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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
Beachfront property in Mazatlán with spa and beach bar

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Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

3 outdoor pools, free cabanas, pool umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
In-room dining
Front of property - evening/night
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, where luxury meets tranquility in Cerritos. Savor the international cuisine at one of 5 on-site restaurants and soak up some sun with free beach cabanas, a swim-up bar, and a private beach. Guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free area shuttle
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Free beach cabanas
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY2,037
CNY2,037 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Master Suite Ocean View

In-room dining

Master Suite Ocean View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LED TV
  • 39 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite Ocean View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
  • 90 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Pueblo Bonito Mazatlan - All Inclusive
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
The price is CNY2,037
CNY2,037 total
includes taxes & fees
Nov 20 - Nov 21
Pueblo Bonito Mazatlan - All Inclusive
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About the neighborhood

Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110

What's nearby

  • Mazagua Aquatic Park - 14 min walk - 1.1 km
  • Witches Beach - 19 min walk - 1.6 km
  • Marina Mazatlan Golf Course - 5 min drive - 3.1 km
  • Mazatlan International Center - 6 min drive - 4.3 km
  • Cerritos Beach - 11 min drive - 6.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive
  • Free area shuttle

Restaurants

  • ‪Kelly's Bar - ‬13 min walk
  • ‪Hotel Riu Mazatlán, Sinaloa - ‬20 min walk
  • ‪The Bistro - ‬7 min walk
  • ‪La Tambora - ‬19 min walk
  • ‪La Cordeliere - ‬13 min walk

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers a private beach where you can enjoy free cabanas, beach massages, and volleyball, plus you'll have access to onsite snorkeling. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Cordeliere, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 4 bars/lounges and a rooftop terrace at this luxurious property, and in-room conveniences like refrigerators and microwaves. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

Onsite entertainment and activities
Theme parties

At a glance

DONE

Hotel size

    • 378 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
    • Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • On a private beach
  • Tennis lessons
  • Yoga classes
  • Beach volleyball
  • Snorkeling
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Piano
  • Fitness center
  • Golf driving range on site
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Armonia Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Cordeliere - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Emerald Grill - Onsite restaurant. Open daily.
Sunset Grill - This poolside bistro specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Deli I and II - This delicatessen serves light fare only. Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, this property doesn't have a casino, but Casino del Rey (15-min drive) and MonteCarlo Casino (16-min drive) are both nearby.

What is there to do at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive and nearby?

Have fun with onsite activities like snorkeling and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive also has 4 bars, a private beach, and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there are 5 onsite restaurants, featuring alfresco dining and international cuisine.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive like?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos. Popular attractions include The Mazatlan Malecón, which is 15 minutes away by car.

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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Drinks
View
Children
Restaurant
Amenities
Spa
Beach

What guests liked

  • The pool area was a highlight, with many reviewers praising the pools, pool staff, and poolside service. (21 reviews)
  • The spa services were beyond expectations and a wonderful experience. (6 reviews)
  • Breakfast options were delicious with fresh food and good service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay
Eva, 5-night trip

6/10 Good

We loved to Pueblo bonito mazatlan - better food, layout, and more child friendly.
Lucy Anne, 7-night trip

10/10 Exceptional

I visited Pueblo Bonito Emerald Bay with my friends and we had an excellent time. All the staff were especially friendly an knowledgeable, the ocean view from our room was stunning, the food was great, and the activities fun and diverse. A gorgeous resort right on the beach with an array of amenities and services, I highly recommend it!
Makayla Janelle, 9-night trip

10/10 Exceptional

The whole experience was amazing. Customer service was top of the line Food, cleanse everything was amazing. Thank you very much 😊
Ana, 3-night trip

10/10 Exceptional

Amazing property very clean great staff that are eager to please and serve you great experience
Sean, 1-night trip

10/10 Exceptional

Beautiful property. Great service.
Gillian, 5-night trip

10/10 Exceptional

Exceptional property, staff, facilities! Pools were amazing along with pool staff. Can’t wait to return!
Thomas, 6-night trip

10/10 Exceptional

Beautiful property. Pool and landscaping is amazing. Great staff. I will be back!
Matthew Nicholas, 7-night trip

10/10 Exceptional

The staff were above and beyond good customer service. So many of them impressed me as being joyful. Happiness is contagious. The people here are their best asset.
Wayne, 6-night trip

10/10 Exceptional

Excellent customer service, very friendly staff
Laura Brigitte, 5-night trip

10/10 Exceptional

Massive classic resort!! Top quality amenities
Thomas, 7-night trip

4/10 Fair

This property caters to the timeshare people, not those who are not. The color of your wrist band determines your service and attention.
Scott David, 7-night trip

10/10 Exceptional

We couldnt believe that upon arrival our room was upgraded from a Junior Suite to that of a Master Suite! We were very appreciative of how they fullfilled our requests of being on the ground level and close to both Swimming pools because of my knee issues! My wife and I were very impressed by the personal attention we were given by entire staff but especially by Antonio(Dinner Service) and Ariel(Breakfast Service) at the Buffet. I mentioned that i loved Spicy Salsa with my meals and they both went into the Kitchen and Blended me some Habanero Salsa..this is just an example of the kindness that they displayed towards us throughout our stay. We were able to really enjoy our Vacation because of the staff! We definitely recommend Pueblo Bonito Emerald Bay to all who are considering to go! Cant wait to go back!!
Daniel Adrian De, 7-night trip

