Located near Nordstan Shopping Center, Sure Hotel by Best Western Center offers a welcoming atmosphere with breakfast buffet, a sunny terrace, and convenient dry cleaning services. With free in-room WiFi and helpful staff that have impressed previous guests, you can unwind in the lobby with newspapers or grab a quick bite from the snack bar.
Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
Gothenburg Central Station - 16 min walk
Stenpiren Tram Stop - 4 min walk
Järntorget Tram Stop - 7 min walk
Domkyrkan Tram Stop - 8 min walk
Restaurants
Roof Top Bar Draken - 4 min walk
Biljardpalatset - 5 min walk
Pizzeria Barolo - 1 min walk
Nonna - 4 min walk
Schnitzel Platz - 4 min walk
About this property
Sure Hotel by Best Western Center
At Sure Hotel by Best Western Center, you'll be within a 10-minute drive of Nya Ullevi Stadium and Liseberg Amusement Park. Free perks include buffet breakfast daily and WiFi. A snack bar/deli and a terrace are other highlights. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: Stenpiren Tram Stop is 4 minutes and Järntorget Tram Stop is 7 minutes.
At a glance
DONE
Hotel size
55 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (SEK 350 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Offsite parking within 164 ft (SEK 350 per day)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Terrace
Television in common areas
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Pay movies
Home comfort
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SEK 250 per pet, per stay
Parking
Uncovered self parking costs SEK 350 per day with in/out privileges
Parking is available nearby and costs SEK 350 per day (164 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Also known as
Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg
Frequently asked questions
Are pets allowed at Sure Hotel by Best Western Center?
Yes, pets are welcome. There's a charge of SEK 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sure Hotel by Best Western Center?
Yes. Self parking costs SEK 350 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Sure Hotel by Best Western Center?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Sure Hotel by Best Western Center?
No, this hotel doesn't have a casino, but Casino Cosmopol Gothenburg (7-min walk) is nearby.
What's the area around Sure Hotel by Best Western Center like?
Sure Hotel by Best Western Center is located on the waterfront in Gothenburg City Center, a short 4-minute walk from Stenpiren Tram Stop and 2 minutes' walk from Kungsgatan.
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Reviews
Sure Hotel by Best Western Center Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
8.2
Location
8.4
Staff & service
7.0
Property conditions & facilities
Popular mentions
Room
Breakfast
Service staff
Location
Port
Reviews
Verified
10/10 Exceptional
Apr 13, 2026
Pleasant hotel in a convenient location with lovely staff. The rooms were basic, but cleane and comfortable, and good value for the price paid.
Marcus
Marcus, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Great service, very clean and comfortable rooms, fantastic breakfast
David
David, 2-night trip
Verified
8/10 Very good
Feb 5, 2026
Nice hotell, quiet and close to everything. Good room, good breakfast and good price. Highly recommended.
One comment: ennoying background music; must be horrible for the staff to hear that all day.
dirk
dirk, 3-night trip
Verified
8/10 Very good
Mar 19, 2026
Hotel was located at downtown Gotenberg, the entrance is small and I walked passed it. Breakfast is great juice, coffee, smoothie, scrambled egg, bacon & beans. Choice of bread, cold cuts, veggie etc. Walk one km you can catch the airport bus. Will stay again if I am in town. Rooms are small but adequate for one person.
Anderson
Anderson, 1-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Very good breakfast and location
Verified traveler
1-night trip
Verified
6/10 Good
Dec 3, 2025
Great room
Robert
Robert, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us
TRACEY
TRACEY, 7-night trip
Verified
8/10 Very good
Nov 4, 2025
Staff were extremely lovely and helpful. The breakfast was good and the availability of a variety of coffees and teas all day was a very welcome surprise. The rooms however are dated and the breakfast tables are mainly set up for couples, not families.
Tamas
Tamas, 2-night trip
Verified
6/10 Good
Jul 29, 2025
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Julie
Julie, 3-night trip
Verified
6/10 Good
Aug 26, 2025
Small and old room. Good breakfast for the price.
?
?, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2024
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Robert
Robert, 6-night trip
Verified
10/10 Exceptional
May 30, 2025
2 nights as a couple
Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it!
Lisa
Lisa, 2-night trip
Verified
8/10 Very good
Apr 9, 2026
Very central location. Close to shops, supermarkets and public transport. Staff were very friendly, accommodative and informative. Our room was very clean and spacious but there were no coffee-making facilities. WiFi was no problem. The beds were comfortable but the sofa bed wasn't. The breakfast was not as expected. It had a limited selection of bread and pastries but a massive selection of cheese and vegetables. Scrambled eggs were undercooked, the toaster could only fit two slices of bread at the same time so there was a queue, the seating area was very small, conserves were bland and the boiled eggs were fridge-cold hence they weren't fresh and might have been boiled many days in advance for staff's convenience. Also, the times were too early. The breakfast was between 06.30-09.30 on weekdays and between 07.00-10.30 on weekends. Overall it was a good stay but the breakfast was a letdown.
Maria-Aikaterini
Maria-Aikaterini, 7-night trip
Verified
8/10 Very good
Jun 24, 2025
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a
Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
tony
tony, 7-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Good budget hotel
This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work
Colleen
Colleen, 2-night trip
Verified
6/10 Good
Jul 22, 2025
Very convenient, good breakfast and staff friendly.
Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.
Phillip
Phillip, 9-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Nice and cheap. Good breakfast. Simple and fine.
Arne
Arne, 3-night trip
Verified
4/10 Fair
Jun 17, 2025
We stayed for one night and we didn’t like it. The room looks very old and the shower was moldy. The bed was in fact comfortable.
Maja
Maja, 1-night trip
Verified
10/10 Exceptional
Aug 30, 2024
Amazing stay in Göteborg. Close to public transport, clean big room and an elevator. Free breakfast and coffee/juices, you could also make waffles the whole day for free. Will definitely be back!
Malene
Malene, 2-night trip
Verified
8/10 Very good
Sep 5, 2024
Good value, great service looks a little dated
Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.
Calvin
Calvin, 3-night trip
Verified
6/10 Good
Jan 7, 2025
5 star service in 3 star hotel
A great stay, service from thec4 girls i met was outstanding, so friendly and helpful.
Free coffee, waffles and biscuits all day.
20 min walk from main station.
2 mins from Stenpirren trams 1 and 11.
Room was small, no safe and no fridge, very good showrr.
Breakfsst 3 hot choices and plenty cold buffet available.
A 10 min walk to the shops, close to ferry terminal and old town
Once again the service was excellent and I'd recommend it
Michael
Michael, 2-night trip
Verified
8/10 Very good
Jun 30, 2024
Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.
Bin
Bin, 2-night trip
Verified
8/10 Very good
Oct 8, 2024
Pros: comfy bed, lovely staff, great location, good breakfast selection.
Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.
Emma
Emma, 2-night trip
Verified
6/10 Good
Aug 5, 2024
The hotel is located directly on the harbour and has very good connections by tram and direct bus stop. We booked this hotel because it belongs to the Best Western group, which is actually known for its very good quality. Unfortunately, that was not the case. The hotel is very poor for the price. The rooms are very small, totally outdated and run down. In the bathroom, the toilet seat always fell off when using the toilet. The breakfast room is very small and looked very rotten and dirty, especially the benches were very dirty. The radiators were rusted and hung crookedly on the wall. The breakfast was ok, but not outstanding either.