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Sole Suites

3.0 star property

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Photo gallery for Sole Suites

Sundeck
1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace
Outdoor pool, sun loungers
Exterior
Full-size fridge, microwave, stovetop, blender
Close to Playa del Carmen Main Beach, Sole Suites offers a relaxing retreat with an inviting outdoor pool and comfortable sun loungers. Take in the views from the terrace or connect with free in-room WiFi while enjoying perks like bike rentals and beach towels.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Housekeeping once per stay
  • Outdoor pool
  • Free use of bicycles
  • Beach towels
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Porter/bellhop

Feel at home (6)

  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Television
  • Terrace
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Two Bedroom Master Suite

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Two Bedroom Master Suite

8.8 out of 10
Excellent
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 127 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Full-size fridge, microwave, stovetop, blender

One Bedroom Suite

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk
  • ‪Mamba - ‬1 min walk

About this property

Sole Suites

Sole Suites offers a fantastic location, putting you just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. Free bike rentals and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (MXN 200 per day)
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Scuba diving nearby

Services

  • 24-hour front desk
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Griddle
  • Cookware, dishes, and utensils
  • Blender
  • Paper towels

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 4000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of MXN 600 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 600 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 600 per pet, per stay

Parking

  • Covered self parking costs MXN 200 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Sole Suites Hotel
SOLE Suites by GuruHotel
SOLE Suites Quinta Avenida
Sole Suites Playa del Carmen
Sole Suites Hotel Playa del Carmen

Frequently asked questions

Does Sole Suites offer free cancellation for a full refund?

Yes, Sole Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sole Suites?

Yes, there's an outdoor pool.

Are pets allowed at Sole Suites?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 600 per pet, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.

Is parking offered on site at Sole Suites?

Yes. Self parking costs MXN 200 per day. Parking spots may be limited.

What are the check-in and check-out times at Sole Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of MXN 600 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 600 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Sole Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.

What is there to do at Sole Suites and nearby?

Have fun during the warmer months with activities such as cycling. Sole Suites also has an outdoor pool.

Does Sole Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around Sole Suites like?

Sole Suites is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 3 minutes' walk from Playa del Carmen Main Beach.

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Sole Suites Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Nightclubs
Beach
Bar
Live music
Restaurant
Kitchen
Children

What guests liked

  • The property is located near the beach, with many beaches within walking distance, making it a convenient and enjoyable stay. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Location is perfect. Close to all attractions of Playa del Carmen. Nice beach was 10 minutes walk. 5 Av just next Av. For me only bad thing was party from 9PM to 3 AM with tremendously loud music from clubs on 5 AV. I had to use ear plugs to sleep.
Zbigniew, 14-night trip

10/10 Exceptional

Great rooms and location
James, 7-night trip

8/10 Very good

We enjoyed the room! Everything was very clean. Female desk staff not the friendliest. Not sure why the coffee supply was low and no washcloths.
Jan, 3-night trip

6/10 Good

Location is convenient. However hotel is close to biggest clubs in Playa del Carmen very loud music playing from 11pm to 4am and currently there is construction right next door. Staff was good. Cleanliness was good.
Natalie, 9-night trip

10/10 Exceptional

Our stay way great. You have to understand, the hotel is located in the busy area, so if you want a quiet place, it is not the case. Although, the music didn’t bother me or my family much. We had a nice sleep. However, you are in the center of everything, tour buses pick up area, beach is 3 min away, lots of restaurants, walmart is 10 min walk and you get two rooms with a kitchen. There was hot water with good pressure all the time and free wifi, but somewhat spotty, The staff was generally ok, but could be more polite and nicer in my opinion. Overall, I think this is a great option for the money and I give it 5 stars despite those minor details.
Denys, 5-night trip

10/10 Exceptional

Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera!
Harold Daniel, 7-night trip

10/10 Exceptional

Very nice place, in downtown.
Eric, 3-night trip

8/10 Very good

We liked that the black curtain in the bedroom provided excellent coverage, making the room great for sleeping. Unfortunately, due to very loud nightclubs in the area, the rooms on the front sleep are impossible to sleep in. Fortunately the back rooms are very quiet, so a move to one of them solved that problem. But then there was no balcony to sit on. The pool and area was very small but well maintained. Umbrellas would have been a very welcome addition, as it gets very hot on the roof.
Ron, 13-night trip

8/10 Very good

The employees were excellent and location was great in regards to shops and restaurants and beaches.
Peter, 8-night trip

4/10 Fair

Bare bones hotel with no color or character. The pool is about the size of a bathtub and there are no pretty areas to sit and relax. The lighting in the apartment was harsh and there is only overhead lighting. But the worst part of all is the bar nearby that plays extremely loud and extremely awful music from 8pm to 3am every night. We checked out early and found a much more pleasant hotel.
Natalie, 14-night trip

10/10 Exceptional

Staff very nice , always smiling and helpful , place was clean and close to everything
Eloisa Carolina Mejia, 8-night trip

10/10 Exceptional

We had a good experience
Cesar, 5-night trip

10/10 Exceptional

Staff was very helpful and friendly rooms have plenty of space clean and comfortable
Carlos, 2-night trip

10/10 Exceptional

Receptionist are very nice
Victoria, 7-night trip

4/10 Fair

Not recomended unsecure doors lock broken
Claudia, 3-night trip

10/10 Exceptional

Perfect place
Martha, 2-night trip

8/10 Very good

Room a bit less tidy than shown in picture but very convenient location. Walls are thin snd people in the neighboring rooms were very loud so no so great sleeping
Guillermo, 3-night trip

6/10 Good

I didnt like that in room 104 the shower of the main roomndidnt work corectly.
Alonso, 2-night trip

2/10 Poor

The staff were drew they charged me for everything. They also charged me because one towel was dirty I asked the leader if she couldn't clean it she was about to say yes and then the guy from the receptionist told her no with his hands. I also booked a room with three beds and they gave me a room with two beds.
idan, 2-night trip

10/10 Exceptional

Very clean spacious convienient
Gary, 7-night trip

8/10 Very good

Belle place
Chantal, 20-night trip

10/10 Exceptional

Good service
Juan, 5-night trip

8/10 Very good

Great location. Very walkable. Near clubs- loud, can ask for a room in the back
Paule, 12-night trip

10/10 Exceptional

Great location, close to shops, beach, restaurants. Many taxis available if you want to go out of the city. Loved having Oscar taking care of us at the front desk. Very helpful with recommendations. Only complaint was the beds were too hard.
karen, 7-night trip

10/10 Exceptional

Good location. Clean. Staff was great.
David, 2-night trip