Upon arriving I was unable to open the gate. After several attempts I called the office. Despite being Monday around 3pm, I got an answering service. They said they would call the management. I waited then realized I had put the code in wrong. I put it in correctly and accessed the property. The manager didn't call for an hour. He said the answering service didn't contact him. If that's the case, why did he call me? Hmm???? The condo and property are great. Great pool and grassy area for kids to play. Great access to the beach. Next problem. My wife noticed the freezer door would not close. We tried several things. Nothing worked. I called the office again, several times, each time saying they would contact the management. He didn't contact me until the next morning, once again blaming the answering service. He then said he was exhausted from Spring Break, he was a one man operation, and that Sunday and Monday were his days off. Apparently there is no backup for service issues on his days off. He did fix the freezer and refridge but we lost all our food we had purchased since the appliance didn't work. I asked about reimbursement for the food and he said he would contact the property owner. After hearing nothing for 2 days, I both texted and emailed Seacove. It's been several days with no response so I guess I am out of luck. Bottom line - the property is great but there is some serious management issues. Seriously doubt I would return to that property.
