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The Inn At Mazatlan

3.5 star property
Mazatlán beachfront hotel with 2 outdoor pools and spa

Choose dates to view prices

Located in the heart of Zona Dorada, The Inn At Mazatlan offers an inviting retreat with a beautiful garden and shopping on site. Unwind at one of the two outdoor pools or rejuvenate at Paradise Spa with aromatherapy, a facial, or body treatment. Guests appreciate the helpful staff and enjoy dining on-site at Papagayo Restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 5 hot tubs
  • Breakfast available
  • Beach towels
  • Self parking
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Terrace

For families (6)

  • Babysitting (surcharge)
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Studio Suite, Oceanfront

8.4 out of 10
Very good
(22 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Oceanfront

8.8 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Luxury Suite, Ocean View

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Street View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Side Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Quadruple Suite Luxury with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 6

View all photos for Double Room Standard with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • 75 sq m
  • Sleeps 4

View all photos for Quadruple Suite Classic with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Classic with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 6

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About the neighborhood

Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110

What's nearby

  • Playa Brujas - 5 min walk - 0.5 km
  • Punta Camaron Beach - 10 min walk - 0.9 km
  • Sea Shell City Museum - 12 min walk - 1.1 km
  • El Cid Country Club Golf Course - 16 min walk - 1.4 km
  • The Mazatlan Malecón - 8 min drive - 2.0 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪La Concha Restaurant - ‬6 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Carl's Jr. - ‬3 min walk
  • ‪señor frogs - ‬4 min walk

About this property

The Inn At Mazatlan

With access to onsite windsurfing, The Inn At Mazatlan is a great choice for your beach stay in Mazatlán. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Papagayo Restaurant serves Regional cuisine and the bar/lounge is a great place to grab a cold drink. Other highlights include 5 hot tubs, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 177 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Onsite self parking (MXN 50 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • On the beach
  • Windsurfing
  • Shopping
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • 5 hot tubs
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Kitchen

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Papagayo Restaurant - This beachfront restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 337 to 455 for adults, and MXN 169 to 225 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs MXN 50 per day

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Name change requests on reservations will not be accommodated.

Also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

Does The Inn At Mazatlan offer free cancellation for a full refund?

Yes, The Inn At Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Inn At Mazatlan?

Yes, there are 2 outdoor pools.

Are pets allowed at The Inn At Mazatlan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Inn At Mazatlan?

Yes, there's free valet parking. Parking spots may be limited.

What are the check-in and check-out times at The Inn At Mazatlan?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at The Inn At Mazatlan?

No, this hotel doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.

What is there to do at The Inn At Mazatlan and nearby?

Have fun during the warmer months with activities such as windsurfing. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. The Inn At Mazatlan also has 2 outdoor pools and spa services, as well as a garden.

Are there restaurants at or near The Inn At Mazatlan?

Yes, Papagayo Restaurant offers beachfront dining and Regional cuisine.

Does The Inn At Mazatlan have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker and a microwave.

Does The Inn At Mazatlan have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Inn At Mazatlan like?

The Inn At Mazatlan is in Zona Dorada, a short 18-minute walk from El Cid Country Club Golf Course and 5 minutes' walk from Playa Brujas.

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The Inn At Mazatlan Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Beach
Food
Restaurant
Ocean
Family friendly
Bed

What guests liked

  • The pools were warm, nicely maintained, and clean, with a large size allowing for everyone to enjoy. (17 reviews)
  • The beach at this property was safe to swim at and offered excellent views and access. (12 reviews)
  • The on-site restaurant offered good food and a nice view, with friendly staff and a convenient location. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

We Love coming to the Inn, this was our second time there, and we're glad we came back, the staff are very friendly and helpful.
BEN, 3-night trip

10/10 Exceptional

An older hotel and certainly dated, but clean, great service, location
George, 10-night trip

