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Kobe Portopia Hotel

4.5 star property
Luxury hotel with 9 restaurants, near Port of Kobe

Choose dates to view prices

At Kobe Portopia Hotel, situated near the bustling Port of Kobe, experience a harmonious blend of relaxation and convenience. Indulge in rejuvenating spa treatments at LUANA or unwind by the seasonal outdoor pool. With 9 restaurants offering Japanese cuisine and free in-room WiFi, this hotel is perfect for those seeking a tranquil retreat with access to various activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Self parking

Feel at home (6)

  • Children stay free
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry service
  • Self parking (surcharge)
  • Indoor swimming pools
The current price is CNY336
CNY425 total
Jun 1 - Jun 2

Why we love this property

Work and wellness mix
Located in the city center, this hotel offers 36 meeting rooms and a business center. After work, indulge in spa treatments and tennis.
Culinary wonderland
The hotel boasts 9 restaurants, 2 cafes, and 2 bars. Culinary explorers can experience Japanese cuisine and start their day with buffet breakfast.
Luxury pool paradise
Slip into the serenity of this luxury hotel's indoor pool, available year-round. The seasonal outdoor pool adds a splash of summer fun.

Room options

Available filters for rooms
Showing 60 of 60 rooms

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

9.0 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

8.4 out of 10
Very good
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Double Room, Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(97 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Non-Smoking (South Building, South Resort Floor)

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non-Smoking (South Building, South Resort Floor)

8.4 out of 10
Very good
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Balcony

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.6 out of 10
Excellent
(21 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking (Main Building)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building, Superior Floor Twin Room, Non-smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, iron/ironing board, free WiFi, bed sheets

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Triple Room, Non-Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Double Room, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Suite Twin

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Suite Twin

  • Sleeps 2

View all photos for Main Building Executive Celebrity Suite Twin

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Main Building Executive Celebrity Suite Twin

  • Sleeps 2

View all photos for Main Building Premier Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Premier Twin Room

  • Sleeps 2

View all photos for South Building Resort Double Room

Desk, iron/ironing board, free WiFi, bed sheets

South Building Resort Double Room

  • Sleeps 2

View all photos for Main Building Harborview Deluxe Twin

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Harborview Deluxe Twin

  • Sleeps 2

View all photos for South Building Junior Suite Twin

Desk, iron/ironing board, free WiFi, bed sheets

South Building Junior Suite Twin

  • Sleeps 2

View all photos for South Building Senior Suite Twin

Living area | 30-inch TV with digital channels

South Building Senior Suite Twin

  • Sleeps 2

View all photos for Main Building Executive Corner Suite Double

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Corner Suite Double

  • Sleeps 2

View all photos for Run Of House

Lobby

Run Of House

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Main Building Superior Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Queen Room

  • Sleeps 2

View all photos for Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Single Room

  • Sleeps 1

View all photos for Main Building Mid Century Semi Double Room

Lobby

Main Building Mid Century Semi Double Room

  • Sleeps 2

View all photos for Main Building Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Twin Room

  • Sleeps 2

View all photos for Main Building Mid Century Twin Room

Lobby

Main Building Mid Century Twin Room

  • Sleeps 2

View all photos for Main Building Executive Club Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Twin Room

  • Sleeps 2

View all photos for South Building Resort Twin Room

Lobby

South Building Resort Twin Room

  • Sleeps 2

View all photos for South Building Resort Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

South Building Resort Triple Room

  • Sleeps 3

View all photos for Main Building Mid Century Queen Room

Lobby

Main Building Mid Century Queen Room

  • Sleeps 2

View all photos for Main Building Executive Club Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Queen Room

  • Sleeps 2

View all photos for Main Building View Bath Deluxe Twin

Desk, iron/ironing board, free WiFi, bed sheets

Main Building View Bath Deluxe Twin

  • Sleeps 2

View all photos for South Building Resort Quadruple Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

South Building Resort Quadruple Room Non Smoking

  • Sleeps 4

View all photos for Main Building Standard Single Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Single Room Non Smoking

