We asked for a quiet room and we go the noisiest room in the whole hotel. Right beside the breakfast room and right over top of the entrance doors. So every time someone entered the hotel, you would hear the doors (2 sets) open and close. There was a afternoon party in the breakfast room with loud music, kids sitting and eating in the hall way and running up and down halls. Closed the door, they opened it. Clerk advised they were fully booked, but then once we advised that was not true (looked on booking sites and rooms still available), finally moved us to another room 30 minutes later. At night the water heater system banged so loud every 15 - 30 minutes, got no sleep. Finally turned it all the way up-room got extremely hot, but the banging stopped. People walking hallways all hours of the night-talking, slamming doors. Pool was unavailable as in the afternoon they have swimming lessons for kids. Pool to small to accommodate guests & lessons. Breakfast had lots of variety and was very good.