We stay in luxury Hotels around the world and this hotel is in our top 3. First class all the way.
michael
michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
This was by far the best hotel we have stayed at in Chicago. Flawless service and spotless hotel.
Jeffrey
Jeffrey,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 26 日
Wonderful hotel! Decorated beautifully for Christmas and everyone was so helpful friendly. Excellent location for shopping. One of my favorite hotels I’ve ever stayed at.
Michelle
Michelle,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 25 日
I did not care for my experience at this hotel. My hopes for a memorable Christmas in Chicago were diminished. Unfortunately, the undercurrent of the hotel plays into the racist and elitist vibe in certain areas of Chicago.
Pros-
Location
Lovely housekeeping staff
Friendly front desk attendants
Beautiful Christmas decorations
Cons-
Incorrectly charged at the spa, received no apology (complaint was provided to management).
The Bellman disrespected my daughter
Subpar treatment by the hosts in the restaurant
Final note: Businesses really need to honor and treat ALL customers fairly.
Chandra
Chandra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
I always enjoy my stay at peninsula. Great staff and service.
Michael
Michael,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 19 日
The staff was absolutely welcoming! Top notch, high class without being pretentious. Would stay here every time if we could.
Eric
Eric,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 12 日
Amazing property, beautifully decorated for the holidays.