Skip to main content

The Palace of the Lost City at Sun City Resort

Choose dates to view prices

Surrounded by the beauty of Sun City Resort, The Palace of the Lost City offers a luxurious getaway with 18 holes of golf, a casino featuring 2 VIP rooms and exciting games. Treat yourself to pampering at The Royal Salon spa or enjoy family-friendly fun at the water park.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Nightclub
  • Free area shuttle
  • Free casino shuttle
  • 2 outdoor tennis courts
  • Fitness center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is CNY2,684
CNY3,087 total
includes taxes & fees
Jun 9 - Jun 10

Why we love this property

Work and play paradise
This hotel blends business amenities with leisure options. Guests can enjoy spa services, tennis, or golf after productive meetings.
Golf paradise
This hotel offers an 18-hole golf course for avid players. Relax at the full-service spa or visit the bar after hitting the links.
Splash zone paradise
This luxury hotel features an outdoor pool, a free water park, and a children's pool with a lazy river. Guests can unwind with poolside dining and drinks.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Twin Room

Luxury Twin Room | Minibar, in-room safe, desk, blackout drapes

Luxury Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Luxury Room

Superior Luxury Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Room

  • Garden view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Pool Facing Room

  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Luxury Family Room

Superior Luxury Family Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

  • Garden view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Poolside bar
The Cabanas Hotel at Sun City Resort
Moses Kotane
  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.8 out of 10, Good, 872 reviews
The price is CNY879
CNY1,010 total
includes taxes & fees
Jun 3 - Jun 4
The Cabanas Hotel at Sun City Resort
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 1 min drive - 0.4 km
  • The Gary Player Golf Course - 2 min drive - 0.8 km
  • Sun City Casino - 3 min drive - 1.2 km
  • Segaetsho Cultural Village - 5 min drive - 2.3 km
  • Pilanesberg National Park - 14 min drive - 10.1 km

Getting around

  • Free area shuttle
  • Free casino shuttle

Restaurants

  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪The Jungle Bar - ‬13 min drive
  • ‪Casa Bella - ‬17 min walk
  • ‪Hard Rock Cafe Sun City - ‬4 min drive
  • ‪Ben's Bubble Tea - ‬15 min walk

About this property

The Palace of the Lost City at Sun City Resort

The Palace of the Lost City at Sun City Resort features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Crystal Court, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a nightclub. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 335 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 16
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free area shuttle
    • Free casino shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 3 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Archery
  • Golfing
  • Mini golf
  • Mountain biking
  • Safari
  • Wildlife viewing
  • Segway rentals/tours
  • Parasailing
  • Motor boating
  • Personal watercraft (motorized)
  • Water skiing
  • Ziplining
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Free water park
  • Arcade/game room
  • Casino
  • Full-service spa
  • Lazy river
  • Nightclub
  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:
  • Water park

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 1977/071333/06

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

LOST CITY PALACE

LOST PALACE

PALACE LOST

PALACE LOST CITY

PALACE LOST Hotel

PALACE LOST Hotel CITY

Palace Lost City Hotel Sun City

Palace Lost City Hotel

Palace Lost City Sun City

The Palace Of The Lost City Hotel Sun City

The Palace Of Lost City

Palace Lost City Sun City Resort

Palace Lost Resort

The Palace of the Lost City

The Palace of the Lost City at Sun City Resort Hotel

The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Is there a pool at The Palace of the Lost City at Sun City Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Palace of the Lost City at Sun City Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Palace of the Lost City at Sun City Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at The Palace of the Lost City at Sun City Resort?

Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.

What is there to do at The Palace of the Lost City at Sun City Resort and nearby?

Have fun with onsite activities like mountain biking, parasailing, and water skiing, and practice your swing at the golf course. Additional recreation onsite includes segway rentals, game viewing, and a wildlife and game drive. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub, and a lazy river, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near The Palace of the Lost City at Sun City Resort?

Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

What's the area around The Palace of the Lost City at Sun City Resort like?