8/10 Very good

Every thing it was good
ALBERT, 3-night trip

10/10 Exceptional

Rooms
Francisco, 7-night trip

10/10 Exceptional

Like the location and the staff. The area we stayed in was dated but clean.
Andrea, 2-night trip

10/10 Exceptional

Good
John, 4-night trip

10/10 Exceptional

Every time we go on vacation to this property, we always have a good family time together! We been going to this property for the past 3 to 4 years.
Jose, 7-night trip

10/10 Exceptional

Excelente
Marissa Yanelly, 1-night trip

8/10 Very good

Beautiful
Daniel, 14-night trip

10/10 Exceptional

LOCATION
Judith, 4-night trip

10/10 Exceptional

Great service. We felt very safe. The food was very good. resort is in front of a Starbucks, Rico’s cafe and Oxxo. The resort was always clean. Security sits out all night to make sure no one walks onto property. Beautiful views! Inexpensive laundry service-you drop off your clothes in the morning before 11 and they have it ready around 5pm.
Erika, 6-night trip

6/10 Good

The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.
Maria, 1-night trip

10/10 Exceptional

Excellent

Amazing
Maribel, 3-night trip

10/10 Exceptional

Excellent price on Expedia, only 2 small details (1 the outbound flight was delayed 2 hours and there was no water one afternoon... change of sheets was pending and we had to request it) very friendly people from Mazatlan!
Osbaldo Alvarez, 6-night trip

8/10 Very good

Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.
Terry, 16-night trip

6/10 Good

I would give an excellent review, but two of my towels were stolen from the beach. The staff refused to investigate this incident, although they would be able to see what happened on the camera, and made me to pay money for these two cheap towels. I was very disappointed.
Vasiliy, 7-night trip

8/10 Very good

The maid service was not as good as it should have been. We complained several times that the soap dispenser in the bathroom didn’t work. Never fixed.
Martha, 14-night trip

10/10 Exceptional

Ok
Jesus, 2-night trip

4/10 Fair

Great location, not great service and I even got an extortion call, for this reason ia that I am not showing my name on the review. The property has been remodeled but it has a lot of defects. Stoves not working properly, doors not closing correctly, Amazing view and great location.
4-night trip

8/10 Very good

This is my second time coming back. The property is clean and I enjoy the pool. They have wait staff around the pool where you can order drinks or food. The staff is attentive and nice. They have activities on property to keep you entertained. They have a vacation club and as any salesperson would they insist on doing a presentation. I skipped it. Overall I was pleased with the experience for the price. If I come back to mazatlan for a third time. I might try to experience something else but would recommend this property for anyone looking to stay in Mazatlan.
Bryan, 2-night trip

6/10 Good

I wasn’t impressed with this property nothing special and the drinks where watered down heavily even after telling waiter of situation same result notified front desk at check out felt like they didn’t care no one wanted to fix the situation of a decent drink or compensate for drinks I’m not a heavy drinker but come on if I ordered a drink I want a drink not juice
LEOPOLDO, 4-night trip

2/10 Poor

Ruined Our Trip! Our stay at this hotel was an absolute nightmare. As travelers from the USA, we expected at least basic hospitality, but this place completely ruined our trip. The staff was incredibly rude and unhelpful, making us feel unwelcome from the moment we arrived. The rooms were filthy and humid making our bed feel wet all the time! If you value your sanity and want to enjoy your trip, do yourself a favor and avoid this hotel. Trust us, it's not worth the risk. This place will ruin your vacation.
Dulce, 5-night trip

6/10 Good

Mold in room that I first got they new it was messed up and door swollen and I had to shoulder it in to open room 1411 if I'm correct I called it took about 30 minutes for them to come I finally got tired of waiting and I asked for key bell boy said he was about to take it my time was limited so didn't get to get in ocean
Henry, 1-night trip

10/10 Exceptional

Super
Itzik, 3-night trip

8/10 Very good

No usamos spa. La playa recta plana accesible para bañarse agusto y rico.
Pablo Antonio, 1-night trip