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Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with restaurant, connected to the convention center, near Miniatur Wunderland

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Photo gallery for Hotel Alster-Hof

Experience the blend of historical and modern architecture in this vibrant urban setting.
Relax in a spacious room with a comfortable seating area, large window, and bench.
Relax in a stylish room with a comfortable seating area, a neatly made bed, and a large window offering a view of the outdoors.
Stay active with our fully equipped fitness center featuring treadmills, stationary bikes, and elliptical machines.
Hotel Alster-Hof features a modern entrance with a glass facade and stone details.
Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Hair salon
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,199
CNY1,363 total
includes taxes & fees
Aug 10 - Aug 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Comfortable room with a wooden bed, desk, and television.

Single Room

8.8 out of 10
Excellent
(47 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Relax in a stylish room with a comfortable seating area, desk, and large window offering a view of the outside.

Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Relax in a spacious room with a large bed, bedside tables, and a comfortable chair.

Family Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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8.6 out of 10, Excellent, 927 reviews
The price is CNY896
CNY1,039 total
includes taxes & fees
Aug 10 - Aug 11
Hotel Baseler Hof
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About the neighborhood

Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Hamburg City Hall - 10 min walk - 0.9 km
  • Hamburg Messe and Congress - 16 min walk - 1.4 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Reeperbahn - 3 min drive - 2.1 km
  • Elbe Philharmonic Hall - 3 min drive - 2.3 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
  • Hamburg Central Station - 16 min walk
  • Stephansplatz U-Bahn - 1 min walk
  • Gaensemarkt U-Bahn - 5 min walk
  • Dammtor S-Bahn - 6 min walk

Restaurants

  • ‪Hofbräu Raucherstüberl Esplanade - ‬3 min walk
  • ‪L'Osteria - ‬3 min walk
  • ‪Jim Block - ‬4 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Green Papaya - ‬3 min walk

About this property

Hotel Alster-Hof

When you stay at Hotel Alster-Hof, you'll be just a 5-minute drive from Hamburg Messe and Congress and Hamburg City Hall. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, St. Pauli Piers and Reeperbahn are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Stephansplatz U-Bahn is steps away and Gaensemarkt U-Bahn is 5 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Sauna
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The property will be renovating from March 17 2025 to November 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Does Hotel Alster-Hof offer free cancellation for a full refund?

Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alster-Hof?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Alster-Hof?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Alster-Hof?

No, this hotel doesn't have a casino, but Casino Reeperbahn (4-min drive) is nearby.

What is there to do at Hotel Alster-Hof and nearby?

Have fun with nearby activities like cycling and sailing. Enjoy amenities like a sauna and a fitness center.

Are there restaurants at or near Hotel Alster-Hof?

Yes, there's an onsite restaurant.

What's the area around Hotel Alster-Hof like?

Hotel Alster-Hof is in Hamburg City Center, a short 1-minute walk from Stephansplatz U-Bahn and 13 minutes' walk from Hamburg City Hall.

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Hotel Alster-Hof Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Breakfast
Room
Service staff
Location
Bed
Family friendly
Parking
Walking

What guests liked

  • Breakfast was consistently described as good, lovely, excellent, and delicious with a variety of choices. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great place to stay near everything.
Mona, 2-night trip

8/10 Good

Nice hotel
Alfredo, 1-night trip

10/10 Excellent

It located near the station and the opera house. It is very convenient.
Masaki, 1-night trip

10/10 Excellent

What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Joe, 1-night trip

8/10 Good

The location was perfect for touring or finding a quiet lovely spot to rest in.
Arthur, 1-night trip

10/10 Excellent

The facility looks old but has been renovated and the rooms are very clean. Breakfast is good and location is great.
KIYOSHI, 1-night trip

10/10 Excellent

Excellent value
Keith, 2-night trip

10/10 Excellent

Z
Peder, 2-night trip

10/10 Excellent

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Sharon, 2-night trip

8/10 Good

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Marcel, 1-night trip

10/10 Excellent

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stephen, 1-night trip

6/10 Okay

The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
gloria, 1-night trip

8/10 Good

Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.
Astrid, 3-night trip

10/10 Excellent

Great value

A delightful family-run hotel just 50 or so yards from the Stephanplatz Ubahn station. Comfortable and compact rooms (a little too compact perhaps) and an excellent breakfast. The desk staff are charming and helpful (except for one grumpy young man during the day) and the hotel is remarkable value for money. Congratulations.
Terence, 2-night trip

10/10 Excellent

I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!
Richard, 1-night trip

8/10 Good

War schon öfter hier. Finde ich für den Preis super.
Gabriele, 1-night trip

8/10 Good

Gute Zentrake Lage! Hotel mit alter Tradition, wird gerade umfassend renoviert. Zimmer sind aktuell zweckgemäss und sauber. Frühstück ist sehr gut, das Personal stets hilfsbereit.
Juergen, 4-night trip

8/10 Good

Etwas zu hellhörig sonst super
Moritz, 1-night trip

10/10 Excellent

Sehr hilfsbereites und freundliches Personal
Stefan, 1-night trip

8/10 Good

Saubere Unterkunft, tolle Lage.
Kathrin, 1-night trip

8/10 Good

Gute Lage. Mit öffentlichen Verkehrsmitteln gut zu erreichen. Personal hilfsbereit und freundlich. Einrichtung zum Teil in die Jahre gekommen.
Gerhard, 2-night trip

4/10 Poor

Leider nicht gut
Vanessa, 1-night trip

8/10 Good

Frau Hocker war sehr professionell!
Frank, 1-night trip

10/10 Excellent

Die Lage für Aufenthalte im Stadtzentrum ist ideal, der Service ist überdurchschnittlich.
Axel, 3-night trip

8/10 Good

Hatte ein renoviertes Einzelzimmer straßenseitig. Das Zimmer war sehr schön, da gibt es nichts zu bemängeln. Einzig die Lage direkt neben den Lift war nicht optimal, wegen dem Lärm der anderen Gäste. Das Frühstück ist OK, die Auswahl sehr begrenzt, deshalb ein Stern Abzug. Das Personal ist aber überall sehr freundlich.
Sabine, 1-night trip