Experience the energy of Manhattan at Hyatt Place New York / Chelsea, where upscale comfort meets modern convenience. Located near Madison Square Garden and Times Square, enjoy a free breakfast buffet, 24-hour gym, and American cuisine dinner at The Placery restaurant. Helpful staff have left a lasting impression on previous guests.
John F. Kennedy Intl. Airport (JFK) - 53 min drive
Stewart Intl. Airport (SWF) - 95 min drive
New York 23rd St. Station - 3 min walk
New York W 32nd St. Station - 10 min walk
New York 14th St. Station - 11 min walk
23 St. Station (7th Av.) - 2 min walk
28 St. Station (7th Av.) - 5 min walk
23 St. Station (8th Av.) - 5 min walk
Restaurants
Smithfield Hall - 3 min walk
Vivi Bubble Tea - 2 min walk
Malibu Diner - 2 min walk
Barcade - 1 min walk
Excellent Dumpling House - 2 min walk
About this property
Hyatt Place New York / Chelsea
Hyatt Place New York / Chelsea offers a great location, putting you within just a 10-minute walk of Chelsea Hotel and 5th Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Placery, which serves American cuisine and is open for dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: 23 St. Station (7th Av.) is 2 minutes away and 28 St. Station (7th Av.) is 5 minutes.
At a glance
DONE
Hotel size
510 rooms
Arranged over 45 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking within 1 mi (USD 50.00 per day), from 7:00 AM to noon
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Romance packages
Facilities
1 building/tower
Built in 2021
Safe-deposit box at front desk
24-hour fitness center
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchair-width doorways
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bathtub or shower
Soap and shampoo
Hair dryer (on request)
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Guidebooks/recommendations
Special features
Dining
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.
Fees & policies
Refundable deposits
A damage deposit of USD 100.00 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100.00 per week
Pets are allowed for an extra charge of USD 100.00 per pet, per week
Parking
Parking is available offsite and costs USD 50.00 per day (1 mi away; open 7:00 AM to noon
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York
Frequently asked questions
Does Hyatt Place New York / Chelsea offer free cancellation for a full refund?
Yes, Hyatt Place New York / Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place New York / Chelsea?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100.00 per pet, per week, and there's also a deposit of USD 100.00 per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Hyatt Place New York / Chelsea?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Hyatt Place New York / Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Hyatt Place New York / Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place New York / Chelsea?
Yes, The Placery offers American cuisine.
What's the area around Hyatt Place New York / Chelsea like?
Hyatt Place New York / Chelsea is in Manhattan, a short 2-minute walk from 23 St. Station (7th Av.) and 7 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.
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Reviews
Hyatt Place New York / Chelsea Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.2
Amenities
8.8
Staff & service
8.2
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
The breakfast buffet was consistently praised for its quality, freshness, and variety, with many guests enjoying the included meal. (145 reviews)
The fitness center was great, well-equipped, and fantastic with a separate weight area from the cardio machines. (5 reviews)
The property is located near many restaurants and offers great breakfast options with a variety of choices. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Elevator
Location
View
Breakfast
Bed
Lobby
Cities
Bathroom
Reviews
10/10 Exceptional
Sep 23, 2025
Will cam back again
Awesome staff super helpful ! Spotless room
Kathleen
Kathleen, 2-night trip
10/10 Exceptional
Sep 10, 2025
The staff were fantastic and very helpful
Our room on a high floor was amazing it had a great view of the city
Sally
Sally, 2-night trip
10/10 Exceptional
Sep 23, 2025
Great hotel nice views.
Staff was really nice overall. Thank you to the bartender that was on staff around 4pm on the 22nd i don’t remember his name but he was really nice guy and help me with sending a birthday surprise to the room everything was exciting wonderfully. I would definitely stay here again.
Amari
Amari, 1-night trip
10/10 Exceptional
Sep 15, 2025
Family visit
Yusuf
Yusuf, 2-night trip
10/10 Exceptional
Aug 17, 2025
Trip to the Big Apple 🍎 .
I had an amazing time staying at the Hyatt hotel in Chelsea. Location was perfect, everything was wonderful.
