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Hotel Indigo London K West Shepherd's Bush by IHG

4.0 star property
Hotel with restaurant, near Kensington High Street

Choose dates to view prices

Hotel Indigo London K West Shepherd's Bush by IHG offers a peaceful retreat in bustling London. Enjoy the restaurant and bar, in-room WiFi, a cozy lobby fireplace, and dry cleaning services. Guests frequently praise the attentive staff.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Babysitting
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Babysitting services
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,058
CNY1,269 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 1 King Bed, Bathtub (Outdoor Area)

Room amenity

Premium Room, 1 King Bed, Bathtub (Outdoor Area)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed (Cosy)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Twin Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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Novotel London West
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  • Free WiFi
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8.4 out of 10, Very Good, 1,063 reviews
The price is CNY922
CNY1,106 total
includes taxes & fees
Jun 28 - Jun 29
Novotel London West
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About the neighborhood

Map
Richmond Way, London, England, W14 0AX

What's nearby

  • Shepherd's Bush Green - 3 min walk - 0.3 km
  • Shepherd's Bush Empire - 7 min walk - 0.7 km
  • Westfield London Shopping Centre - 9 min walk - 0.8 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • Farnborough (FAB) - 45 min drive
  • London City Airport (LCY) - 72 min drive
  • Luton Airport (LTN) - 73 min drive
  • Gatwick Airport (LGW) - 89 min drive
  • Shepherd's Bush Station - 6 min walk
  • Kensington (Olympia) Station - 10 min walk
  • Kensington (Olympia) Underground Station - 11 min walk
  • Shepherd's Bush Underground Station - 4 min walk
  • Goldhawk Road Underground Station - 10 min walk
  • Shepherd's Bush Market Underground Station - 10 min walk

Restaurants

  • ‪Caffè Nero - ‬6 min walk
  • ‪Black Sheep Coffee - ‬6 min walk
  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪Hilton Cocktail Bar - ‬7 min walk
  • ‪Ben's Cookies - ‬9 min walk

About this property

Hotel Indigo London K West Shepherd's Bush by IHG

  • Hotel Indigo London K West Shepherd's Bush by IHG offers a great location, putting you within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, Olympia Events and Cromwell Road are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Shepherd's Bush Underground Station is 4 minutes away and Goldhawk Road Underground Station is 10 minutes.

At a glance

DONE

Hotel size

    • 231 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Contactless check-in available
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Check-in on Saturdays and Sundays is 3 PM.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Babysitting services

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Flock Restaurant & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per day

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 22 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This hotel accepts only chip-and-PIN credit cards for onsite payments.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hotel Indigo London K West Shepherd's Bush by IHG offer free cancellation for a full refund?

Yes, Hotel Indigo London K West Shepherd's Bush by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Indigo London K West Shepherd's Bush by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Indigo London K West Shepherd's Bush by IHG?

Sorry, there's no onsite parking at Hotel Indigo London K West Shepherd's Bush by IHG.

What are the check-in and check-out times at Hotel Indigo London K West Shepherd's Bush by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.

What is there to do at Hotel Indigo London K West Shepherd's Bush by IHG and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Hotel Indigo London K West Shepherd's Bush by IHG?

Yes, there's an onsite restaurant, Flock Restaurant & Bar.

What's the area around Hotel Indigo London K West Shepherd's Bush by IHG like?

Hotel Indigo London K West Shepherd's Bush by IHG is in Hammersmith and Fulham, a short 4-minute walk from Shepherd's Bush Underground Station and 13 minutes' walk from Kensington High Street. Travelers love the hotel's prime location.

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Reviews

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

10

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The spa was amazing, with excellent services and friendly staff, a highlight of the stay. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Spa
Bathroom
Bed
Shower
Lobby
Bar
Elevator

Reviews

Verified

10/10 Exceptional

The hotel was lovely and refurbished and the staff were so welcoming and really friendly and genuinely cared for you and your needs. 10/10 will stay here again!
Tom, 1-night trip
Verified

10/10 Exceptional

What a great little gem! Staff was absolutely exceptional. Great location. Quiet street. Beautiful property.
Vanessa, 2-night trip
Verified

10/10 Exceptional

ITs a completly new hotel, very nice, i like the location. Rooms was wonderfull. To say that they have a gym at the moment is not really true unfortuantly. But i reackon it will be nice once its done and not just a tredmill in a hotel room :-)
Louise, 3-night trip
Verified

10/10 Exceptional

Wonderful staff. Had a water leak in my room and they had to move me to a different room . They made it as painless as possible
Maureen, 3-night trip
Verified

10/10 Exceptional

Amazing place ♥️ staff was lovely, absolutely brilliant!
Therese, 2-night trip
Verified

10/10 Exceptional

Fun hotel with GREAT beds!!! Service was exceptional. We’ll be back!
Matilda, 1-night trip
Verified

10/10 Exceptional

Exellent service and staff that go that extra mile to ensure customers are satisfied.
Michael, 4-night trip
Verified

10/10 Exceptional

Great
Symrun, 1-night trip
Verified

10/10 Exceptional

This hotel was absolutely lovely. Very central- right next to Shepherd’s Bush underground, it took about 15-20 mins if that to get to Piccadilly circus. The hotel itself is set back in a very lovely quiet area. 5 min walk to a very luxurious shopping mall. The hotel has absolutely gorgeous decor and feels so modern and yet very cosy- the comfiest nights sleep I have had in a hotel! The staff were all so friendly and could not have been kinder. We didn’t eat there at all but it was a great base to explore London. I’m really looking forward to the swimming pool being open- I’m not one to go back to the same place twice but this was so ideal and at a very good price that I can’t not come back!
Anna, 2-night trip