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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain hotel with indoor pool, near Helen Tubing & Helen Water Park

Choose dates to view prices

Tucked away in the mountains, SureStay Hotel by Best Western Helen Downtown offers a warm retreat with free continental breakfast and an indoor pool. Relax in the lobby with coffee/tea while taking advantage of 24-hour front desk service and convenient parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Convenience store
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • In-room climate control (air conditioning)
  • Free self parking
The current price is CNY618
CNY751 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Beds Nonsmoking

Desk, laptop workspace, iron/ironing board, free WiFi

2 Double Beds Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Accessible - 2 Double, Mobility Accessible, Bathtub, Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible - 2 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is CNY515
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includes taxes & fees
Jul 6 - Jul 7
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About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Unicoi Hill Park - 6 min walk - 0.5 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Unicoi State Park - 9 min walk - 0.8 km
  • Alpine Helen/White County Convention and Visitors Bureau - 11 min walk - 0.9 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Campfire Gather Round - ‬6 min walk
  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪The Troll Tavern - ‬4 min walk
  • ‪Two Tire Tavern - ‬7 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

  • At SureStay Hotel by Best Western Helen Downtown, you'll be just a 5-minute drive from Unicoi State Park and Helen Tubing & Helen Water Park. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping on request
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 11-minute walk from Unicoi State Park and 16 minutes' walk from Helen Tubing & Helen Water Park. Travelers love the hotel's prime location.

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Reviews

SureStay Hotel by Best Western Helen Downtown Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was easy and free with convenient access to the downtown area. (14 reviews)
  • Breakfast was a highlight with many options, including allergy-friendly choices and warm offerings. (34 reviews)
  • The indoor heated pool was a great bonus, with many guests enjoying its warm temperature and convenient location. (16 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Towns
Restaurant
Store
Coffee
Bathroom

Reviews

Verified

10/10 Exceptional

Great place to stay! Walking distance and clean rooms with great breakfast.
Jonathan, 1-night trip
Verified

10/10 Exceptional

Very comfortable beds, friendly staff and wonderful view
Beth, 2-night trip
Verified

10/10 Exceptional

Loved the location. The staff were very accommodating and courteous.
Sandra, 1-night trip
Verified

10/10 Exceptional

Perfect location. The staff was wonderful, and our visit of 3 days could not have been better. Thank you to the staff for making our 3 days a real pleasure!
Michael, 3-night trip
Verified

10/10 Exceptional

Staff were very friendly
Gary, 1-night trip
Verified

8/10 Very good

The location was perfect. The rooms were clean and decent. There were some renovations next-door that made our stay little different; other than that it was a good value for the money
Rosario, 3-night trip
Verified

8/10 Very good

Rooms were clean, Staff was friendly, Nice place to stay
Corbin, 2-night trip
Verified

10/10 Exceptional

Perfect location, short walk to most of the best places in town. Clean room and friendly staff
Jose, 2-night trip
Verified

10/10 Exceptional

Wonderful and friendly staff. Comfortable, clean, affordable rooms. Excellent place. I will definitely recommend it to others.
Jessica, 1-night trip
Verified

8/10 Very good

Room was very clean. Bed was too soft for us, since my husband has back pain and wasn't too comfortable for him. The location is perfect! Walking distance from the downtown.
Mikiko, 2-night trip
Verified

10/10 Exceptional

The room was nice and clean. The staff was wonderful and I would be staying here again
Sonia, 2-night trip
Verified

10/10 Exceptional

The hotel is very nice đź‘Ś clean and the people are so nice
Luis, 2-night trip
Verified

8/10 Very good

Clean room and convenient location. Friendly staff.
Robin, 2-night trip
Verified

10/10 Exceptional

The place was exceptionally clean—bathrooms, floors, and sheets were all spotless. That level of cleanliness is pretty unusual for older properties in Florida; they could definitely learn a thing or two about maintenance from this Georgia hotel. Everything was very well maintained, and it’s located in the middle of one of the prettiest towns I’ve visited in the U.S
Sandis, 1-night trip
Verified

10/10 Exceptional

Room was clean and comfortable. Great walking distance from everything. Would stay again.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Good value. The room was spacious and clean
mel, 1-night trip
Verified

10/10 Exceptional

Clean and renovated rooms. Proximity was perfect and staff was very nice
Steven, 2-night trip
Verified

10/10 Exceptional

The room was super clean!! The staff worked hardly and that action gained a lot of points.
Luis Gustavo, 1-night trip
Verified

10/10 Exceptional

great location. walking distance to everything
Gail, 1-night trip
Verified

10/10 Exceptional

The room was cleaned and the staff are really nice.
Lily, 1-night trip
Verified

10/10 Exceptional

Great location. Room was clean.
emerson, 1-night trip
Verified

10/10 Exceptional

The room was clean staff was very friendly live the location we could just go walking everywhere.
alianny, 1-night trip
Verified

10/10 Exceptional

Room was very clean, staff was great, the only thing that would have made my stay better would have been an in room coffee maker, otherwise everything was perfect!
Leah, 1-night trip
Verified

10/10 Exceptional

We loved how close the hotel is to the shops. Free parking was nice too!
Tracy, 1-night trip
Verified

10/10 Exceptional

Rooms newly renovated, very clean and staff friendly. Location was perfect. Will stay there again.
Barbara, 2-night trip