Giovana
Giovana, 2-night trip
10/10 Exceptional
Aug 5, 2025
Good option for short stay
Good location, good breakfast (but not enough space for all guests), nice helpful staff.
Oleg
Oleg, 3-night trip
10/10 Exceptional
Aug 3, 2025
Perfect location
Gilbert
Gilbert, 4-night trip
10/10 Exceptional
Jul 7, 2025
Awesome stay
Tauree
Tauree, 3-night trip
10/10 Exceptional
Aug 24, 2025
Short NYC stay
Good location, friendly staff. Stayed on a high floor and no problem with the flights. Nice view of the Empire State Building. Breakfast was busy but always able to find a table.
Sarah
Sarah, 2-night trip
10/10 Exceptional
Jun 9, 2025
Great overall stay!
Adriana
Adriana, 3-night trip
2/10 Poor
Sep 22, 2025
Long elevator wait time
Nice hotel. The worst are the mornings breakfast time. So many people waiting for one of two elevators. At one time it took us 40 minutes to be our turn to go up.
Carmen
Carmen, 1-night trip
8/10 Very good
Sep 7, 2025
Second stay
This was our second stay in three months. Front line staff is amazing! We had a only one issue and that’s the bess. Our bed was so uncomfortable it was hard to sleep. Otherwise perfect location and awesome staff.
Chris
Chris, 1-night trip
8/10 Very good
May 29, 2025
Séjour intéressant, bonne visite.
petit déjeuner pratique
Malik
Malik, 6-night trip
10/10 Exceptional
Aug 21, 2025
Terminos generales recomendado fue mi segunda vez
El hotel, la ubicacion la atencion excelente lamentablemente el problema son los asensores hay muchas habitaciones y se hace insuficiente
Patricia
Patricia, 4-night trip
10/10 Exceptional
Jun 25, 2025
I like this place and it’s location
Danielle
Danielle, 2-night trip
10/10 Exceptional
Jun 14, 2025
Was a great place to stay, staff helped me check in early, was clean and quiet.
Jason
Jason, 1-night trip
10/10 Exceptional
May 24, 2025
Wonderful hotel - location, room, and staff!
Claire
Claire, 3-night trip
10/10 Exceptional
Jun 16, 2025
Excelente, y su desayuno variado
Némesis
Némesis, 4-night trip
10/10 Exceptional
Jun 1, 2025
It was a great experience to stay in this hotel, all clean, good breakfast and good staff.
Alejandro
Alejandro, 3-night trip
8/10 Very good
Aug 20, 2025
Clean but small rooms
Nice location but it takes up to 15 minutes to get an elevator. Rooms are clean but very small. Good Location near two subway stops. Safe neighborhood.
Cheryl
Cheryl, 4-night trip
4/10 Fair
Sep 22, 2025
Awful! Room was tiny. And it was over 550 per night. It felt like I was staying at a bus depot. I can’t believe how expensive it was. Dirty! And the housekeepers use the passenger elevators with all their gear so it took 10 min to get an elevator. I’ll never stay here again. Ick!!
LINDA
LINDA, 2-night trip
4/10 Fair
Aug 19, 2025
장점과 단점이 매우 명확한 곳
장점
-숙소뷰가 정말 좋음(앞 건물 높이가 낮아서 엠파이어스테이트 빌딩을 볼 수 있다)
-조식, 헬스장 포함이라 가성비 좋음
단점
-에어컨 소음이 심해서 잘때 이어플러그 필요
-8~9시 엘리베이터 매우 혼잡(엘리베이터 20분 대기)
Verified traveler
3-night trip
8/10 Very good
Aug 27, 2025
Overall pretty good going
If you get a good deal on this place which they do run, it is a great place in a perfect location.
The breakfast is decent, however they do need to increase the seating space.
They also need to update the elevator software to stop stopping at every requested floor on the way down, once the max capacity has reached in the elevator.
Verified traveler
4-night trip
2/10 Poor
Sep 4, 2025
Dirty and Broken Stay
Dirty halls, 15 min wait time for elevator, coffee machine broken in the lobby (paid for it and didn’t get it), crowded, dirty outside and street it was located on had trash, no good restaurants or bars nearby.