  • Sleeps 1

View all photos for Main Building Standard Twin Room Non Smoking

Lobby

Main Building Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Main Building Standard Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Triple Room Non smoking

  • Sleeps 3

View all photos for Main Building Superior Semi Double Room Non Smoking

Lobby

Main Building Superior Semi Double Room Non Smoking

  • Sleeps 2

View all photos for Main Building Superior Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Triple Room Non smoking

  • Sleeps 3

View all photos for Main Building Mid Century Triple Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Triple Room Non Smoking

  • Sleeps 3

View all photos for Main Building Premier Semi Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Premier Semi Double Room Non Smoking

  • Sleeps 2

View all photos for Main Building Premier Queen Room Non Smoking

Lobby

Main Building Premier Queen Room Non Smoking

  • Sleeps 2

View all photos for Main Building Standard Small Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2

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About the neighborhood

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Port of Kobe - 1 min walk - 0.0 km
  • Kobe International Exhibition Hall - 6 min walk - 0.5 km
  • World Memorial Hall - 7 min walk - 0.6 km
  • Kobe Convention Center - 7 min walk - 0.7 km
  • Kobe Animal Kingdom - 9 min drive - 2.3 km

Getting around

  • Kobe Airport (UKB) - 11 min drive
  • Itami Airport (ITM) - 62 min drive
  • Kansai Intl. Airport (KIX) - 76 min drive
  • Kobe Kasuganomichi Station - 7 min drive
  • Kobe Iwaya Station - 8 min drive
  • Kobe Nada Station - 8 min drive
  • Minamikoen Station - 6 min walk
  • Shiminhiroba Station - 8 min walk
  • Minatojima Station - 13 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪IKEAレストラン - ‬8 min walk
  • ‪ビッグボーイ ポートアイランド店 - ‬19 min walk
  • ‪スウェーデンビストロ - ‬9 min walk
  • ‪Tully's Coffee - ‬11 min walk
  • ‪すし萬神戸ポートピアホテル店 - ‬8 min walk

About this property

Kobe Portopia Hotel

  • At Kobe Portopia Hotel, you'll be within a 10-minute drive of Kobe Animal Kingdom and Kobe Tower. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Tajima, one of 9 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers like that it's just a short walk to public transportation: Minamikoen Station is 6 minutes away and Shiminhiroba Station is 8 minutes.

At a glance

DONE

Hotel size

    • 737 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Children under 17 years old are not allowed in the sauna.
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
    • Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1000 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free train station shuttle from 8:30 AM to 9:30 PM
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • 36 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 30-inch TV
  • Digital TV channels

Home comfort

  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luana. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.
Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3700 to 3700 for adults, and JPY 1200 to 1900 for children

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 11 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
  • Tennis courts

Parking

  • Self parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for JPY 2800 per person, per day
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Guests with tattoos are not able to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The Club Lounge is open 7 AM-7:30 PM.

This property requires guests to wear a swim cap when using the swimming pool.

This property prohibits the use of swim rings and kick-boards at the swimming pool.

Guests must be at least 13 years old to access the club lounge after 5 PM.

Also known as

Hotel Portopia

Hotel Portopia Kobe

Kobe Portopia

Kobe Portopia Hotel

Portopia

Portopia Hotel

Portopia Hotel Kobe

Portopia Kobe

Portopia Kobe Hotel

Kobe Portopia Hotel Kobe

Kobe Portopia Hotel Hotel

Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel offer free cancellation for a full refund?

Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Portopia Hotel?

Yes, there's an indoor pool. The pool will be unavailable from September 7 2026 to September 11 2026 (dates subject to change).

Are pets allowed at Kobe Portopia Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Kobe Portopia Hotel?

Yes. Self parking costs JPY 1000 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Kobe Portopia Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Kobe Portopia Hotel and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kobe Portopia Hotel also has 2 bars and a sauna, as well as a steam room.

Are there restaurants at or near Kobe Portopia Hotel?

Yes, there are 9 onsite restaurants, featuring Japanese cuisine.

What's the area around Kobe Portopia Hotel like?

