We were informed at check in that the hotel was sold out to National Guatd the rest of the year Hotel and Hotels . Com did not inform us I’m trying to get refund from Hotels.com no response so far ruined weekend
william
william,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 7 日
After confirming my reservation 2 weeks before my stay and even getting an email from hotels.com the day before about checking in; my wife and I get to the hotel at 10:00 PM to find out that they would not honor our reservation as the government took over the hotel for the National Guard in November 15th! We really thought it was a joke at first! How with today’s technology could something remotely like this ever happen!? The rest was painful and torture on getting resolution :(
hulet
hulet,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
henri
henri,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 14 日
We had a lovely one night stay, can't complain about a thing