The room was ready and it was clean. The bathroom was very comfortable. And the room was big for not being a full suite.
Nestor
Nestor,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Nice and clean
TERRY
TERRY,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 4 日
Subpar Management; "parking charges"
The hotel was beautiful and very clean. Upon arrival, found out that there was a charge for the "parking" which was not listed in the hotel.com listing, the front desk representative stated it was a company charge- which makes it feel that either the company or hotels.com was being dishonest in pricing. Had issues with the internet - had to connect with the internet service to fix it upon check in. Had issues with the laundry machine...it took our money for the dryer and would stop mid cycle. when I brought up this issue the manager was conveniently "in a meeting" and never followed up with me personally. When I came back 3 hours later, she left for an appointment and - relayed a message to the front desk stating they will comp a day stay in the 3 day stay that was booked. still have not received the refund of this. Overall, it was a beautiful hotel but poorly management with how they solve issues with conflict arises.
Angel
Angel,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
Mi reaervacion no la esperaron tenia un cuarto con doble cama Lo que me comentó la recepcionista que estaba sobrevendido el hotel nos resolvieron con un cuarto de una cama para toda mi familia
Mario
Mario,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 13 日
Wifi issues. Room cleaning to be improved a lot.
Juan
Juan,6 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 12 日
Puces de lits
Nous avons séjourné 2 nuits dans cet hôtel agréable mais qui manque d’hygiène : ménage non fait entre les 2 nuits malgré notre relance, piqûres de puces lits !
Erwann
Erwann,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 10 日
Chambre avant d’aller à Key west.
Petit déjeuner terminé à 9h. Je pensais c’était 9h30.
Tout était retiré !
agnes
agnes,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 7 日
Eh, great location but some signs of age
GOOD: Breakfast was great. Location is great for accessing Everglades.
BAD: Property is simply not very secure- hotel side door was stuck open. We had to pull our door closed or it would remain open. The pool has no security- you enter from the outside of the hotel and there is no key card reader or anything. There were two tvs in our room (one in front of the bed and one in front of the couch/pullout) and one remote, which is just weird. Night front desk staff was responsive but definitely did not enjoy their job.
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Pich
Pich,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 5 日
Scam hotel
Charged for smoking in room. I don’t smoke. Scam hotel!!!
Chris
Chris,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Steve
Steve,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
shrenik
shrenik,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Corey
Corey,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
General very nice and comfortable.
Thomas
Thomas,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Glimrende
Super hotel - pænt og rent (det bedste og sjovt nok det billigeste hotel at alle på vores 9 dages tur i FL)
Fin morgenmad (med i prisen) - det er ikke lige det man er vant til i US.
Hotellet ligger perfekt til udflugter i Everglades/Airboats mv.
Gode Steakhouse 7-10 min kørsel fra hotellet.
Kan anbefales😎
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
Natalia
Natalia,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 8 日
You gotta love ants.
The hotel is riddled with ants when I say there are ants everywhere in the laundry the answer in your personal room the Answer all over the doors in the hallway. It’s a really bad problem.
yolanda
yolanda,6 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 8 日
No room service?
Stayed three nights and room service did not come once. I don’t need my bed made or new towels but having the trash build up and needing to ask for toilet paper on 2 different occasions is a bit much.
They also had terrible pillows on the beds and the breakfast was very poor.
Great location for visiting the Everglades and Biscayne, but really poor effort by the staff there.