Immerse yourself in the luxury of Eastern And Oriental Hotel, located close to Penang Times Square and Gurney Drive. Savor a meal at any of the 4 on-site restaurants or unwind with a hot stone massage at the spa. With 3 coffee shops/cafes, an outdoor pool, and free WiFi, previous guests rave about the helpful staff and delicious breakfast.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
4 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Fitness center
Pool bar
24-hour room service
3 coffee shops/cafes
In-room childcare
Business center
10 meeting rooms
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Television
Garden
Terrace
Daily housekeeping
The current price is CNY1,713
CNY1,713
CNY2,044 total
includes taxes & fees
Jun 3 - Jun 4
Why we love this property
Work and play perfection
Located in the city center on the waterfront, this hotel offers meeting rooms and a business center. Unwind with spa massages and 24-hour room service.
Food lover's paradise
Delectable adventures await at 4 restaurants and 3 cafes in this hotel. The bar adds evening flair, while couples savor intimate private dining options.
Wellness by the water
A full-service spa with couples treatment rooms offers hot stone, sports, and Thai massages. Guests can unwind in the garden or waterfront setting.
Eastern And Oriental Hotel puts you just a 5-minute drive from KOMTAR and Gurney Drive. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at one of the 4 restaurants. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
232 rooms
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free covered onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
3 coffee shops
Bar/lounge
Poolside bar
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
What to do
Hiking/biking trails nearby
Working away
Business center
10 meeting rooms
Conference space (7535 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1885
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Handrails in hallways
Handrails in stairways
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 88 for adults and MYR 60 for children
Airport shuttle service is offered for an extra charge of MYR 374.22 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MYR 413 per night
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Facilities, including fitness facilities, a sauna and a swimming pool, are accessible for an extra charge.
Pool access available from 7:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Property Registration Number 2057-T
Also known as
Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town
Frequently asked questions
Does Eastern And Oriental Hotel offer free cancellation for a full refund?
Yes, Eastern And Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eastern And Oriental Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Eastern And Oriental Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Eastern And Oriental Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Eastern And Oriental Hotel?
Yes, an airport shuttle is available. The charge is MYR 374.22 per vehicle one-way.
What are the check-in and check-out times at Eastern And Oriental Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Eastern And Oriental Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Eastern And Oriental Hotel also has a fitness center and a garden.
Are there restaurants at or near Eastern And Oriental Hotel?
Yes, there are 4 onsite restaurants.
What's the area around Eastern And Oriental Hotel like?
Eastern And Oriental Hotel is located on the waterfront in Downtown George Town, a short 18-minute walk from KOMTAR and 6 minutes' walk from Penang State Museum. Travelers say that the hotel is in a great location.
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Reviews
Eastern And Oriental Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.8
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, generous, and excellent with a wide variety of options. (54 reviews)
The pool is fantastic, beautiful, and great, with many reviewers describing it as a lovely place to relax. (20 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Food
Location
View
Restaurant
Ocean view
History
Water
Reviews
Verified
10/10 Exceptional
Apr 15, 2026
Wonderful room, very spacious, staff were all amazing. Breakfast excellent, so many options and we went to the evening buffet which was so good and excellent value
Tiffany
Tiffany, 3-night trip
Verified
10/10 Exceptional
Apr 17, 2026
Great hotel. Rooms are spacious, well appointed, great pool and amazing breakfast. What was lacking was the ability of the front desk staff to provide good restaurant suggestions. There should be a list that the hotel provides with suggestions. I would definitely recommend the Eastern and Oriental Hotel and would stay there again.
Roberta
Roberta, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
A beautiful hotel in a great location for visiting Penang. The seaview rooms are highly recommended.
Jacqueline
Jacqueline, 5-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Beautiful hotel…excellent, friendly service
Erica
Erica, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2026
This hotel is faultless. Clean , well equipped, great location, spacious rooms, excellent dining and great staff.
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Clean room very large and nice. Amazing breakfast and super friendly people
ION
ION, 5-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Staff very good
Food excellent
Very nice dining offers including free flow wine and drinks packages
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Incredibly clean room, staff excellent and breakfast buffet was amazing
Vincent
Vincent, 2-night trip
Verified
10/10 Exceptional
Apr 9, 2026
We have stayed at the E and O three times over the past 20 years. I love this hotel! Its old colonial flavour sits well with me. The new part is lovely too but this time we stayed in the Heritage wing which will always be my favourite. Our room 010 which had a separate lounge and twin bedded room, opened up to the grass area a few steps from that gorgeous pool. Staff was attentive and friendly. Food was amazing. This hotel is full of old world charm. Always will be highly recommended. Hope to keep returning as the years progress.
SUSAN
SUSAN, 3-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Great spacious room, sea view, stylish bar, only pool chairs very old and hang through, breakfast very good but otherwise restaurants very average
Franz
Franz, 5-night trip
Verified
10/10 Exceptional
Dec 27, 2025
An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to.
Irfan
Irfan, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2025
The whole hotel was just so lovely, from the large room to the amenities and the bar and restaurarestaurant srestaurarestaurant
Eng Chuan
Eng Chuan, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Breakfast was excellent, million dollar view from room and restaurant
BETTY
BETTY, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
An absolutely fantastic hotel. We stayed in the heritage wing and found the staff wonderful, the food delicious and the room kept clean and tidy. We will be returning to this gem.
Duncan
Duncan, 7-night trip
Verified
8/10 Very good
Dec 18, 2025
Upgrade room is very good, with its spectacular sea view
CHEUK FAI RAYMON
CHEUK FAI RAYMON, 2-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Clean room
Yook
Yook, 3-night trip
Verified
6/10 Good
Feb 3, 2026
Room okay with everything we needed, we felt breakfast was just okay too. In relation to the staff we found them rude and very matter of fact!! I wouldn't stay again
Craig
Craig, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2025
The hotel is beautiful and the room is spacious and well decorated. The staff is friendly and attentive. I also tried the spa facilities and the message was excellent.
Yuet Ping
Yuet Ping, 2-night trip
Verified
8/10 Very good
Jan 10, 2026
Great hotel, perfect situated just outside old town in Georgetown. Only backside is the very few sunbeds at the pool, annoying. Breakfast good, not fantastic. Rooms on the otherside es really great! And great service. Gym ok but quite small. On the Whole a good hotel that for sure can be recommended.
Caroline
Caroline, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Always love to stay in this hotel. The staff were very friendly, helpful and welcome your stay. Enjoyed the Breakfast buffet at Sarkies esp roti canai, char kyaw tiau, and the juices.
Norziha
Norziha, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2025
Beautiful old colonial hotel, great value for money for food and beverages and best location in central George Town
Gillian
Gillian, 1-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Beautiful hotel right on the waterfront and walkable to a lot of tourist attractions and restaurants, very friendly staff!
George
George, 4-night trip
Verified
10/10 Exceptional
Sep 12, 2024
Great place to just chill and relax...excellent breakfasts.
Ben
Ben, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
It’s an absolute beauty with a fantastic service and friendly staff.
Mansoor
Mansoor, 3-night trip
Verified
10/10 Exceptional
Mar 17, 2025
The sea view is very nice, with convenient location.