I spent a week in Scotland and this was the worst stay I had, and by far the most expensive! I didn't receive the access codes to get in, and to get into the key box. Luckily I had mins left on my SIM and could call. A girl in the Philippines gave me the codes. Then I realized the room wasn't cleaned properly (the garbage can wasn't emptied as an example). I hardly slept bc of constant road noise and noise from within, and from allergies (sneezing and blowing my nose all night). I tried emailing the address on their site later, but both times, my email was rejected. I got an email from Andreas, who's supposedly the mgr, the day after I left. I tried calling him but that didn't work either. I asked Hotels.com to contact them and ask for half my $ back (which I thought fair). I heard they refused. That stay cost over $400 Cdn! I understand the festivals were going on, but that was a mistake! The place wasn't worth half of that amount. Avoid this place.