We've visited this property several times and always enjoyed ourselves. It is an older property but it has always been clean and had a very nice pool area. This time was different. The pool was closed the entire time. Now it was 99 degrees out, and the only reason to go to FL in the summer is to float in the pool, so having the pool out of service the entire time was a major issue to the extent that it ruined our week-long stay. Further, it appeared that it was simply not being tended, perhaps due to low occupancy. We were also supposed to have had our rooms serviced every 3rd day, and on day 5 we had to ask for it, as no one had brought us fresh linens or taken out the trash. The room itself had issues: a rusty fridge. Seriously, throw a coat of paint on it. Though the staff were and have always been very nice, we don't plan to return due to the issue with the pool and general maintenance. Unfortunate, as we were previously fans and often recommended it to others.