The only thing that was good about my stay was the pool. Once we arrived we had issues with our second rooms door lock. They replaced it and it still didn’t work. Nobody offered to move us and the safety of my kids were at risk. They only refund $28 dollars of resort fees but took 5 hours and 3 maintenance men to try to fix a door that couldn’t be fixed. Front desk wasn’t any help either. The beds were not comfortable either. I won’t be back to this resort and I’ll be emailing corporate as well. Big red stain on our floor and they had bags of cleaning products just sitting outside the building all day and nobody picked it up
Natasha
Natasha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
lissette
lissette,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Nice Resort - Fees Unclear
Room was very nice. Amenities and on-site activities were quite good. I WAS surprised, though, and not happy about 30 additional dollars in "Resort Fees" that Hotels.com did not show in the hotel price. It makes it hard to trust Hotel.com's quotes.
Adam
Adam,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Terry
Terry,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Walter
Walter,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Krystin
Krystin,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 17 日
andrea
andrea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Jennifer
Jennifer,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Symone
Symone,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Cole
Cole,4 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 11 日
Jaquetta
Jaquetta,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Keep coming back!
Great surprise to stay in a newly renovated unit. Very nice decor and furnishings.