In the heart of Gaylord, Tru By Hilton Gaylord, MI offers a refreshing retreat. Enjoy an invigorating workout at the 24-hour gym or take a dip in the indoor pool. With high-speed WiFi and a snack bar/deli on site, this hotel has everything you need for a comfortable stay.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Connecting rooms available
Gym
Pet friendly
Non-smoking
Main amenities (12)
Weekly housekeeping
Indoor pool
24-hour fitness center
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Front-desk safe
Convenience store
Snack bar/deli
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Premium TV channels
Blackout drapes/curtains
Elevator
Limited housekeeping
The current price is CNY830
CNY830
CNY922 total
includes taxes & fees
Sep 4 - Sep 5
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
1 bedroom
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.88.8 out of 10
Excellent
47 reviews
(47 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible, Bathtub
Room, 2 Queen Beds, Accessible, Bathtub
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Sleeps 4
2 Queen Beds
View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Pellston, MI (PLN-Pellston Regional) - 49 min drive
Cherry Capital Airport (TVC) - 69 min drive
Restaurants
McDonald's - 9 min walk
Taco Bell - 4 min walk
Culver's - 12 min walk
Five Guys - 10 min walk
Panera Bread - 10 min walk
About this property
Tru By Hilton Gaylord, MI
Tru By Hilton Gaylord, MI is a great choice for a stay in Gaylord. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
92 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Ski runs nearby
Ice skating nearby
Working away
24-hour business center
Computer station
Coworking spaces
Services
24-hour front desk
Luggage storage
Facilities
Built in 2021
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Desk chair
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD
Frequently asked questions
Does Tru By Hilton Gaylord, MI offer free cancellation for a full refund?
Yes, Tru By Hilton Gaylord, MI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru By Hilton Gaylord, MI?
Yes, there's an indoor pool.
Are pets allowed at Tru By Hilton Gaylord, MI?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru By Hilton Gaylord, MI?
Yes, there's free self parking.
What are the check-in and check-out times at Tru By Hilton Gaylord, MI?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru By Hilton Gaylord, MI and nearby?
Have fun with nearby winter activities like ice skating, sledding, and snow tubing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
What's the area around Tru By Hilton Gaylord, MI like?
Tru By Hilton Gaylord, MI is located a short 15-minute walk from Otsego County Historical Museum.
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Tru By Hilton Gaylord, MI Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Lobby
Shower
Location
Amenities
Desk
Bathroom
What guests liked
Breakfast was consistently described as good, amazing, and delicious with a variety of options. (16 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 8, 2025
We liked the 12pm checkout
The room was clean and quiet
Christina
Christina, 1-night trip
10/10 Excellent
Jul 28, 2025
Check in lady was very helpful, she took the time to see if we could check in early, very helpful for us.
We enjoyed our stay issue we noticed was the back park lot was filled with bad potholes.
Iris
Iris, 1-night trip
6/10 Okay
Jul 30, 2025
Rooms were clean, although there was a weird smell in the hallways. The breakfast was a little disappointing as there was not a lot of options and pancake machine was not working. Loved the friendly staff!
Alejandra
Alejandra, 1-night trip
8/10 Good
Jul 17, 2025
The overall property was good, rooms were spacious. The disappointing factor was the breakfast, not very many options.
Tenile
Tenile, 1-night trip
10/10 Excellent
Jul 14, 2025
It was clean and the staff was friendly. I was able to log into my Netflix account and they had port to charge my devices. The breakfast was food too!
Dodie
Dodie, 2-night trip
10/10 Excellent
Jul 27, 2025
Right by the highway, easy to get in and out. Alot of dining options in the area.. Rooms, Bathroom, and Breakfast is nice. Only negative is the floors in the room needs to be clean. My socks quickly was covered in pet hairs hours checking in. Will come back whenever I travel up north though
Reju
Reju, 2-night trip
10/10 Excellent
Jul 7, 2025
Great location. We came from the UP and stopped in Gaylord for a couple nights. Heading to Interlochen for a couple of weeks. Our room was super clean and very comfortable.
In our travels we tend to stay at the Hilton (pet friendly) Haven't had a bad experience yet.
Pam
Pam, 2-night trip
10/10 Excellent
Jun 22, 2025
Comfortable, friendly, need work on breakfast choices.
Bruce
Bruce, 2-night trip
6/10 Okay
Aug 2, 2025
Third year we have stayed at the property. Room conditions have deteriorated. Bathroom was dirty. Tile grout was black with dirt. Shower pan was also filthy. AC unit also needed service, way too loud. It’s a beautiful property, but needs significant deep cleaning.
Bryan
Bryan, 1-night trip
10/10 Excellent
Mar 3, 2025
Good hotel.
Kenneth
10/10 Excellent
Feb 17, 2025
Clean rooms, great service, friendly staffs!
Verified traveler
3-night trip
10/10 Excellent
Mar 25, 2025
Loved it
Loved this hotel
Sherry
Sherry, 1-night trip
10/10 Excellent
Jan 2, 2025
We had an excellent stay!
romana
romana, 2-night trip
10/10 Excellent
Jun 8, 2025
Check in was slow but there seemed to be an issue with guests ahead of us. The staff member dinner best and everyone in line was patient. After the snafu was solved she got the next two guests checked in quickly then us checked in quickly as well. The only thing I didn’t like about this hotel is how loud their doors slam shut - otherwise, I give the hotel 5 stars. If we’re in the area I’d stay there again.
Ky
Ky, 1-night trip
10/10 Excellent
Mar 30, 2025
The sheets were so comfy.. the whole hotel is clean and comfortable!
Guy
Guy, 1-night trip
10/10 Excellent
Mar 29, 2025
Service was fantastic. Front desk was kind and informative. The property was very clean.
Erin
Erin, 1-night trip
10/10 Excellent
Mar 16, 2025
Easy access from highway
Michael
Michael, 2-night trip
8/10 Good
Dec 8, 2024
Nice stay
Kristen
Kristen, 2-night trip
10/10 Excellent
Feb 20, 2025
Close to ski venue
Michelle
Michelle, 1-night trip
8/10 Good
Dec 30, 2024
Clean, staff helpful. Good Pancakes for breakfast.
Carrie
Carrie, 1-night trip
10/10 Excellent
Dec 23, 2024
We loved the pool table in the lobby
Sarah
Sarah, 1-night trip
8/10 Good
Feb 8, 2025
The hotel was nice, but the room above us foot traffic was very loud. Good free breakfast.
John
John, 2-night trip
10/10 Excellent
Nov 15, 2024
Lobby and breakfast area very clean
Bill
Bill, 2-night trip
10/10 Excellent
Jan 8, 2025
Zander was excellent upon arrival! We love it here as a stay over during our trip! We will be back!
Amanda
Amanda, 1-night trip
10/10 Excellent
Feb 1, 2025
Excellent
One night stay in Gaylord. Everything was excellent. Would highly recommend to others.