Cerulean Tower Tokyu Hotel

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In the heart of Tokyo, Cerulean Tower Tokyu Hotel offers a luxurious retreat with 7 on-site restaurants and an onsite spa. Unwind with dry cleaning/laundry services, indulge in French cuisine or enjoy shopping nearby. With free WiFi, helpful staff have left a lasting impression on previous guests.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour front desk
  • Front-desk safe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
The current price is CNY2,205
CNY2,789 total
Jun 8 - Jun 9

Why we love this property

Flavorful dining options
Explore 7 restaurants featuring French and Japanese cuisine at this hotel. The cafe, bar, and full breakfast create a complete culinary adventure.
Spa serenity
A full-service spa offers facials and body treatments at this hotel. Guests can destress in a sauna, hot tub, or fitness room.
Sleep in ultimate comfort
Guests drift into dreamland wrapped in bathrobes amid premium linens and hypo-allergenic bedding. A pillow menu and blackout drapes enhance luxury sleep.

Room options

Available filters for rooms
Showing 88 of 88 rooms

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • Free WiFi

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Corner King Non-Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Twin Room, Non Smoking, Corner

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 50 sq m
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

Executive King with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Twin with Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

King Non-Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(52 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

Superior King Non-Smoking

9.8 out of 10
Exceptional
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Double Room with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Executive Corner King with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2
  • Free WiFi

Executive King With Lounge Access Non Smoking

  • Sleeps 2
  • Free WiFi

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2
  • Free WiFi

Corner King Room Standard Floor Non Smoking

  • Sleeps 3
  • Free WiFi

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3
  • Free WiFi

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2
  • Free WiFi

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3
  • Free WiFi

Junior Suite Fuji Executive Floor

  • Sleeps 2
  • Free WiFi

Universal Room

  • Sleeps 2
  • Free WiFi

Superior Twin Room With Extra Bed Standard Floor

  • Sleeps 3
  • Free WiFi

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3
  • Free WiFi

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2
  • Free WiFi

Junior Suite Executive Floor

  • Sleeps 2
  • Free WiFi

Executive Suite Executive Floor

  • Sleeps 2
  • Free WiFi

Corner Suite Executive Floor

  • Sleeps 2
  • Free WiFi

King Room Standard Floor Smoking

  • Sleeps 2
  • Free WiFi

Double Room Standard Floor Non Smoking

  • Sleeps 2
  • Free WiFi

Newly Renovated - Cerulean Superior Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

Newly Renovated - Cerulean Deluxe Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Newly Renovated - Cerulean Corner Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

Newly Renovated - Cerulean Double Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Newly Renovated - Cerulean King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Newly Renovated - Cerulean Superior King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Newly Renovated - Cerulean Deluxe King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Newly Renovated - Cerulean Corner King Room with Japanese Style Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Newly Renovated - Cerulean Grand Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Newly Renovated - Cerulean Queen Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Junior Suite with Lounge Access, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Newly Renovated - Comfort Queen Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Newly Renovated - Comfort King Room- Non-Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Newly Renovated - Comfort Superior King Room- Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Newly Renovated - Comfort Superior Twin Room - Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

Newly Renovated - Comfort Deluxe King Room- Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Newly Renovated - Comfort Deluxe Twin Room - Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Newly Renovated - Comfort Corner King Room - Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Newly Renovated - Comfort Corner Twin Room- Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

Double Room Standard Floor - Smoking

  • Sleeps 2
  • Free WiFi

King Room Standard Floor Non Smoking

  • Sleeps 2
  • Free WiFi

Superior King Room Standard Floor Smoking

  • Sleeps 3
  • Free WiFi

Superior King Room Standard Floor Non Smoking

  • Sleeps 3
  • Free WiFi

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3
  • Free WiFi

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2
  • Free WiFi

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2
  • Free WiFi

Corner King Room Standard Floor - Smoking

  • Sleeps 3
  • Free WiFi

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3
  • Free WiFi

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3
  • Free WiFi

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4
  • Free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Cerulean Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

