I had to make a last minute switch in my accommodations (literally within a 30min. window of time). And they were able to accommodate me. Service upon check in to check out was wonderful. They understood I was not there for vacation and accommodated my needs as such.
Property staff was extremely helpful from the concierge, to parking attendant, to food delivery. Everyone was extremely friendly and made me feel welcomed.
Brooke
Brooke,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
SAIF ALI SAIF ATEEQ
SAIF ALI SAIF ATEEQ,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Amy
Amy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Dayrelis
Dayrelis,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Excellent experience
It was such a fun place to stay. It had the atrium, which was really cool. The room was nice and service was great. We had an issue with the TV in our room, and maintenance came right up to fix it after we called. I would for sure stay here again.
mindy
mindy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
Our stay
I stayed at this hotel before and had a great time but unfortunately this time around was not the same. Blood on my pillow and when I check in body wash was completely empty. It was not at all what I expected. We made the best of it
Lushanda
Lushanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Every time I’m speechless, best place ever
Mike
Mike,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Aileis
Aileis,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Christine
Christine,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
NAISEL
NAISEL,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
It was overall an excellent stay.
As a family with kids the place is amazing. We stayed for 5 nights.
One of the thing that needs improvement is the instant coffee in the room. That’s just a
lot of plastic packaging. Our room has a very old iron. All the numbers were faded. As careful as I did, I still burnt my beautiful silk dress. They replaced the iron though.
Emerald
Emerald,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Carlos
Carlos,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
John
John,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Gaylord palms not like it use to be.
Pool side it’s like they needed more help. Valet didn’t have any urgency. You pay this much to stay here and pay extra $50 for valet, you should be able to call down and have them get your car. Twice was sent to voice message saying we are to busy, just bring ticket to valet and we will get your vehicle. We do exactly as said and they have valet people standing around in circle chatting among themselves and cars piling up. No urgency no organization to who’s doing what. Side of these 2 things, it is a beautiful place to go, just was disappointed in the first people we see and the last people we see. Also the care at pool side.