When we checked in the staff was friendly, but when we got to our room, there was a roach that was crawling on with a coffee machine is and then when we were departing, there was two more roaches that were in our room. We told the front desk agent and she said that she was sorry.
Joseph
Joseph,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Christian
Christian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Amani
Amani,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 18 日
Our room, 119, was right acroos from the hotel laundry.
You can hear the music from the lobby playing all night. One of the ceiling speakers is about 15 ft from room 119.
We loved the pool area and the aminities , specially the grills to cook you own food.
We definitely will consider staying there again.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 13 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
Joanne
Joanne,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 10 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
April
April,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Nothing
Julie
Julie,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 5 日
The hotel itself is okay and the room looks updated but I was still able to detect an old smell that I have experienced in the past with Holiday Inn. The bathroom is also very small. The plus for that particular hotel are the activities for kids. They had rock climbing, bungee jumping, and zip lining. They also played a movie by the pool which reminded me of how the pool areas are on Disney properties. Overall it was okay but I just hate an old smell in rooms and when the bathrooms are not updated.
Deanna
Deanna,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 2 日
Un desastre, no lo recomiendo
Antonio
Antonio,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 2 日
Ants everywhere in the bathroom.You better spend your money somewhere else😡
Mirette
Mirette,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
I didnt like the front desk nobody speak spanish the other staff speak both language. I like in the morning when I eat every day I was lady speak buenos dias y buen provecho. The manners say a lot about a person. Great job for housekeeping and the person was breakfast. Thank
Karla Urrutia
Karla Urrutia,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
Staff very friendly and helpful.
Megan
Megan,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Overall a great stay
Jorge
Jorge,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 19 日
The staff was very professional and nice they tried to address our concerns however they're not responsible for the conditions of the property. The hotel is in desperate need of upgrades..the carpets are beyond cleaning level they need to be replaced..room furniture had rips ..desk chair had either paint or drywall material stuck on..room had musty order..curtains had holes and stains desperately needs replacing..didn't feel the couch had been clean in year's layed towel on hit prior to sitting on it..would not recommend hotel
Paul
Paul,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
There was a lady from Puerto Rico as a host on the restaurant. Really nice lady.