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Cleopatra Palace Hotel

4.0 star property
Beachfront resort with outdoor pool, near Playa de las Américas

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Photo gallery for Cleopatra Palace Hotel

Enjoy a serene beach experience with ocean views, palm trees, and comfortable lounge chairs.
Relax in a stylish room with a sofa near a sliding door leading to a palm tree view, a small table, and a flat-screen TV.
Enjoy a tranquil dining experience with a scenic ocean view from this resort's outdoor seating area.
Relax in a stylish room with a large bed, wooden nightstand, and a beautiful view of palm trees.
Relax by the rectangular pool surrounded by lounge chairs and lush greenery.
Find your perfect blend of relaxation and adventure at Cleopatra Palace Hotel, near Siam Park. Take a refreshing dip in the outdoor pool or unwind with fitness classes, Pilates, and cycling. With shopping on site, a playground for kids, and helpful staff nearby guests have given top marks to this resort’s convenient location.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Children's pool
  • Hot tub
  • Beach bar
  • Pool bar
  • 24-hour room service
  • Spa services
  • Conference center
  • Business center

Feel at home (6)

  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,382
CNY1,479 total
includes taxes & fees
Aug 27 - Aug 28

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room (2 Adults)

Enjoy the serene views of the surrounding landscape from this balcony with a table and chairs.

Standard Room (2 Adults)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Relax in this stylish room with a comfortable bed, desk, and TV, plus a dining area with a table and chairs.

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Relax in a spacious room with a large bed, wooden bench, and a dresser, offering a view of the city from the sliding glass door.

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Relax in this stylish room with a comfortable bed, desk, and TV, plus a dining area with a table and chairs.

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

Relax in a stylish room with a large bed, desk, and flat-screen TV.

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Enjoy the serene views of the surrounding landscape from this balcony with a table and chairs.

Standard Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool

Relax in a spacious room with a large bed, wooden bench, and a dresser, offering a view of the city from the sliding glass door.

Superior Double Room, Private Pool

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Doble)

Relax in a stylish room with a large bed, desk, and flat-screen TV.

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

Relax in this stylish room with a comfortable bed, desk, and TV, plus a dining area with a table and chairs.

Standard Room, Pool View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

Relax in this stylish room with a comfortable bed, desk, and TV, plus a dining area with a table and chairs.

Standard Room, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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8.2 out of 10, Very Good, 1,002 reviews
The price is CNY2,079
CNY2,224 total
includes taxes & fees
Aug 24 - Aug 25
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About the neighborhood

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

What's nearby

  • Las Vistas Beach - 7 min walk - 0.6 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 17 min walk - 1.5 km
  • Veronicas Strip - 17 min walk - 1.5 km
  • Siam Park - 4 min drive - 1.9 km

Getting around

  • Tenerife South Airport (TFS) - 20 min drive
  • La Gomera (GMZ) - 113 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬1 min walk

About this property

Cleopatra Palace Hotel

When you stay at Cleopatra Palace Hotel, you'll be in a great location, within just a 10-minute walk of Las Vistas Beach and Playa de las Américas. Guests can indulge in massages, and Buffet Cleopatra serves breakfast. Other highlights include 2 bars/lounges, an outdoor pool, and a beach bar. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, German, Italian, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 431 units
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle (available on request)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Pool table
  • Golf lessons nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1996
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • An outdoor pool
  • Spa services
  • Hot tub
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Buffet Cleopatra - This buffet restaurant serves breakfast only.
Pool Bar - Onsite bar. Open daily.
Bar Hall - Onsite piano bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H-38-4-0000346

Also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona
HELP_OUTLINE

Frequently asked questions

Does Cleopatra Palace Hotel offer free cancellation for a full refund?

Yes, Cleopatra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cleopatra Palace Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Cleopatra Palace Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cleopatra Palace Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Cleopatra Palace Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Cleopatra Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Cleopatra Palace Hotel and nearby?

Practice your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Cleopatra Palace Hotel also has 2 bars and spa services.

Are there restaurants at or near Cleopatra Palace Hotel?

Yes, there's an onsite restaurant, Buffet Cleopatra.

Does Cleopatra Palace Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Cleopatra Palace Hotel like?

Cleopatra Palace Hotel is a short 6-minute walk from Las Vistas Beach and 10 minutes' walk from Playa de las Américas. Travelers love the resort's prime location.

