The apartment itself is very good! Spacious, modern facilities, comfortable, clean, well located. Could walk to Hyde Park and Palace etc easily. But if you think it’s managed by some professional apartment company you are wrong. Check in was a mess. We got 3 different instructions from 3 different booking platforms. Hotels.com, Stayz and London apartments. It was so confusing we thought we were being scammed and double booked or charged! Finally we called someone to let us in after waiting over an hour. They supply only basics, like toilet paper. No rubbish bags, tissues or anything else. WiFi passwords didn’t work nor did door Codes. Had to constantly ask for assistance. When it came time to check out cleaner was knocking on door 15 minutes before our time wanting to come in and clean before we even left. Whole place is run on minimum service maximum profit. Would not recommend for single women as street full of dodgy men. Great place but poor service.