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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
Beachfront property in Mazatlán with spa and beach bar

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Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

3 outdoor pools, free cabanas, pool umbrellas
In-room dining
View from room
5 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property - evening/night
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, where luxury meets tranquility in Cerritos. Savor the international cuisine at one of 5 on-site restaurants and soak up some sun with free beach cabanas, a swim-up bar, and a private beach. Guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free area shuttle
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Free beach cabanas
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY1,727
CNY1,727 total
includes taxes & fees
Jun 26 - Jun 27

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Master Suite

In-room dining

Master Suite

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LED TV
  • 39 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
  • 90 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Pueblo Bonito Mazatlan - All Inclusive

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 1,002 reviews
The price is CNY1,327
CNY1,327 total
includes taxes & fees
Jun 26 - Jun 27
Pueblo Bonito Mazatlan - All Inclusive
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About the neighborhood

Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110

What's nearby

  • Mazagua Aquatic Park - 14 min walk - 1.1 km
  • Witches Beach - 19 min walk - 1.6 km
  • Mazatlan International Center - 8 min drive - 4.3 km
  • Galerias Mazatlan - 9 min drive - 5.8 km
  • Cerritos Beach - 10 min drive - 6.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive
  • Free area shuttle

Restaurants

  • ‪Kelly's Bar - ‬5 min walk
  • ‪The Bistro - ‬4 min walk
  • ‪Playa Brujas - ‬18 min walk
  • ‪La Cordeliere - ‬7 min walk
  • ‪El Seis Coffee House and Bakery - ‬7 min drive

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Putting you within a 15-minute drive of Cerritos Beach, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers a private beach where you can enjoy free cabanas, beach massages, and volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Cordeliere, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 4 bars/lounges and a rooftop terrace at this luxurious property, and in-room conveniences like refrigerators and microwaves. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 378 rooms

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
    • Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Offsite

    • Free area shuttle

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • On a private beach
  • Tennis lessons
  • Yoga classes
  • Beach volleyball
  • Snorkeling
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Piano
  • Fitness center
  • Golf driving range on site
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • LED television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

Armonia Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Cordeliere - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Emerald Grill - Onsite restaurant. Open daily.
Sunset Grill - This poolside bistro specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Deli I and II - This delicatessen serves light fare only. Open daily.
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán
HELP_OUTLINE

Frequently asked questions

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, this property doesn't have a casino, but Casino del Rey (15-min drive) and MonteCarlo Casino (16-min drive) are both nearby.

What is there to do at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive and nearby?

Have fun with onsite activities like snorkeling and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive also has 4 bars, a private beach, and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there are 5 onsite restaurants, featuring alfresco dining and international cuisine.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive like?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos. Popular attractions include Cerritos Beach, which is 11 minutes away by car.

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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Drinks
View
Restaurant
Children
Spa
Amenities
Beach

What guests liked

  • The pool area was amazing with great service, beautiful views, and plenty of options for relaxation. (19 reviews)
  • The spa services were beyond expectations and a wonderful experience. (6 reviews)
  • Breakfast options were delicious with fresh food and good service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing trip, The resort was so beautiful and clean.
Timbra, 5-night trip

10/10 Exceptional

This was a great stay here ya the Pueblo bonito emerald bay, we love their resorts and can’t wait to visit another.
Joseph Brandon, 4-night trip

10/10 Exceptional

One of the best Hotels in Mazatlán

The hotel is amazing, really clean and the food is awesome, but the staff sometimes behaves like if only the international tourists had paid to be there.
4-night trip

10/10 Exceptional

All staff and properties were top-notch
Gordon Brian, 7-night trip

10/10 Exceptional

Exelente hotel
Aldo Gilberto, 2-night trip

10/10 Exceptional

Beautiful property. Great service.
Gillian, 5-night trip

10/10 Exceptional

The staff at Pueblo Bonito Emerald Bay are amazing! I will definitely be back
Karyn, 7-night trip

10/10 Exceptional

10/10 would recommend

We loved our time at PBEB! The ocean front resort is beautiful with the sprawling grounds and all the palm trees and tropical plants and wildlife. The food was delicious at every restaurant. And the staff is so welcoming and took care of our every need. We will be back
Joshua, 9-night trip

10/10 Exceptional

This was my first time to this resort. It was beautiful, the service was excellent, the all inclusive food was also extremely good. The staff was warm & welcoming. I will definitely come back!
Kenneth, 7-night trip

10/10 Exceptional

Amazing property very clean great staff that are eager to please and serve you great experience
Sean, 1-night trip

10/10 Exceptional

Great place to stay
Eva, 5-night trip

10/10 Exceptional

With two hotels and a restaurant in the placita, lots of options.
richard, 4-night trip

10/10 Exceptional

Exceptional property, staff, facilities! Pools were amazing along with pool staff. Can’t wait to return!
Thomas, 6-night trip

10/10 Exceptional

Beautiful property. Pool and landscaping is amazing. Great staff. I will be back!
Matthew Nicholas, 7-night trip

10/10 Exceptional

The staff were above and beyond good customer service. So many of them impressed me as being joyful. Happiness is contagious. The people here are their best asset.
Wayne, 6-night trip

10/10 Exceptional

Absolutely beautiful with the most amazing staff, services, and atmosphere. Highly recommend this resort to anyone who will listen. Definitely going back next year!!
Ronald Kirk, 4-night trip

10/10 Exceptional

Wonderful property, the staff is amazing.
John, 4-night trip

6/10 Good

No entertainment. Checking in and out of dining was a hassle. Food was ok. Not more than a 3 star.
Robin, 8-night trip

8/10 Very good

The grounds were beautiful and sprawling. Service was great and friendly. Took advantage of the free shuttles to the sister resort. Rooms could be updated and limited dining options
Jeffrey Todd, 7-night trip

4/10 Fair

This property caters to the timeshare people, not those who are not. The color of your wrist band determines your service and attention.
Scott David, 7-night trip

10/10 Exceptional

Excellent staff; friendly and always very helpful. We are seriously thinking of returning next year for a week in both EB and Mazatlan. Also the connections you had with us via e-mail prior to our arrival was terrific and appreciated. Good job from everyone.
Tim, 10-night trip

10/10 Exceptional

Location was great. A little spread out, but come to be expected for the size. Lots of activities for the kids.
Michael Patrick, 6-night trip

8/10 Very good

Very friendly staff. Smoking policy is a bit extreme though
AARON, 5-night trip

10/10 Exceptional

There are Golf courses within 15 minutes. The SPA is excellent. Poolside server Jose Luis was phenomenal!
Kenneth, 5-night trip

10/10 Exceptional

Beautiful property right on the ocean! The pools are lovely and the people are so kind and helpful. The property is lush with greenery everywhere. Spa was wonderful! The fruit basket and free bottled water were such a wonderful touch! Thank you for the gift! A !
Alaine, 1-night trip