10/10 Exceptional

Luxory!
Luis, 5-night trip

10/10 Exceptional

Beautiful Resort

This place is hands down the nicest resort in Mazatlan. Check in was great, and was able to check in early. The room was very big and beautifully appointed. The all inclusive includes several restaurants with very good food. There is also a bar called "Kellys" which had very good drinks and live entertainment. But the best thing of all were the grounds, I have no idea how they keep them up .. b ut they were the best I have seen in any resort.
Richard, 3-night trip

10/10 Exceptional

I love Pueblo Bonita Emerald Bay. Only problem my toilet did not flush. I had to wait for a day for maintenance to come.
Renae Anne, 9-night trip

8/10 Very good

Beautiful garden-like grounds and pool, very large (3 pool areas, one of them adults only). Right on the water. Amazing views. Much bigger than many of the other hotels. The rooms are suites and quite large, good for families. The food is good, not great. It was just the two of us and we missed having a more quiet, fancier restaurant. The beach is nice but quite rocky so maybe not good for little kids, the pools are a better option and there are plenty of them. Emerald Bay is pretty far out of town so shuttle or taxi is necessary to get to other activities or restaurants. Finally, beware the "welcome" breakfast - it's a time share sales. After that, they leave you alone and it's a nice place!

10/10 Exceptional

Sure
Jeyleen, 1-night trip

6/10 Good

Liked the food. Liked the trees. Didn't like lack of entertainment especially at night. Latest you could get a drink was suppose to be 10. But they actually closed restaurant/bar at 9:15 and they were not happy how I wasn't happy about that. Hated wait staff most indifferent wait staff I have ever experienced in Mexico. I've been to Mexico about 50 times. $10 usd tip for food for 2 and couldn't even get a smile or thank you from staff. I'm guessing resort had something to do with that as they asked you to tip as you signed for all drinks and food and charge to room: even if you had the all inclusive. And if you wanted to tip directly they asked you put it in envelope and give to front desk after stay. We just tipped directly like most all inclusive resorts. But like I said didn't seem appreciated at all. They have a very nice gym and spa. No nightly entertainment. This resort my opinion is made for people in their 70's.
Jeremy, 2-night trip

4/10 Fair

La calidad en general bajó mucho, los licores que incluían en el todo incluido antes eran de mejor calidad y había más variedad. El buffet terrible, 1 sola opción de guisado a parte del huevo, pocas opciones de proteína, la piña jamás estuvo fresca. En general aunque sigue habiendo buenas opciones en el menú la calidad y sabor de los alimentos bajo. En general la atención en emerald bay terrible, se noto la preferencia a los extranjeros, lo cual no pasó los días que fuimos de visita a PB Mazatlán, excelente atención ahí, el único lugar rescatable el sushi. Pedimos resurtido de aguas en el cuarto y jamás lo hicieron lo cual es ridículo porque igual podíamos pedir las botellas en el bar, pero a veces se necesitaba en la noche un extra. Extrañamos los rollitos primavera del bistro, eran muy superiores a los del sushi, de haber tenido incluso batas en la habitación a que no cambien las toallas cuando se dejaban en el suelo, las volvían a dejar húmedas dobladas
Sergio, 4-night trip

10/10 Exceptional

Linda estancia

La vista al mar, era parcial, la habitacion estaba grande y comoda, la cocina en excelentes condiciones, ya no hay mucha playa para estar!! No se si sea por el mar o hayn hecho nas construccion.. fue lo unico que me falto mojarme los pies en la arena
Cocina muy linda
Ismael, 2-night trip

6/10 Good

Pudo ser como antes

Es la tercera vez que nos hospedamos en este hotel, la primera vez hace como 10 años, y todo nos pareció excelente, regresamos en el 2022 y todo siguió excelente y yo recomendaba mucho este hotel, hasta mejor que el RIU, en cuanto a calidad de la comida y atención personalizada en las albercas. regresamos este 2025 y salimos un poco decepcionados porque le bajaron la calidad de los platillos a la carta y algunas bebidas tanto en el restaurante como en el bar, además que le bajaron a los horarios y la calidad de los postres, en general de un 100%, siento que le bajaron a un 70%, quizás no les redituaba en mayor márgenes de utilidad la calidad de antes, pero en lo personal ya no lo voy a recomendar como antes, sigue siendo un hotel tranquilo para descansar, pero ya no hay eventos en las albercas y se vuelve un poco aburrido, ninguna música y hasta menos carritos de traslados hay, tardamos esperando mucho tiempo, recortaron hasta en eso sus costos, la verdad para la próxima salida decidimos visitar otros hoteles. si deciden volver a la calidad de antes, no duden en avisarme y ahí estaremos con gusto. por ultimo, teniendo el paquete todo incluido (que incluye hasta propinas, como lo especifica el mismo hotel)) y que aun así me gusta dar propina por la atención, tuve una experiencia muy desagradable con un mesero del cordeliere, que al terminar la cena de bufete, se mostró muy impaciente por recibirla.
JUAN CARLOS, 2-night trip

6/10 Good

Opciones de comida, falta de atención de algunos trabajadores, muy tardado la transportación dentro del hotel
Juan, 3-night trip

10/10 Exceptional

Todo bien, el menu esta reducido por remodelacion, pero el gerente se porto exelente y en varias ocasiones nos preparo platillos especiales
isabel, 4-night trip

10/10 Exceptional

Todo muy bien
Cristina, 4-night trip