可以免费取消我在瓦塔尔图伦酒店的预订并获得全额退款吗？

是的，瓦塔尔图伦酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

瓦塔尔图伦酒店有游泳池吗？

是的，有室外游泳池。住客可以在 07:00 至 21:00 期间使用游泳池。

瓦塔尔图伦酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

瓦塔尔图伦酒店是否有停车场？

是的，自助和代客停车免费。

何时可在瓦塔尔图伦酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供无接触办理入住和无接触办理退房服务。

在瓦塔尔图伦酒店及其附近有什么游览观光项目？

瓦塔尔图伦酒店设有室外游泳池和花园。

瓦塔尔图伦酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

瓦塔尔图伦酒店周边区域环境如何？

从瓦塔尔图伦酒店仅需18 分钟步行可至美洲虎公园，12 分钟步行可至两水公园。

图卢姆瓦塔尔图伦酒店住宿优惠| Hotels.com 好订网

Q: 瓦塔尔图伦酒店是否有停车场？

是的，自助和代客停车免费。

Q: 在瓦塔尔图伦酒店及其附近有什么游览观光项目？

瓦塔尔图伦酒店设有室外游泳池和花园。

Q: 瓦塔尔图伦酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

6/10 好

2023 年 2 月 20 日

Malisimo, es un engaño lo de las habitaciones.

La foto principal del hotel se muestra con alberca y no existe. El registro lo tienes que hacer en el hotel Copal que es cerca de ahi, ya que no cuentan con recepcion. Fui por aniversario de bodas y me dieron una mini habitacion con dos camas individuales separadas. Vivi el peor momento y no pudieron resolverlo, todo super incomodo. Yo habia reservado la habitacion que aparece con cocina y sala de estar y lo que te dan es un anexo .

habitacion anexa a recamara principal. esta super pequeña

tiene una puerta que comunica con la habitacion principal

esta es la habitacion que anuncian en la pagina para que hagas la reserva

Carlos，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 12 月 22 日

Excelente estadía, lugar hermoso, volvería

Tuvimos una excelente estadía en Watal, estuvimos en un apartamento de una habitación, la cocina estaba equipada, el espacio muy amplio, la decoración muy linda, todo igual a la foto, teníamos una terraza con piscina privada y sillas al igual que el acceso a la piscina común. La atención de todos fue estupenda y nos ayudaron con todo lo que necesitamos, especialmente Jazmín fué muy atenta y amable, excelente que justo enfrente está un lugar de alquiler de motos y una estación de taxis al igual que el hotel Watal con 2 restaurante estupendos y rooftop. Justo al lado está un cenote rústico también muy lindo vale la pena ir a verlo.

maurice，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 11 月 16 日

-Todos son muy amables pero Ana y George se llevan las palmas, no dudes en acercarte si requieres algo. -Las habitaciones son muy cómodas al igual que todo el hotel. -No te pierdas de ir al restaurante Kokoro, el mejor en sushi.

Arath，2 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2022 年 11 月 9 日

Tres bon rapport qualité prix. Personnel tres a l'écoute. Très propre. Ambiance relaxante.

Expedia真实住客点评

4/10 尚可

2022 年 10 月 11 日

There is no fresh water at this hotel, all the water coming out of the taps, sink, and shower is salt water which destroys your skin This hotel did not have complimentary water and charged 150 pesos per 500ML bottle. Absolutely terrible considering there is no fresh water coming out of any of the taps. There were also an insane amount of mosquitos and other bugs inside the unit. On a positive note, the furniture and aesthetic of the room were very nice.

Waqar，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2022 年 9 月 3 日

The hotel was beautiful. The staff was professional and friendly. I’d highly recommend staying there.

Tammy Lee Carroll，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2022 年 8 月 30 日

An amazing stay

The stay was amazing top to bottom. From the clean spacious room to the view over looking the pool. There’s a cleaning lady that comes in every morning to keep everything clean. The receptionist was super nice and called a cab for us everytime we went out. Would highly recommend this place as it’s in the perfect area if you want to travel to the beach or go to the city

Mohammad，5 晚行程

Hotels.com真实住客点评

8/10 很好

2022 年 8 月 17 日

Aye Lwin，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 8 月 17 日

Mariano，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 8 月 5 日

Great experience

Our room was 303(-A). We had our own swimming pool at the top, the place is clean and large. To us, the location was fine, our tours picked us right at the hotel_when it was “Mexico Kan Tours” or at a supermarket called “Super Aki”, when “Sat Mexico tours” took care of it. It’s only 10min away from Watal, by car (200 pesos with a taxi). Watal is connected to another hotel, “Copal Tulum”, they face each other. This is where the two main restaurants are. Japanese at the top or European/ Mexican in the bottom. The food is really delicious.

Hitiata，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2022 年 7 月 19 日

Wonderful place and atmosphere.

Gry，4 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2022 年 7 月 9 日

Gloria，3 晚行程

Expedia真实住客点评

10/10 绝佳

2022 年 7 月 8 日

Denisse E，3 晚行程

Hotels.com真实住客点评

8/10 很好

2022 年 6 月 21 日

Our stay was good we stayed for 3 nights. We found it odd that the toilet would not flush at times and then randomly would start working but we stayed in an apartment and it was great. The apartment was very spacious and provided mostly everything.

Victoria，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2022 年 5 月 23 日

I really liked this property definitely staying here again for my next stay in Tulum.

