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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants, near Shibuya Crossing

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Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
View from property
View from room
Reception
Exterior
Amidst the vibrant streets of Shibuya, Shibuya Excel Hotel Tokyu offers a luxurious retreat. Take in the Tokyo Tower views while savoring a meal at one of two on-site restaurants, or unwind with coffee at the cafe. With multilingual staff and luggage storage available, guests appreciate the helpful touches.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,498
CNY1,845 total
Jul 7 - Jul 8

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | 1 bedroom, premium bedding, in-room safe, desk

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | 1 bedroom, premium bedding, in-room safe, desk

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room with Park View - Non-Smoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | 1 bedroom, premium bedding, in-room safe, desk

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | 1 bedroom, premium bedding, in-room safe, desk

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | 1 bedroom, premium bedding, in-room safe, desk

Excel Double Room - Non-Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 20.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Non-Smoking, 7 - 12F

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, desk

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | 1 bedroom, premium bedding, in-room safe, desk

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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lyf Shibuya Tokyo

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9.6 out of 10, Exceptional, 199 reviews
The price is CNY1,063
CNY1,286 total
Jun 26 - Jun 27
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About the neighborhood

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 6 min drive - 7.7 km

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Narita Intl. Airport (NRT) - 70 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu puts you just a 5-minute drive from Shibuya Crossing and Roppongi Hills. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also just a 5-minute drive from Tokyo Tower and Yoyogi Park. The helpful staff and location get great marks from fellow travelers. Public transportation is just a quick walk: Shibuya Station is steps away.

Languages

English, Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 408 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Parking

  • Covered self parking costs JPY 3000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo
HELP_OUTLINE

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?

Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shibuya Excel Hotel Tokyu?

Sorry, pets aren't allowed.

Is parking offered on site at Shibuya Excel Hotel Tokyu?

Yes. Self parking costs JPY 3000 per night.

Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?

Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.

What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Shibuya Excel Hotel Tokyu and nearby?

Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).

Are there restaurants at or near Shibuya Excel Hotel Tokyu?

Yes, there are 2 onsite restaurants.

Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shibuya Excel Hotel Tokyu like?

Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travelers say the area is walkable and good for families.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
View
Restaurant
Bed
Bathroom
Breakfast
Train station
Lobby

What guests liked

  • Breakfast was consistently described as delicious, excellent, and wonderful with a good variety of options. (32 reviews)
  • The property's restaurant and nearby dining options offer a wide variety of delicious food options. (23 reviews)
  • The airport shuttle service was convenient and easily accessible from the property. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Place and Great Location
Jari, 2-night trip

10/10 Exceptional

The location is super convenient to Shibuya station, shops & restaurants!
Jill, 5-night trip

10/10 Exceptional

We had an amazing stay. The hotel is very clean, quiet and centralized to everything everywhere we needed to go. I would return to this hotel.
Marieta, 4-night trip

8/10 Very good

Perfect location.clean and comfortable. Nice views over Shibuya.
Robert, 5-night trip

10/10 Exceptional

Centrally located to all conveniences
Elizabeth, 5-night trip

10/10 Exceptional

Amazing hotel, BEST location possible!! The airport shuttle bus is so convenient too. I highly recommend this one- beautiful rooms and you really can’t beat the location
Christopher, 3-night trip

10/10 Exceptional

Perfect jumping off spot in Shibuya - close to shopping, dining, and train station.
Charlotte, 5-night trip

10/10 Exceptional

Nice hotel , nice people close to everything
marcos, 1-night trip

10/10 Exceptional

Great stay

It was a great hotel in Shibuyu. The rooms were small, but very well done. The staff were very helpful. The location could not be any better
Michael, 4-night trip

10/10 Exceptional

Best location, best breakfast, and best service!
Waling, 7-night trip

10/10 Exceptional

Top location and service

Great location and service. Stayed here many times and will return next I’m in Tokyo. Btw, limousine bus from airport delivers you to the hotel!
Peter, 7-night trip

8/10 Very good

The hotel was nice but the location was difficult to find, would be helpful if they communicated that the hotel is on the 5th floor of Mark.
Auburn, 1-night trip

10/10 Exceptional

Family trip to Japan. Hotel is centrally located. Connected to the subway / train station and shopping malls. Very convenient to find food and shopping. However, need to have more signages to show hotel direction from station.
Paul, 3-night trip

10/10 Exceptional

Excellent staff , great service, perfect location
Maria Del Carmen, 6-night trip

10/10 Exceptional

Fantastic
Katherine, 4-night trip

10/10 Exceptional

Great location! Easy access to public transit, restaurants and shops.
Shaneil, 7-night trip

10/10 Exceptional

The staff was excellent!
yvonne, 3-night trip

8/10 Very good

Very accessible to all the places
Rajani, 4-night trip

8/10 Very good

Hotel has a great location in the heart of Tokyo's busy district Shibuya. Room is a bit small but well organized. There was a leaking problem in the bathroom but other than that no issues at all.
MEHMET SEMIH, 5-night trip

8/10 Very good

Great location with access to everything local in Shibuya. Rooms were a bit small but overall had a nice experience.
Christian, 6-night trip

8/10 Very good

Convenient. Have been staying for the past 10 years.
Raymond W Y, 4-night trip

10/10 Exceptional

very nice place
Jelyn, 3-night trip

8/10 Very good

Very friendly staff, good location although difficult to find. The bar and the restaurant at the hotel closed very early in the evening.
Anna, 8-night trip

10/10 Exceptional

Good hotel right in the center of it all in Shibuya. Very nice staff as well.
Julissa, 4-night trip

10/10 Exceptional

We enjoyed our stay. The room was clean and functional, plus the location to sights and public transportation is great. The hotel is very quiet even though it is close to the action. We had a room on the 24th floor with a view of the scramble crossing, which we loved. We appreciated being able to easily ask for towels/garbage to be changed or for our room to be made up. We used the laundry service and it met our needs. If we were to stay in Shibuya again we would not hesitate to stay here.
Crystal, 6-night trip