Cerulean King Room Non Smoking

  • Sleeps 2
  • Free WiFi

Cerulean Superior King Room Non Smoking

  • Sleeps 3
  • Free WiFi

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2
  • Free WiFi

Cerulean Corner King Room Non Smoking

  • Sleeps 3
  • Free WiFi

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3
  • Free WiFi

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2
  • Free WiFi

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3
  • Free WiFi

Cerulean Grand Room Non Smoking

  • Sleeps 4
  • Free WiFi

Cerulean Queen Room Non Smoking

  • Sleeps 2
  • Free WiFi

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2
  • Free WiFi

Comfort Queen Room Non-smoking

  • Sleeps 2
  • Free WiFi

Comfort King Room Non-smoking

  • Sleeps 2
  • Free WiFi

Comfort Superior King Room Non-smoking

  • Sleeps 2
  • Free WiFi

Comfort Superior Twin Room Non-smoking

  • Sleeps 2
  • Free WiFi

Comfort Deluxe King Room Non-smoking

  • Sleeps 2
  • Free WiFi

Comfort Deluxe Twin Room Non-smoking

  • Sleeps 2
  • Free WiFi

Comfort Corner King Room Non-smoking

  • Sleeps 2
  • Free WiFi

Comfort Corner Twin Room Non Smoking

  • Sleeps 2
  • Free WiFi

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512

What's nearby

  • Cerulean Tower - 1 min walk - 0.0 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Love Hotel Hill - 5 min walk - 0.4 km
  • Shibuya Sky - 6 min walk - 0.5 km

Getting around

  • Haneda Airport (HND) - 45 min drive
  • Narita Intl. Airport (NRT) - 80 min drive
  • Shinsen Station - 9 min walk
  • Daikan-yama Station - 17 min walk
  • Ebisu Station - 19 min walk
  • Shibuya Station - 4 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Omote-sando Station - 21 min walk

Restaurants

  • ‪つじ田 - ‬4 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪渋谷SAUNAS (サウナス) - ‬3 min walk
  • ‪富士そば - ‬1 min walk
  • ‪ベルマーレ カフェ - ‬3 min walk

About this property

Cerulean Tower Tokyu Hotel

  • When you stay at Cerulean Tower Tokyu Hotel, you'll be just a 5-minute drive from Shibuya Crossing and Tokyo Tower. Guests can be pampered with facials at the spa, and COUCAGNO, one of 7 restaurants, serves French cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Shibuya Station is just 4 minutes by foot.

At a glance

DONE

Hotel size

    • 403 rooms
    • Arranged over 40 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property's Executive Lounge will be closed from May 7-December 13, 2026, due to renovations. The lounge service will be available at an alternate location during this time.
    • Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 4000 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 7 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Bed rails

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Dining

COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs JPY 4000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.

Guests under 18 years old are not allowed in the executive lounge.

Also known as

Cerulean Hotel

Cerulean Hotel Tokyu

Cerulean Tokyu Tower

Cerulean Tower Hotel

Cerulean Tower Tokyu

Cerulean Tower Tokyu Hotel

Cerulean Tower Tokyu Hotel Tokyo

Cerulean Tower Tokyu Tokyo

Hotel Cerulean

Tokyu Cerulean Tower Hotel

Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Frequently asked questions

Does Cerulean Tower Tokyu Hotel offer free cancellation for a full refund?

Yes, Cerulean Tower Tokyu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cerulean Tower Tokyu Hotel?

Yes, there's an indoor pool.

Are pets allowed at Cerulean Tower Tokyu Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cerulean Tower Tokyu Hotel?

Yes. Self parking costs JPY 4000 per night.

What are the check-in and check-out times at Cerulean Tower Tokyu Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon.

What is there to do at Cerulean Tower Tokyu Hotel and nearby?

Cerulean Tower Tokyu Hotel has a spa and an indoor pool, as well as a fitness center.

Are there restaurants at or near Cerulean Tower Tokyu Hotel?

Yes, there are 7 onsite restaurants, featuring French cuisine.

What's the area around Cerulean Tower Tokyu Hotel like?

Cerulean Tower Tokyu Hotel is in Shibuya, a short 4-minute walk from Shibuya Station and 6 minutes' walk from Shibuya Crossing. The local area is considered walkable as well as being good for public transport.