Kobe Portopia Hotel is in Chuo Ward, a short 6-minute walk from Minamikoen Station and 5 minutes' walk from Kobe International Exhibition Hall.

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Reviews

Kobe Portopia Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers convenient and efficient daily shuttle service to the city. (10 reviews)
  • Breakfast was a highlight with great variety and convenient options. (11 reviews)
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From real guest reviews summarized by AI.

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8/10 Very good

The room was clean
Lorna, 4-night trip
Verified

10/10 Exceptional

Very spacious, comfortable room with balcony and superb view of Kobe Harbor. Reasonable cost, only 2/3 the amount charged by a similar luxury hotel in Nagoya that provided a smaller room. The vast lobby, with waterfall and decorative pool, add even more to the feeling of elegance. Highly recommended.
Laurence, 1-night trip
Verified

10/10 Exceptional

Highly recommended! Very clean and spacious rooms. Restaurants are very good. There also is a 24-hour Food Mart available in this hotel. The free shuttle was also helpful
Regina, 8-night trip
Verified

4/10 Fair

The room was dirty, very obvious stains, and hair in obvious places. Was not thoroughly cleaned. Bathtub was dirty to the point I did not want to take a bath in it. The bed was clean though.
Marco, 1-night trip
Verified

10/10 Exceptional

The staff was very polite and helpful. The hotel is very close to the cruise terminal.
ronald, 1-night trip
Verified

10/10 Exceptional

Daily shuttle service is amazing. Super efficient, large rooms and mono rail is round the corner.
Paola, 3-night trip
Verified

6/10 Good

The lobby was beautiful. And the staff were really helpful. The carpet in my room was all stained as well as the soft furnishings. It needs a good deep clean. The bathroom was spotless as was the rest of the room . There was lots of noise and we could hear the bathrooms in the rooms next to us .
Martina, 2-night trip
Verified

10/10 Exceptional

Staff weren’t good English speakers but still kind and helpful. The fancy pool in the pictures on rooftop with lazy river was not available to us - language barrier on reason why but I think it’s because we didn’t stay in the expensive suite building that it was connected to. The pool we did get access to we had to pay for and my girls could only swim in one lane. The pool was the only disappointment. The breakfast buffet was wonderful and the onsite family mart too! Rooms were larger than expected with comfy beds. Lobby was beautiful. Hotel shuttle and access to train stations were perfect. We would stay again.
Lobby
Lobby
Jennifer, 2-night trip
Verified

8/10 Very good

The breakfast menu was fresh.
Machiko, 3-night trip
Verified

8/10 Very good

Nice hotel
britt, 1-night trip
Verified

10/10 Exceptional

Like this hotel, very convenient and price is reasonable.
Mingmin, 2-night trip
Verified

8/10 Very good

Nice hotel with free shuttle service
Kim, 1-night trip
Verified

10/10 Exceptional

Excellent hotel— would highly recommended it to anyone!
Kristen, 1-night trip
Verified

10/10 Exceptional

Everything was great
Tom, 1-night trip
Verified

10/10 Exceptional

Beautiful view, big room
Mayumi, 1-night trip
Verified

10/10 Exceptional

Nice
Jackie, 1-night trip
Verified

10/10 Exceptional

Large rooms, excellent room service
Leszek, 5-night trip
Verified

6/10 Good

Washlet
Machiko, 2-night trip
Verified

10/10 Exceptional

I enjoyed everything about the hotel - from the grandeur, elegance, food and location. Excellent value for money. Slightly surprised that you need to pay to use the gym but that’s a relatively minor problem.
Andrew, 4-night trip
Verified

10/10 Exceptional

Wonderful！
NAOKI, 3-night trip
Verified

10/10 Exceptional

Excellent!!!
NAOKI, 1-night trip
Verified

2/10 Poor

This was the worst hotel stay I have ever experienced in Japan. 1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary. 2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.) 3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare. 4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office." 5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.) ... Overall, this hotel stay was terrible. Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.) If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience.
Richard, 1-night trip