Leiy’a，4 晚结伴旅行

Expedia真实住客点评

8/10 很好

2022 年 5 月 7 日

Watal Hotel Tulum

I stayed at the Watal hotel for 3 days on a solo trip. I had an apartment room with kitchen and dining area on the first floor with a patio that includes a private pool and full access to the main pool. All rooms are very spacious & they have security at the front of the hotel mostly 24/7 that has a key code to enter. I loved my apartment room & having full access to the sister hotel Copal amenities. I loved the layout of the whole apartment especially the bedroom. Front desk is mainly there and you can access them by going there or through WhatsApp. I had a few issues such as … since it’s in the jungle it gets very hot & humid if you don’t have the fan and/or ac on at all times. The shower pressure for hot is very weak but it’s get hot. The bathroom didn’t have a bright light on top of the mirror so it’s hard to take pictures in there. There was also a raw sewage smell coming from the toilet on my last two days that was very strong. The shower floor didn’t look that clean/new to me so, I wore flip flops when showering. The private pool only has one temperature which is cold and the patio chairs were dirty. The Wi-Fi is very slow on iPhones but good for the most part when using tv to watch Netflix, YouTube etc. It was hard sometimes to ask questions/information due to majority of the hotel speaks only Spanish & the one person that does speak English he would mostly redirect me to the sister company Copal hotel for further assistance. My stay was good for the most part.

3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 4 月 9 日

Excelente servicio , felicidades

JOSE LUIS，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2022 年 4 月 5 日

Amazing hotel, excellent friendly staff

I stayed here for 3 nights and from start to finish had a lovely stay. The staff were very friendly and helpful, (especially Ismael and Andres). The room was clean, there was an issue with the toilet but they fixed it immediately. We also got use of the hotel opposite (Copal) which had a lovely pool area and excellent restaurant which served a great breakfast, lunch and dinner. The location is in a good spot in the town, having a rental car is useful in Tulum in general. Overall I can’t fault anything about this hotel and would love to return. Massive thank you to the staff for making our stay so amazing

5 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2022 年 3 月 14 日

DO NOT GO TO THIS HOTEL This was the absolute worst hotel I have ever stayed at!! I travel lots. The room I had was an adjoining and the door was paper thin. I asked hospitality TWICE to mention it to their guests AFTER I banged in the door because of their excess noise. Once at 2am. Woke me up!! My room wasn’t cleaned for a few days. I asked hospitality about this and again nothing. Four times I reached out and each time I got an automated msg telling me their operating hours. Never once did they address any of the issues. Then I went to the front desk. They had me leave my keys so the room could be cleaned. I went out. Came back. Again no cleaning. I had no clean towels left and no toilet paper. Terrible. They didn’t even offer a cup of coffee. I know it was a boutique hotel but come on!!! I was totally ignored. Then went to Expedia with it and they were also ignored. DO NOT EVER BOOK A HOTEL THAT SAYS NON REFUNDABLE!!! How can you give poor service AND not refund honest ppl?? I left three days early and never got a red cent. I’m out $330!! Expedia gave me a $100 coupon (with lots of restrictions) This my friends is greed in the best form. Shame on Expedia for dealing with such a poor hotel. PLEASE BE WARE!!!!

ROSE，6 晚行程

Expedia真实住客点评

8/10 很好

2022 年 3 月 12 日

Modernes Hotel nähe Tulum

Modernes Hotel in der nähe von Tulum in dem neu gebauten Hotel District, zum Tulum Centro 10 min mit Taxi. Das Hotel ist gut eingerichtet, sauber, das Personal sehr freundlich. Leider fehlt die persönliche Note. Einige Armaturen & Geräte sind jetzt schon defekt oder schlecht gebaut ( Steckdosen kommen aus der Wand, Wasserhahn und Co). Parkplätze sind überall im das Hotel kostenlos. Wie alle Hotels wird auch auch hier mit Sicherheitsdienst bewacht. 24 H Rezeption. Beim nächsten Tulum Besuch würden wir ein anderes Hotel wählen. Hier sollen eigentlich nur die besser Esser Kunden & Instagramer People einchecken..

Karin，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 3 月 8 日

Had an amazing stay at Watal. Wasn’t sure what to expect at first, but we ended up loving it.

Cathryn，6 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2022 年 3 月 3 日

Hakan，9 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 2 月 24 日

Mallory，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 2 月 14 日

Nathanael，2 晚行程

Hotels.com真实住客点评

6/10 好

2022 年 2 月 11 日

The property is close to an unsafe area. This should be mentioned online that a taxi is recommended from the bus terminal. Check in was late. The bikes provided for an overpriced cost were death traps- my brakes didn’t work. I asked for refund, which they couldn’t help with. Construction noise until midnight

Stephanie，2 晚浪漫旅行

Expedia真实住客点评

瓦塔尔图伦酒店

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常见问题

可以免费取消我在瓦塔尔图伦酒店的预订并获得全额退款吗？

瓦塔尔图伦酒店有游泳池吗？

瓦塔尔图伦酒店是否允许携带宠物入住？

瓦塔尔图伦酒店是否有停车场？

瓦塔尔图伦酒店提供机场接驳班车吗？

何时可在瓦塔尔图伦酒店办理入住和退房？

在瓦塔尔图伦酒店及其附近有什么游览观光项目？

瓦塔尔图伦酒店店内或附近是否有餐厅？