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Reviews

Cerulean Tower Tokyu Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a huge selection with both western and traditional Japanese options. (55 reviews)
  • The property's spa and sauna facilities were highly recommended and provided a very relaxing experience. (12 reviews)
  • The airport limousine bus service was convenient and a major plus for guests. (11 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Breakfast
Amenities
Restaurant
Food
Walking
Trip

Reviews

Verified

10/10 Exceptional

Room is clean and staffs is friendly
Vincent, 3-night trip
Verified

10/10 Exceptional

Excellent place with amazing views from the room.
Scott, 2-night trip
Verified

10/10 Exceptional

The location was perfect to access Shibuya Station. The room was spacious with comfortable beds. The dining options were excellent.
Matthew, 2-night trip
Verified

10/10 Exceptional

Staffs is polite and helpful.
Vincent, 2-night trip
Verified

10/10 Exceptional

Awesome place and great location!
CHRISTOPHER, 6-night trip
Verified

10/10 Exceptional

Good to be back in vibrant Shibuya with all its music and food - the cerulean tower has a great location, and is still a great product after 20 years of providing of luxury feeling
Jakob, 2-night trip
Verified

10/10 Exceptional

Amazing room, friendly and helpful staff
Trevor, 4-night trip
Verified

8/10 Very good

The hotel was clean, services was excellent with very friendly staffs, and variety of foods choices.
TRudi, 3-night trip
Verified

10/10 Exceptional

Staff, amenities and location were absolutely fab! Perfect tuck away from the craziness of Shibuya
Michael, 4-night trip
Verified

10/10 Exceptional

very clean. and professional
Matthew, 21-night trip
Verified

10/10 Exceptional

Incredibly clean, FAMTASTIC location, amenities were incredible, and from check-in to check-out, every employee was very helpful and kind. I loved the food options as well.
Marikris, 3-night trip
Verified

10/10 Exceptional

Fantastic hotel, in fantastic location, with fantastic staff. We couldn’t have been more pleased with our stay.
Jordan, 5-night trip
Verified

10/10 Exceptional

Wonderful hotel and staff!!!! It’s also in an excellent location.
Sonya, 3-night trip
Verified

10/10 Exceptional

Great location minutes away from Shibuya Station, super quiet despite its location next to a highway, comfortable room with a clean bathroom and good water pressure. Perfect view of Shibuya crossing too. It’s a corporate/business hotel so if you’re not into that vibe, look elsewhere. But if that doesn’t bother you, then Cerulean is a solid choice.
Lena, 3-night trip
Verified

10/10 Exceptional

Awesome hotel...staff...room Best location
jeffrey, 7-night trip
Verified

10/10 Exceptional

Outstanding! From the staff to the amenities, and the LOCATION!!!! We love staying here:)
Luciano Maurice Raiden, 6-night trip
Verified

10/10 Exceptional

We loved our stay at Cerulean! Such an elevated and luxurious experience. Definitely recommend!
Stephanie, 4-night trip
Verified

10/10 Exceptional

Clean, friendly staff
Whitney, 1-night trip
Verified

10/10 Exceptional

Great service, friendly staff, and very clean room and facilities.
Phuong, 3-night trip
Verified

10/10 Exceptional

Great location
damiano, 7-night trip
Verified

8/10 Very good

I like the location
Dora, 3-night trip
Verified

10/10 Exceptional

Loved it, staff was amazing
Violet, 11-night trip
Verified

10/10 Exceptional

Location was great. Walkable to transit, shopping and dining. Rooms are small but well maintained and comfortable beds.
Laura, 5-night trip
Verified

10/10 Exceptional

Great hotel, great staff and the rooms were clean, nicely laid out. We had the buffet breakfast which had great assortment. Loved this hotel and the lounge offerings. The Cerulean certainly made our trip memorable !
Lansha, 2-night trip
Verified

10/10 Exceptional

Great hotel in the heart of Shibuya and close to the station which is super convenient to move around the city. Everyone at the hotel is very friendly and welcoming.
Humberto, 3-night trip