In the heart of downtown, DoubleTree by Hilton Helena Downtown offers a warm welcome with a fireplace in the lobby and Italian cuisine at Bella Roma. Unwind on the terrace or stay active at the 24-hour gym. With dry cleaning/laundry services, concierge services, and helpful staff who left lasting impressions on previous guests.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Parking available
Gym
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Free area shuttle
24-hour fitness center
Self parking
Meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Computer station
Lobby fireplace
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Terrace
The current price is CNY1,459
CNY1,459
CNY1,590 total
includes taxes & fees
Sep 7 - Sep 8
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
9.49.4 out of 10
Exceptional
17 reviews
(17 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
26 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
26 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
26 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
26 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
26 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible (Hearing)
When visiting Helena, DoubleTree by Hilton Helena Downtown is a great choice to consider. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Bella Roma, which serves Italian cuisine. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
72 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) in rooms*
LOCAL_PARKING
Parking
Covered onsite self parking (USD 8.00 per day)
Wheelchair-accessible parking and van parking on site
DONE
Offsite
Free area shuttle
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Golfing nearby
Hiking/biking trails nearby
Downhill skiing nearby
Snowmobiling nearby
Working away
Meeting rooms
Computer station
Conference space (2242 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in lobby
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Dining
Bella Roma - This restaurant specializes in Italian cuisine.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 4.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 5.00 to 15.00 per person
Parking
Covered self parking costs USD 8.00 per day
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay
Also known as
Holiday Inn Helena Downtown
Holiday Inn Hotel Helena Downtown
Holiday Inn Helena Downtown Hotel
Holiday Helena Downtown
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena
Frequently asked questions
Does DoubleTree by Hilton Helena Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Helena Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Helena Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Helena Downtown?
Yes. Self parking costs USD 8.00 per day.
What are the check-in and check-out times at DoubleTree by Hilton Helena Downtown?
You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Helena Downtown?
No, this hotel doesn't have a casino, but Lucky Buckys Casino (8-min drive) is nearby.
What is there to do at DoubleTree by Hilton Helena Downtown and nearby?
During the winter, enjoy fun activities nearby like downhill skiing and snowmobiling, and return when the snow melts for a round of golf at the nearby golf course. DoubleTree by Hilton Helena Downtown also has a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Helena Downtown?
Yes, Bella Roma offers Italian cuisine.
What's the area around DoubleTree by Hilton Helena Downtown like?
DoubleTree by Hilton Helena Downtown is a short 6-minute walk from Reeder's Alley and 8 minutes' walk from Cathedral of St. Helena.
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DoubleTree by Hilton Helena Downtown Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Restaurant
Breakfast
Shower
Bar
Desk
Store
Bed
What guests liked
The property is located in a great area with plenty of nearby restaurants and a fabulous on-site restaurant option. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
Jul 15, 2025
We always stay here when looking for a night in Helena for some exceptional dining. This is set in the middle of some great dining and the hotel is always quiet, clean and the staff are great.
Keith
Keith, 1-night trip
8/10 Good
Jun 29, 2025
Perfect location and great service
Shauna Marie
Shauna Marie, 2-night trip
10/10 Excellent
Jul 26, 2025
It was very nice.
Marna Marie
Marna Marie, 1-night trip
8/10 Good
Jul 15, 2025
Good location and nice sized clean rooms .
Bathroom a little small
Simon
Simon, 2-night trip
10/10 Excellent
Jun 25, 2025
Everything was wonderful and their cookies are my absolute favorite
M
M, 1-night trip
8/10 Good
Jul 21, 2025
This property is amazing for the location if you want authentic downtown Helena. It has some struggles with the maintenance; elevators struggled, doors didn’t close/open, the AC didn’t work properly, and the mini fridge (smart fridge) was a struggle to get to work. Staff were amazing and very helpful!
Gabrielle
Gabrielle, 2-night trip
10/10 Excellent
Aug 27, 2024
Excellent place to stay
Charles
Charles, 1-night trip
10/10 Excellent
Mar 9, 2025
Very nice and location fir walking downtown is perfect. Bella Roma always so wonderful!!
Verified traveler
1-night trip
6/10 Okay
Jul 21, 2025
I was surprised and disappointed that the bed linens had an artificial, man-made fragrance. Most hotels use fragrance-free detergents to wash their bed linens and towels.
Theodore
Theodore, 1-night trip
2/10 Terrible
Jul 23, 2025
I paid for the breakfast through Expedia, the front desk said they didn't have it on their computer. I said it was on my phone I can show you on my phone, but the front desk said I would have to get with Expedia and at that point I was like screw it. I probably will never stay there again.
Shawn
Shawn, 1-night trip
10/10 Excellent
Mar 20, 2025
The staff was extremely friendly and this really made my stay extremely enjoyable. My only suggestion is to improve the wi-fi service to the rooms. Everything else and everyone else on the property was excellent and I will be a repeat customer!
John
John, 2-night trip
8/10 Good
Aug 26, 2024
Staff was pleasant and informative. Enjoyed our stay.
Bridget
Bridget, 3-night trip
10/10 Excellent
Jan 2, 2025
It was close to everything
Christina
Christina, 5-night trip
10/10 Excellent
Oct 25, 2023
We always like to stay at this property when we are in Helena…good rates, lovely rooms with comfortable bedding and a great Italian restaurant next door!!
Kent and Karen
Kent and Karen, 1-night trip
10/10 Excellent
Feb 10, 2025
Nice
Patty
Patty, 2-night trip
10/10 Excellent
Dec 21, 2024
Helena stay
The receptionist at the desk was awesome. Super nice and helpful.
John
John, 1-night trip
10/10 Excellent
May 23, 2023
Great location.
Juanita
Juanita, 2-night trip
10/10 Excellent
Feb 2, 2025
Everything was perfect! Their supervisor Joylynn was amazing and very helpful. Very clean and quiet. We booked our stay to eat at the Ristorante Bella Roma, located in the building! We had an amazing dinner as well. 🌟🌟🌟🌟🌟
Amanda
Amanda, 1-night trip
10/10 Excellent
Jul 29, 2024
Wonderful experience easy to get around within steps of The walking mall
jeanne
jeanne, 2-night trip
10/10 Excellent
Sep 22, 2023
Cozy location!
Tamera
Tamera, 1-night trip
10/10 Excellent
Jul 1, 2024
Very helpful and pleasant staff, top to bottom.
John
John, 2-night trip
8/10 Good
Sep 5, 2022
Nice location for our needs
Teeraporn
Teeraporn, 1-night trip
10/10 Excellent
Apr 8, 2024
Staff was amazing!
Kristine
Kristine, 2-night trip
8/10 Good
Jan 26, 2025
This is a first rate hotel. The hot cookie at check in is impressive. The room decor is nice and the room is spacious, but the bathroom fixtures are not up to date —our room had a leaky toilet that kept filling all night and a low pressure shower due to a small faucet leak in the tub.
JON
JON, 1-night trip
10/10 Excellent
Jan 7, 2024
Absolutely amazing staff so very helpful.
Clean updated room made for a wonderful stay .