You put your towels in a basket in the hall on the morning, but they don't give you back enough towels for both people in the room and they dont have any extra to give you. The caulking in the shower was molding or missing, you couldn't use the bathroom sonk because the faucet was hige and blocked the sink, the shower was almost inpossoble to use without virtually ripping and ounching the knob into the wall (it was so loose that you.literally pulled the wall and pushed into the wall to turn on and off). The air conditioner was dirty, but worked. Our first room had a dresser with a broken bottom, a missing bottom, and a knob pulled off. The cable didn't work, so they moved us to another room (smaller) that didnt even have a dresser.