The Palace of the Lost City at Sun City Resort is located a short 15-minute walk from The Valley of Waves.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Palace of the Lost City at Sun City Resort Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised as excellent, with many reviewers noting it as one of the best they've ever had. (10 reviews)
  • The pool area was a great addition with lovely facilities and a wonderful experience for children. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Children
Breakfast
Restaurant
Shower
Recreation
Architecture
Bus

Reviews

Verified

10/10 Exceptional

Wow everything from the hotel, facilities and staff are fabulous- first visited in 1998, will not leave it that long to return next time - 100% recommend this hotel
Caroline, 1-night trip
Verified

10/10 Exceptional

Staff were amazing across the board, service was excellent as usual. What a beautiful place !!
Denise, 2-night trip
Verified

10/10 Exceptional

Excellent service Room was always spotless
Sibusiso, 6-night trip
Verified

10/10 Exceptional

Superb, elegant, family centric hotel.. my little kids loved it!
Lester, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel and surroundings, a special place
Susan, 3-night trip
Verified

10/10 Exceptional

Very friendly Clean Safety Location
Eman, 4-night trip
Verified

10/10 Exceptional

Beautiful clean and comfortable
carlos, 3-night trip
Verified

10/10 Exceptional

Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Trevor, 1-night trip
Verified

10/10 Exceptional

Staff was amazing and everyone was nice
Jesus, 1-night trip
Verified

10/10 Exceptional

2 nights at the Palace

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.
Sharon, 2-night trip
Verified

8/10 Very good

This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy
Stephanie, 4-night trip
Verified

10/10 Exceptional

African Paradise

Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Dilyara, 7-night trip
Verified

10/10 Exceptional

Really good food and the staff was perfect. Thank you for all you did for us
Jesus, 1-night trip
Verified

10/10 Exceptional

Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children. Rooms are a bit too dark (not enough lighting) Gym is way too small
THIBAULT, 3-night trip
Verified

10/10 Exceptional

This property is simply exceptional. The level of service is second to none. The staff are friendly and helpful and very welcoming. Fabulous rooms. Amazing amenities. Food was sublime.
Suzanne, 4-night trip
Verified

10/10 Exceptional

We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Andre, 3-night trip
Verified

10/10 Exceptional

Splendid hotel with fabulous breakfast in huge park like gardens Huge swimming pool Stayed several times before Only drawback is the naughty monkeys roaming around
Reinette, 4-night trip
Verified

8/10 Very good

The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.
Terri, 2-night trip
Verified

10/10 Exceptional

Excellent customer service, beautiful hotel and a fantastic stay. We will back!
Kelly-Ann, 2-night trip
Verified

10/10 Exceptional

My family and I stayed at this resort last week and we were absolutely blown away by the experience. From the moment we arrived, the staff was incredibly helpful and genuinely friendly, always greeting us with a smile and going out of their way to make sure we were comfortable and well taken care of. The property itself was breathtaking, beautifully maintained grounds, stunning views, and peaceful surroundings that made it easy to relax and unwind. Whether taking a walk trough its trails or enjoying the sunset, every corner of the resort felt like a slice of paradise. I truly can’t say enough good things about this place. Highly recommended for anyone looking for a memorable and serene getaway!
Florentino, 2-night trip
Verified

10/10 Exceptional

Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot! Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
Katrina, 4-night trip
Verified

8/10 Very good

Very special hotel and facilities with only the offhand staff letting it down. Best breakfast choice I’ve ever had, beautiful spacious room, absolutely stunning architecture and grounds. Very safe feeling. The added bonus of the entertainment facilities of Sun City. Overall very impressed with the hotel, food and facilities but offhand staff bring the rating down to Good
Deon, 3-night trip
Verified

10/10 Exceptional

The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure! The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
Basil, 8-night trip
Verified

10/10 Exceptional

My son and I stayed at the Palace wished we had stayed longer. Staff and all amenities were brilliant. Set up for bedtime was really nice. Ease of getting around really good. You felt good staying there. We will be back next year
Natalie, 1-night trip
Verified

10/10 Exceptional

Phenomenal Palce

The Palace EXCEEDED all of my Expectations! This place is extraordinary...it is magical! The service provided by the manager, Francois, Gemolemo at the Front Desk, Seipati, Concierge, and Anna, Housekeeping was second to none! They all went above and beyond to make my stay truly magnificent! The Palace and my stay were Phenomenal!
Irene, 3-night trip