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Gaylord Palms Resort & Convention Center

Property class: 4
Family-friendly hotel with water park, near Old Town

Choose dates to view prices

Nestled near Celebration Golf Club, Gaylord Palms Resort & Convention Center offers an upscale retreat with free water park access and a poolside bar. Unwind at the spa, indulge in Mediterranean cuisine at one of 6 restaurants, or explore shopping on site; guests rave about family-friendly amenities like the playground and children's pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 2 hot tubs
  • Water park
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY1,906
CNY2,534 total
includes taxes & fees
May 6 - May 7

Why we love this property

Poolside splash zone
The pool area boasts 3 outdoor pools, a children's pool, and a water park with a waterslide. Guests can relax in hot tubs or poolside cabanas with drinks.
Revitalizing spa getaway
A full-service spa offers daily treatments from facials to massages. The rooftop garden, sauna, and hot tubs complete this hotel's wellness experience.
Culinary paradise
The hotel boasts 6 restaurants and 2 cafes for gourmet adventures. Two bars, private dining, and in-room champagne add flair. Vegan options abound.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 2 Queen, Florida view, Emerald Bay

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 1 King, Florida view

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(49 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Main Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Atrium view, Balcony

Exterior

Guest room, 2 Queen, Atrium view, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony

9.4 out of 10
Exceptional
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Florida view, Emerald Bay

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.0 out of 10
Good
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view

9.4 out of 10
Exceptional
(82 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.0 out of 10
Wonderful
(14 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746

What's nearby

  • Old Town - 2 min drive - 2.7 km
  • Wizardz Magic Theater - 2 min drive - 3.1 km
  • Fun Spot America - 2 min drive - 2.7 km
  • Disney Springs™ - 3 min drive - 3.8 km
  • Universal Studios Florida - 17 min drive - 20.3 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive
  • Kissimmee Station - 19 min drive
  • Brightline Orlando Station - 21 min drive
  • Orlando Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Green Room - ‬3 min walk
  • ‪Los Cuates Food Truck - ‬20 min walk

About this property

Gaylord Palms Resort & Convention Center

When you stay at Gaylord Palms Resort & Convention Center, you'll be within a 10-minute drive of Celebration Golf Club and Old Town. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Old Hickory Steakhouse, one of 6 restaurants, serves dinner. Other highlights include 3 outdoor pools, a water park, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 1718 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 4 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Wired internet access in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (USD 40 per night)
    • Onsite valet parking (USD 55 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Children's menu
  • Pool gate
  • Bodyboard on site

What to do

  • Yoga classes
  • Surfing/body boarding
  • Bodyboard on site
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (406660 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Bodyboard on site
  • Romance packages

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Smooth flooring in room

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Old Hickory Steakhouse - This steakhouse serves dinner only.
MOOR - This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 51.53 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Pool access
    • Shuttle service
    • WiFi access (may be limited)

Optional extras

  • Wired internet access is available in guestrooms for USD 14.99 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 35 for adults and USD 17 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Parking

  • Self parking costs USD 40 per night
  • Valet parking costs USD 55 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

Does Gaylord Palms Resort & Convention Center offer free cancellation for a full refund?

Yes, Gaylord Palms Resort & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gaylord Palms Resort & Convention Center?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Gaylord Palms Resort & Convention Center?

Sorry, pets aren't allowed.

Is parking offered on site at Gaylord Palms Resort & Convention Center?

Yes. Self parking costs USD 40 per night. Valet parking costs USD 55 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Gaylord Palms Resort & Convention Center?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Gaylord Palms Resort & Convention Center?

Check-in start time: 4 PM; Check-in end time: 4 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Gaylord Palms Resort & Convention Center and nearby?

Have fun during the warmer months with activities such as surfing. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Gaylord Palms Resort & Convention Center also has 3 outdoor pools, 2 bars, and a sauna, as well as a steam room, an arcade, and a picnic area.

Are there restaurants at or near Gaylord Palms Resort & Convention Center?

Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine.

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Reviews

Gaylord Palms Resort & Convention Center Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was clean, kid-friendly, and offered a variety of fun activities for all ages. (43 reviews)
  • The breakfast buffet was fresh, excellent, and offered a good selection. (6 reviews)
  • The property offers a variety of excellent dining options with great food, friendly staff, and a festive atmosphere. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Children
Family friendly
Food
Water park
Amenities
Restaurant
Recreation
Parking

Reviews

Verified

10/10 Exceptional

Clean, amazing staff, great drinks, and enjoyed dinner onsite.
Briana, 1-night trip
Verified

10/10 Exceptional

Room was very clean and hotel smelled so good. Staff was very friendly and helpful.
Donna, 3-night trip
Verified

10/10 Exceptional

Clean room, nice staff, restaurant our waiter Ron was very nice
Joseph, 2-night trip
Verified

10/10 Exceptional

Great hotel all around
Jerald, 1-night trip
Verified

10/10 Exceptional

Great stay, but wish there was a nice walking trail outside. It was a beautiful morning for a walk, and did not want to get in the car to find a walking trail. Otherwise, loved our stay.
Brett, 1-night trip
Verified

8/10 Very good

The hotel was very clean, beautiful, and had a great atmosphere with plenty to see and do. The property itself was well maintained and offered a lot of interesting sights and activities. My only suggestion would be for the restaurants to operate on a more consistent and convenient schedule so guests have better opportunities to enjoy them. Overall, it was a pleasant stay.
Shalanda, 1-night trip
Verified

10/10 Exceptional

Clean, large
Nermeen, 2-night trip
Verified

10/10 Exceptional

Food was great, friendly staff and the room was clean and comfortable.
Barrett, 1-night trip
Verified

10/10 Exceptional

Wonderful resort! We stayed there for a couple of days for new year and we had a lot of fun especially my kids.
Mireille, 3-night trip
Verified

10/10 Exceptional

It was so beautiful, family friendly, excellent service.
Sherra, 1-night trip
Verified

10/10 Exceptional

Always a good time staying there.
Sonia, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel! Great staff! Perfect stay
Faris, 2-night trip
Verified

10/10 Exceptional

Yes room was great good view
beth, 3-night trip
Verified

10/10 Exceptional

The room was lovely, clean and the views were spectacular.
Harry, 2-night trip
Verified

10/10 Exceptional

The resort is very well done and all the holiday touches were magical.
Melissa, 1-night trip
Verified

8/10 Very good

Large convention hotel. Nice amenities (pool we used) pricey with lots of charges ( not exclusive to this property). Was charged for “premium” WiFi which I didn’t sign up for… or use. Overall a nice product
Heidi, 2-night trip
Verified

6/10 Good

We had a great time!
Cathleen, 1-night trip
Verified

10/10 Exceptional

Nice hotel, clean, rooms are big. People are very nice. Hotel is huge. You can get lost. They need better way of letting you where to go better signs.
Sandro, 1-night trip
Verified

10/10 Exceptional

Nice Hotel
Rovshan, 3-night trip
Verified

10/10 Exceptional

Everything was good, we enjoyed our stay.
Cassandra, 1-night trip
Verified

8/10 Very good

The scent in the hotel was great
Krystal, 1-night trip
Verified

10/10 Exceptional

We LOVE The Gaylord. Always our favorite place to stay!
Anthony, 1-night trip
Verified

10/10 Exceptional

Good and excellent places,all peoples are friendly.
Arianna, 3-night trip
Verified

10/10 Exceptional

Absolutely beautiful! Food was simply amazing!
James A, 1-night trip
Verified

10/10 Exceptional

Clean rooms and plenty to do
Duane, 2-night trip