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Sole Suites

3.0 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

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Close to Playa del Carmen Main Beach, Sole Suites offers a relaxing retreat with an inviting outdoor pool and comfortable sun loungers. Take in the views from the terrace or connect with free in-room WiFi while enjoying perks like bike rentals and beach towels.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (10)

  • Housekeeping once per stay
  • Outdoor pool
  • Free use of bicycles
  • Beach towels
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Porter/bellhop

Feel at home (6)

  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Television
  • Terrace
  • Blackout drapes/curtains
The current price is CNY324
CNY415 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Two Bedroom Master Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Two Bedroom Master Suite

8.8 out of 10
Excellent
(15 reviews)
  • 127 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Full-size fridge, microwave, stovetop, blender

One Bedroom Suite

8.8 out of 10
Excellent
(16 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Central Square - 6 min walk - 0.6 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Calle 12 - ‬1 min walk
  • ‪Sonora Grill PRIME - ‬1 min walk
  • ‪Mandala - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk

About this property

Sole Suites

  • Sole Suites offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. Free bike rentals and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (MXN 250 per day)
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Scuba diving nearby

Services

  • 24-hour front desk
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Griddle
  • Cookware, dishes, and utensils
  • Blender
  • Paper towels

More

  • Housekeeping once per stay
  • In-room safe

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 4000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of MXN 600 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 600 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 600 per pet, per stay

Parking

  • Covered self parking costs MXN 250 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Sole Suites Hotel

SOLE Suites by GuruHotel

SOLE Suites Quinta Avenida

Sole Suites Playa del Carmen

Sole Suites Hotel Playa del Carmen

Frequently asked questions

Does Sole Suites offer free cancellation for a full refund?

Yes, Sole Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sole Suites?

Yes, there's an outdoor pool.

Are pets allowed at Sole Suites?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 600 per pet, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.

Is parking offered on site at Sole Suites?

Yes. Self parking costs MXN 250 per day. Parking spots may be limited.

What are the check-in and check-out times at Sole Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of MXN 600 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 600 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Sole Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.

What is there to do at Sole Suites and nearby?

Have fun during the warmer months with activities such as cycling. Sole Suites also has an outdoor pool.

Does Sole Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around Sole Suites like?

Sole Suites is in Downtown Playa del Carmen, a short 3-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Mamitas Beach.

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Reviews

Sole Suites Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The property is located near the beach, with many beaches within walking distance, making it a convenient and enjoyable stay. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Nightclubs
Beach
Bar
Live music
Restaurant
Kitchen
Rooftop pool

Reviews

Verified

8/10 Very good

Suite was fine, staff was fine.
Richard, 28-night trip
Verified

10/10 Exceptional

Great rooms and location
James, 7-night trip
Verified

6/10 Good

The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :)
Víctor Omar Sánchez, 2-night trip
Verified

10/10 Exceptional

Great property. Two bedrooms and bathrooms and kitchen. Excellent place to stay
martin, 8-night trip
Verified

10/10 Exceptional

Staff very nice , always smiling and helpful , place was clean and close to everything
Eloisa Carolina Mejia, 8-night trip
Verified

10/10 Exceptional

Staff was very helpful and friendly rooms have plenty of space clean and comfortable
Carlos, 2-night trip
Verified

6/10 Good

Location is convenient. However hotel is close to biggest clubs in Playa del Carmen very loud music playing from 11pm to 4am and currently there is construction right next door. Staff was good. Cleanliness was good.
Natalie, 9-night trip
Verified

8/10 Very good

Location is perfect. Close to all attractions of Playa del Carmen. Nice beach was 10 minutes walk. 5 Av just next Av. For me only bad thing was party from 9PM to 3 AM with tremendously loud music from clubs on 5 AV. I had to use ear plugs to sleep.
Zbigniew, 14-night trip
Verified

8/10 Very good

We enjoyed the room! Everything was very clean. Female desk staff not the friendliest. Not sure why the coffee supply was low and no washcloths.
Jan, 3-night trip
Verified

6/10 Good

Place is close to the restaurant and bars. Love the place for its cost, only problem is the water pressure in the shower is really low
alffy, 1-night trip
Verified

10/10 Exceptional

Great location, close to shops, beach, restaurants. Many taxis available if you want to go out of the city. Loved having Oscar taking care of us at the front desk. Very helpful with recommendations. Only complaint was the beds were too hard.
karen, 7-night trip
Verified

4/10 Fair

Sole Suites

First the positives : The 1 bedroom room had plenty of room, a view of the street, a balcony (with no chairs so useless), air-cons worked well, conveniently located near the main "5th" Ave restaurants, shops and bars. Now the negative : the bar half a block away BLASTED MUSIC every night until 3AM so any attempt at sleep was futile. In fairness, at check-in, I was offered either a room towards the back of the place which was smaller with no balcony but a bit quieter OR a larger room with a balcony (no chairs) but noisier. I chose the larger room thinking ear plugs would fix the loud music....NO SO!
Richard, 7-night trip
Verified

