (Super King)

9.0 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Super King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Super King)

8.4 out of 10
Very good
(28 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(26 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Super King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Super King)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, Club Lounge Access

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Super King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Super King)

7.4 out of 10
Good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(28 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Exterior
The Mill Hotel & Spa
Chester
  • Pool
  • Free breakfast
  • Spa
  • Parking available
8.8 out of 10, Excellent, 2,186 reviews
The price is CNY553
CNY664 total
includes taxes & fees
Jun 14 - Jun 15
The Mill Hotel & Spa
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Trinity Street, Chester, England, CH1 2BD

What's nearby

  • Chester City Walls - 4 min walk - 0.4 km
  • Chester Cathedral - 4 min walk - 0.4 km
  • Chester Racecourse - 6 min walk - 0.5 km
  • Grosvenor Museum - 6 min walk - 0.6 km
  • Roman Amphitheatre - 9 min walk - 0.8 km

Getting around

  • Chester (CEG-Hawarden) - 25 min drive
  • John Lennon Airport (LPL) - 42 min drive
  • Manchester Airport (MAN) - 44 min drive
  • Ellesmere Port Station - 12 min drive
  • Chester Station - 17 min walk
  • Bache Station - 29 min walk

Restaurants

  • ‪Beer Heroes - ‬3 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪The Coach House - ‬2 min walk
  • ‪Cheezy Bandits - ‬2 min walk
  • ‪Bean & Cole - ‬1 min walk

About this property

Crowne Plaza Chester by IHG

When you stay at Crowne Plaza Chester by IHG, you'll be in a great location, within just a 10-minute walk of Chester Cathedral and Grosvenor Museum. You can visit the spa to indulge in deep-tissue massages, facials, or mani/pedis, and British cuisine is served at Stables Bar & Grill, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 20 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Ziplining nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (10269 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Stables Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.95 for adults and GBP 9.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve high chairs

Parking

  • Self parking costs GBP 20 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 8:00 PM
  • Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses some wind and solar energy. Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chester Crowne Plaza

Crowne Plaza Chester

Crowne Plaza Hotel Chester

Crowne Plaza Chester Hotel Chester

Crowne Plaza Chester Hotel

Crowne Plaza Chester

Crowne Plaza Chester by IHG Hotel

Crowne Plaza Chester an IHG Hotel

Crowne Plaza Chester by IHG Chester

Crowne Plaza Chester by IHG Hotel Chester

Frequently asked questions

Does Crowne Plaza Chester by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Chester by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Chester by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 8:00 PM.

Are pets allowed at Crowne Plaza Chester by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Chester by IHG?

Yes. Self parking costs GBP 20 per day. Parking spots may be limited.

What are the check-in and check-out times at Crowne Plaza Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Crowne Plaza Chester by IHG and nearby?

Have fun with activities like cycling, horseback riding, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crowne Plaza Chester by IHG also has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Crowne Plaza Chester by IHG?

Yes, Stables Bar & Grill offers British cuisine.

Does Crowne Plaza Chester by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Crowne Plaza Chester by IHG like?

Crowne Plaza Chester by IHG is in the heart of Chester, a short 5-minute walk from Chester City Walls and 7 minutes' walk from Chester Racecourse. Travelers say the local area is good for shopping and very central.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crowne Plaza Chester by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a large selection of choice and hot, tasty options. (61 reviews)
  • The spa facilities, including pool, jacuzzi, steam room, and sauna, were a great amenity for relaxation. (15 reviews)
  • The pool was a highlight, clean, warm, and enjoyable for guests of all ages. (30 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Parking
Bed
Bar
Lobby
Bathroom

Reviews

Verified

8/10 Very good

Held a disabled parking space for my friend which was really helpful. Hotel is in great location.
Zoe, 1-night trip
Verified

10/10 Exceptional

Niceclean hotel with all you would need.
Georgia, 1-night trip
Verified

8/10 Very good

Staff very helpful on reception when checking in and throughout short stay.
Sean, 1-night trip
Verified

10/10 Exceptional

Good location with very good breakfast.
MR Robert, 2-night trip
Verified

10/10 Exceptional

Hotel location is great. Rooms clean and quiet. Staff very helpful and breakfast very tasty.
Keith, 1-night trip
Verified

10/10 Exceptional

Lovely comfy, clean room and bathroom, friendly staff.
Celeste, 2-night trip
Verified

10/10 Exceptional

Excellent stay. Clean, quiet and great staff.
Susan, 1-night trip
Verified

10/10 Exceptional

Amazing hotel amazing staff
Ryan, 1-night trip
Verified

8/10 Very good

Staff were very friendly and helpful
glyn, 1-night trip
Verified

10/10 Exceptional

Staff were great throughout my stay.
Brian, 1-night trip
Verified

10/10 Exceptional

Friendly staff and excellent pool and breakfast
Ross, 1-night trip
Verified

10/10 Exceptional

Room was lovely and clean, very spacious and lovely staff! Great little weekend away
Kayleigh, 1-night trip
Verified

10/10 Exceptional

Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants.
Steven, 1-night trip
Verified

10/10 Exceptional

Very good hotel, warm and comfortable with great service
Thomas, 2-night trip
Verified

10/10 Exceptional

Great hotel ,great staff very happy with our stay,close to the city centre.
Stuart, 1-night trip
Verified

10/10 Exceptional

Very friendly & helpful staff. Clean central hotel
catherine, 1-night trip
Verified

8/10 Very good

Room was clean and well presented. Location close to the city centre. Would stay here again.
Jon-paul, 2-night trip
Verified

8/10 Very good

Everything was fine, except there was no heating in the room on a cold night. Dinner was great and so was breakfast. Staff very friendly and professional.
Michael, 1-night trip
Verified

10/10 Exceptional

Reception staff were excellent, the room was spotless, spacious and warm with good size comfortable beds. We will definitely stay there again.
Carolyn, 1-night trip
Verified

10/10 Exceptional

Premium breakfast buffet and exceptional service
Stoyche, 2-night trip
Verified

10/10 Exceptional

Lovely home from home hotel. Bed super comfortable. Literally 2 minutes from City Centre
Alan, 1-night trip
Verified

10/10 Exceptional

The best breakfast we’ve ever had in a hotel. The facilities were excellent. The communal areas had lovely artwork, sculptures and decoration. The restaurant was excellent too. We loved the local and how easy it was to walk into Chester - so we didn’t need to get in the car quite so often, which made the holiday more relaxing. The rooftop car parking was easily accessible from the hotel too. The room was comfortably big enough for 4 people and we liked the large 55inch TV. Our only note - in our room - 307 - some of the wallpaper was peeling and the paint was a bit tired.
Mark, 4-night trip
Verified

8/10 Very good

Lovely hotel in a great location. If it had a lick of paint and a new carpet here and there it would be even better. The staff were very willing to please and a small issue we had with our bathroom lock was fixed within 30 minutes of check in. Nice spa facilities - although more than 5 people in the pool would be crowded! Would return.
Xanthe, 1-night trip
Verified

10/10 Exceptional

Pleasant staff, clean room, nice location
Jenifer, 2-night trip
Verified

10/10 Exceptional

Clean room, helpful staff and lovely city
Liam, 2-night trip