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Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Beach
Restaurant
Balcony
Cleanliness
Store
Food

What guests liked

  • Breakfast was excellent with a great selection of food and a pianist providing a lovely atmosphere. (28 reviews)
  • The property's beach location is perfect with direct access to the clean, sandy beach and stunning views. (17 reviews)
  • The pool area was spacious, well-maintained, and provided a good choice of food and drink options. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excelente
Carlos, 7-night trip

10/10 Excellent

Everything what I expected was there including live music and singing...
Kamani, 5-night trip

8/10 Good

Everything about the hotel was great.
THOMAS PURDUE, 6-night trip

8/10 Good

Great hotel, area is nice, the Piano at breakfast is annoying, but otherwise great
Dan, 3-night trip

8/10 Good

.
Alexander, 6-night trip

10/10 Excellent

The Cleopatra Palace is just a really nice hotel! Very well located on a stretch of golden sandy beach. Many rooms at the front of the hotel have a sea view balcony offering that refreshing sea breeze when you are sitting out enjoying the relaxing sound of the waves rolling in! Staff very friendly and helpful…
Grant McEwan Gilston, 7-night trip

10/10 Excellent

Good room and breakfast

Stayed for 6 nights. Used hotel several times before and always enjoyed our stay.
stephen, 6-night trip

10/10 Excellent

Friendly staff, equipment little bit older but well maintained.
Tomáš, 1-night trip

10/10 Excellent

We had a lovely stay at Cleopatra Palace. Wonderful breakfast with pianomusic. And the beach so close - couldn’t be better!
Caisa, 7-night trip

10/10 Excellent

Great Location

Nice hotel, all staff really friendly, great location near to beach.
5-night trip

10/10 Excellent

Will definitely book here again when coming to Tenerife.
Xxandr, 5-night trip

10/10 Excellent

What a class hotel and excellent location really can’t praise it enough special mention to Julia at reception who was an absolute diamond and very helpful during our stay
julian, 3-night trip

10/10 Excellent

Stunning Hotel

The hotel is superb throughout, immaculately clean. Certain areas are a bit dated but the hotel is stunning through out especially the main dining areas. Location excellent, staff are brilliance and you are well looked after.
Barry, 10-night trip

10/10 Excellent

Very good, rooms are s bit dated and could do with an upgrade
Paul, 3-night trip

10/10 Excellent

Beautiful hotel we stayed over Christmas and was wonderful can not fault this hotel. We can not wait to come back after they have done the refurbishment :)
Kirsty, 7-night trip

10/10 Excellent

.
Sonia, 4-night trip

10/10 Excellent

Cleopatra hotels

Very clean hotel, staff are friendly and helpful. I will definitely come back to this hotel and recommend it to friends and family
Kemi, 2-night trip

10/10 Excellent

Being greeted with a glass of Champagne was a very good start. Inside, the hotel looked like a Hollywood set, as was the pool area - a space fit for Cleopatra herself. The breakfast had excellent choices and open for a good time. No in-house restaurant for dinner at this time, which was disappointing, but the main street was 2 minutes away and full of eating places. The beach was outside the front door as was the promenade, which went around the whole bay area. An excellent place to holiday.
Jonathan, 4-night trip

10/10 Excellent

Great location

Perfect location just a walking distances from the beach and the main shopping street. Clean and comfortable rooms. Breakfast with various options to choose from. Loved our stay there and would recommend it
Bjarklind Thor, 5-night trip

10/10 Excellent

Great place! Cant wait to see renovations being done tho!
DOMINIC, 3-night trip

10/10 Excellent

Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Gail Janet, 10-night trip

10/10 Excellent

I had an amazing stay and I will definitely return for my next holiday. The staff is very friendly, and the service is excellent. The location is right in the middle of everything, as well as being ocean front. I enjoyed every minute of my time there.
Scott, 3-night trip

10/10 Excellent

I had an amazing experience at Cleopatra Palace Hotel The staff were welcoming and attentive, the rooms were clean and comfortable, and the amenities exceeded my expectations—especially new year program , the pool, breakfast and location. I highly recommend this hotel and will definitely return on my next visit to Tenerife . Thank you for a great stay!
Mojgan, 6-night trip

10/10 Excellent

Everything first class will be back many thanks Keith Etheridge
keith, 5-night trip

10/10 Excellent

Nice
Thomas, 3-night trip