8/10 Very good

Loved how close it was to the downtown area. Nice suites with access to patio. Full kitchen and Heat pumps for air conditioning. Beds are quite hard and of course very loud in room every single night til 3am from nearby dance bars.
Merrie, 6-night trip
Verified

10/10 Exceptional

The BEST of this property is the location!! It is in the middle of the besta areas in Playa del Carmen downtown. You can walk a few steps and you will be in the middle of the fun in Playa. The staff is so kind and the installations good and clean. However, you need to be aware about the music and sounds from bars at night
EDUARDO, 1-night trip
Verified

8/10 Very good

Very close to Quinta Avenida, quick one short block away. Clubs at night, noise only heard from living room, once you close bedroom door is just fine. No issues sleeping for us. AC was working perfect and very cold, nice when coming back from heat and cooled off fast. Front staff was friendly.
Monica, 2-night trip
Verified

10/10 Exceptional

Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera!
Harold Daniel, 7-night trip
Verified

8/10 Very good

Room a bit less tidy than shown in picture but very convenient location. Walls are thin snd people in the neighboring rooms were very loud so no so great sleeping
Guillermo, 3-night trip
Verified

10/10 Exceptional

Our stay way great. You have to understand, the hotel is located in the busy area, so if you want a quiet place, it is not the case. Although, the music didn’t bother me or my family much. We had a nice sleep. However, you are in the center of everything, tour buses pick up area, beach is 3 min away, lots of restaurants, walmart is 10 min walk and you get two rooms with a kitchen. There was hot water with good pressure all the time and free wifi, but somewhat spotty, The staff was generally ok, but could be more polite and nicer in my opinion. Overall, I think this is a great option for the money and I give it 5 stars despite those minor details.
Denys, 5-night trip
Verified

8/10 Very good

We liked that the black curtain in the bedroom provided excellent coverage, making the room great for sleeping. Unfortunately, due to very loud nightclubs in the area, the rooms on the front sleep are impossible to sleep in. Fortunately the back rooms are very quiet, so a move to one of them solved that problem. But then there was no balcony to sit on. The pool and area was very small but well maintained. Umbrellas would have been a very welcome addition, as it gets very hot on the roof.
Ron, 13-night trip
Verified

6/10 Good

Staff was great, very helpful. Stayed in the two room suite which was perfect for our group. Overall facilities need maintenance. Primary complaint is a water pump constantly cycling on and off in the garage directly below our room. Not all the windows closed and there was a door to an access chute that didn’t lock. Didn’t feel unsafe.
Nicholas, 2-night trip
Verified

6/10 Good

The hotel is situated in a convenient location, to the beach, shopping, stores, pharmacy etc. However, the hotel is not exactly family recommends since club music nearby was blasting loud, all the way to 3 or later am. The hotel needs an update badly, rusted bathroom fixtures, peeling wall paint and plaster, beat-up room corners and main hotel gate was a disaster, band-aided countlessly. Never figured it out how it works when no one was at desk. Right outside the hotel curb, the sewage smelled due to broken off lid with very dangerously sticking r-bars. Our room on 2nd floor was cursed by the water pump noise that “ couldn't be adjusted or fixed” the water pump cycled 24/7, every 15-30sec for about 8-10sec. The kick from the pump was very annoying, loud and the pump wasn't even on the 2nd floor but in the cellar. We got woken up many many nights from it.
Peter, 8-night trip
Verified

6/10 Good

Mistake

Sole Suites is NOT a hotel. It is a building of condos rented out. Because it’s not a hotel none of the amenities one expects from a hotel are available. There is no common area. There is a desk attendant (who, to be honest tried very hard to help) who has no resources. They are there to open the gate and take your payments. If they’re not at the desk—you can’t get in. If you need handicap access, you hope they spot you on the street waiting for them to open the gate to the garage/basement. We were often left standing in the hot street or climbing the steep-no railing stairs in front to yell through the front gate. There are no menus, brochures, activity literature whatsoever. The rooms are huge and modern, but VERY spare in the furnishings. E.g. there are no table lamps, or decor of any type. There are no outside chairs. One loveseat— some stools at the counter. The only light is glaringly bright and from the ceiling. The full kitchen had pots and pans, dishes and cups, very little silverware and No utensils. The air conditioning works well. You have to pay extra for them to clean up your room. Otherwise it does not get cleaned or tidied up. You have to get your own towels and tp if you don’t pay extra for services. They do not supply washcloths. The rooftop pool is small, but adequate. We couldn’t really use the pool though bc there are only 3 lounge chairs, and no umbrella or protection from the sun. At 112° (real feel) in the sun, no umbrella was a problem.
9-night trip
Verified

8/10 Very good

Everything about this property from staff, cleanliness, space and location is fabulous, but due to a night club at the end of the street playing LOUD music until 3am EVERY night…yes EvErY night, I wouldn’t stay anywhere on this street again.
Nancy, 14-night trip
Verified

10/10 Exceptional

Very cool and nice place
Ivania, 4-night trip
Verified

4/10 Fair

To go out, the front wasn’t very nice not very accommodating and was generally not happy to be there.
Glenn, 7-night trip