Amidst the vibrant streets of Shibuya, Shibuya Excel Hotel Tokyu offers a luxurious retreat. Take in the Tokyo Tower views while savoring a meal at one of two on-site restaurants, or unwind with coffee at the cafe. With multilingual staff and luggage storage available, guests appreciate the helpful touches.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Parking available
Bar
Non-smoking
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
Self parking
Room service
Coffee shop/cafe
Airport shuttle
24-hour front desk
Front-desk safe
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Refrigerator
Television
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
The current price is CNY1,305
CNY1,305
CNY1,608 total
Sep 10 - Sep 11
Room options
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Showing 14 of 14 rooms
View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
What's nearby
Shibuya Crossing - 2 min walk - 0.2 km
National Stadium - 3 min drive - 3.4 km
Tokyo Tower - 4 min drive - 4.6 km
Meiji Jingu Shrine - 4 min drive - 2.4 km
Tokyo Imperial Palace - 6 min drive - 7.7 km
Getting around
Haneda Airport (HND) - 17 min drive
Narita Intl. Airport (NRT) - 70 min drive
Shinsen Station - 8 min walk
Daikan-yama Station - 17 min walk
Harajuku Station - 18 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 18 min walk
Meiji-jingumae 'Harajuku' Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Restaurant Á bientôt - 1 min walk
フォルチェ - 1 min walk
ダイニングバー コーンバレー 渋谷店 - 1 min walk
estacion cafe - 1 min walk
回転寿司 みさき 京王渋谷店 - 2 min walk
About this property
Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu puts you just a 5-minute drive from Shibuya Crossing and Tokyo Tower. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also just a 5-minute drive from Yoyogi Park and Roppongi Hills. The helpful staff and location get great marks from fellow travelers. Public transportation is just a quick walk: Shibuya Station is steps away.
Languages
English, Japanese
More about this property
VISIBILITY
At a glance
Hotel size
408 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Room service
Working away
Meeting room
Conference space (108 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
ROOM
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
STAR_OUTLINE
Special features
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)
Parking
Covered self parking costs JPY 3000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo
HELP_OUTLINE
Frequently asked questions
Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shibuya Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Shibuya Excel Hotel Tokyu?
Yes. Self parking costs JPY 3000 per night.
Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?
Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Shibuya Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).
Are there restaurants at or near Shibuya Excel Hotel Tokyu?
Yes, there are 2 onsite restaurants.
Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shibuya Excel Hotel Tokyu like?
Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travelers say the area is walkable and good for families.
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Shibuya Excel Hotel Tokyu Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
View
Restaurant
Bed
Bathroom
Breakfast
Lobby
Train station
What guests liked
Breakfast was consistently described as delicious, excellent, and superb with a wide variety of options. (36 reviews)
The airport shuttle service is convenient and easily accessible, making it simple to get to and from Narita or Haneda airport. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 6, 2025
Perfect place to stay in shibuya
Christian
Christian, 3-night trip
8/10 Good
Jul 28, 2025
Enjoyed the safe, very good locations and highly recommend
Heming
Heming, 2-night trip
10/10 Excellent
Aug 3, 2025
Great hotel for a week in Tokyo.
Wajahat
Wajahat, 8-night trip
8/10 Good
Aug 3, 2025
Great location and you can see the Shibuya Crossing in action from the hotel elevator lobbies
Graham
Graham, 4-night trip
10/10 Excellent
Aug 1, 2025
Good location
Dieu
Dieu, 6-night trip
10/10 Excellent
Jul 8, 2025
Great hotel very convenient.
Jacqui
Jacqui, 3-night trip
10/10 Excellent
Aug 4, 2025
Great location with amazing subway access
Natasha
Natasha, 6-night trip
10/10 Excellent
Jul 19, 2025
Very nice hotel with excellent staff and service. It was also very conveniently located to everything.
Nicki
Nicki, 11-night trip
10/10 Excellent
Jul 6, 2025
the location, friendly staff, clean and comfortable accomodations
Angela
Angela, 4-night trip
10/10 Excellent
Jul 9, 2025
Great location, nice views with new rooms.
Ennis
Ennis, 8-night trip
10/10 Excellent
Jul 31, 2025
The view is amazing. The location cannot be beat. Staff and accomodations are everything we wanted and more
Adam
Adam, 4-night trip
10/10 Excellent
Jun 25, 2025
Close to everything, friendly staff, comfortable beds.
Jimmy
Jimmy, 5-night trip
10/10 Excellent
Aug 13, 2025
Stay here! That is all. There are a million reviews on this place - location, staff , location, rooms all wonderful! Loved it
Reynaldo
Reynaldo, 10-night trip
10/10 Excellent
Jun 27, 2025
Great location very helpful staff
Orna
Orna, 5-night trip
10/10 Excellent
Aug 12, 2025
My wife and I really enjoyed our stay here. Extremely close to everything. Restaurants, bars, coffee, and all transit routes. Literally right above Shibuya station. The hotel was very clean and safe. Staff were very helpful and polite.
Hussain
Hussain, 4-night trip
8/10 Good
Aug 12, 2025
Great view of Shibuya Scramble, wish there was free tea or coffee in lounge.
Shannon
Shannon, 5-night trip
10/10 Excellent
Jul 22, 2025
Perfect stay in the middle of the crazy hubbub of Shibuya. Great breakfasts. Facility was A-1.
David
David, 5-night trip
8/10 Good
Jun 30, 2025
Great location, easy access to everything
Monica
Monica, 3-night trip
10/10 Excellent
Jun 21, 2025
Overall a great location! Super nice staff, great for first time visitors
Nickolas
Nickolas, 9-night trip
10/10 Excellent
Jun 29, 2025
Located in an amazing spot for seeing Shibuya and doing day trips along the Ginza line.
Tobias
Tobias, 3-night trip
10/10 Excellent
Jul 28, 2025
Love our stay here. So convenient to just hop on a train at shibuya station making our Tokyo trip much more fun. The breakfast is superb too and the views, lovely. I would definitely comeback and stay at this place if we visit Tokyo again. 🙌🙌🙌🙌🙌🙌🙌
Nats
Nats, 6-night trip
10/10 Excellent
Jun 24, 2025
Solid hotel. Great location.
Jeremy
Jeremy, 2-night trip
10/10 Excellent
Jun 2, 2025
Great hotel
Jared
Jared, 4-night trip
10/10 Excellent
Jul 6, 2025
Wonderful time at this hotel in a prime location to the crossing and so many shops! The breakfast was a 10/10. I would stay here again