Located near Riviera Cancun Golf Resort, Moon Palace Cancún - All Inclusive offers an unforgettable getaway with 27 holes of golf, a marina, and a vibrant nightclub. Enjoy beach volleyball on the white sand beach or unwind at one of the 7 outdoor pools with sun loungers. Previous guests rave about family-friendly amenities and helpful staff.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Free breakfast
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Marina
Golf course
On the beach
16 restaurants and 11 bars/lounges
3 swim-up bars
Full-service spa
7 outdoor pools
Nightclub
Free children's club
Free supervised childcare
2 outdoor tennis courts
Feel at home (6)
Children stay free
Supervised childcare (free)
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available
The current price is CNY2,989
CNY2,989
CNY3,650 total
includes taxes & fees
May 20 - May 21
Why we love this property
Beach bliss
This all-inclusive resort sits directly on white sand. Beach club access, yoga sessions, and water activities create a complete oceanside experience.
Golf paradise awaits
This property dazzles with a 27-hole course, driving range, and golf lessons. A full-service spa provides post-game relaxation after hitting the links.
Spa serenity
A full-service spa offers daily treatments from facials to hot stone massages. Wellness continues with a sauna, hot tub, and fitness room at this hotel.
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
What's nearby
Grand Outlet Riviera Maya - 9 min walk - 0.8 km
Xoximilco - 10 min walk - 0.9 km
Moon Palace Golf Club - 16 min walk - 1.3 km
El Tinto Golf Course - 2 min drive - 3.2 km
Delfines Beach - 24 min drive - 20.7 km
Getting around
Cancun Intl. Airport (CUN) - 8 min drive
Tulum Intl. Airport (TQO) - 131 min drive
Airport shuttle (surcharge)
Restaurants
Lobby Bar - 7 min drive
Grand Lobby Bar - 6 min drive
The Grill - 9 min drive
Grand Central Buffet - 7 min drive
Cafe Bistro - 7 min drive
About this property
Moon Palace Cancun - All-Inclusive
At Moon Palace Cancun - All-Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be within a 10-minute walk of Xoximilco. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Momo Teppanyaki, one of 16 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 3 swim-up bars, a golf course, and a marina. The pool and helpful staff get great marks from fellow travelers.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Miniature golf
Soccer
Volleyball
Kids club
Lessons/classes/games
Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
At a glance
DONE
Hotel size
1334 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Free supervised childcare
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free uncovered onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning
16 restaurants
11 bars/lounges
3 swim-up bars
2 coffee shops
Poolside bar
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Waterslide
Mini golf
Playground
Free supervised childcare/activities
Children's games
Toys
Lifeguard on site
What to do
On the beach
Free beach club
Tennis
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Basketball
Golf lessons
Golfing
Mini golf
Kayaking
Windsurfing
Concerts/live shows
Evening entertainment
Shopping
Pool table
Foosball
Table tennis
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Golf cart on site
Pool loungers
Pool umbrellas
Water sports equipment
Romance packages
Facilities
16 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
Golf course on site
Golf driving range on site
7 outdoor pools
Designer stores on site
Arcade/game room
Bicycle parking
Full-service spa
Golf clubhouse on site
Golf pro shop on site
5 outdoor pickleball courts
Marina
Nightclub
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Waterslide
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 78
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible shuttle
Accessible airport shuttle
Handrails in stairways
Stairway handrail height (inches): 24
Front entrance ramp
Wheelchairs available on site
Visual fire alarm
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory foam mattress
What to enjoy
Private indoor hot tub
Balcony
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Free long-distance and local calls
Desk chair
Food and drink
Champagne service
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Restaurant dining guide
Special features
Spa
O Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
Children & extra beds
Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 005-007-000963/2025
Also known as
Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun
Frequently asked questions
Does Moon Palace Cancun - All-Inclusive offer free cancellation for a full refund?
Yes, Moon Palace Cancun - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Moon Palace Cancun - All-Inclusive?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at Moon Palace Cancun - All-Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Moon Palace Cancun - All-Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Moon Palace Cancun - All-Inclusive?
Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.
What are the check-in and check-out times at Moon Palace Cancun - All-Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Moon Palace Cancun - All-Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.
What is there to do at Moon Palace Cancun - All-Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and volleyball, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Moon Palace Cancun - All-Inclusive also has 3 swim-up bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Moon Palace Cancun - All-Inclusive?
Yes, there are 16 onsite restaurants, featuring Asian cuisine.
Does Moon Palace Cancun - All-Inclusive have rooms with private hot tubs?
Yes, each room has a private indoor hot tub.
Does Moon Palace Cancun - All-Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Moon Palace Cancun - All-Inclusive like?
Moon Palace Cancun - All-Inclusive is a short 8-minute drive from Cancun Intl. Airport (CUN) and 9 minutes' walk from Xoximilco.
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Reviews
Moon Palace Cancun - All-Inclusive Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.6
Amenities
8.6
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The pools were great, clean, and offered a variety of amenities and activities for all ages. (152 reviews)
The all-inclusive experience was excellent with a wide variety of food options, attentive staff, and numerous amenities. (48 reviews)
The spa at this property was highly praised for being fabulous, relaxing, and amazing. (26 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Restaurant
Beach
Children
Family friendly
Sunrise
Booking
Luxury
Reviews
Verified
10/10 Exceptional
Feb 8, 2026
Great food and staff.
Matthew
Matthew, 6-night trip
Verified
8/10 Very good
Feb 8, 2026
Very friendly staff, great amenities for kids, and good selection of food.
Nilou
Nilou, 4-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Friendly Staff, Good food, Amazing hotel
Gabriela Isabel
Gabriela Isabel, 5-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Food was very good, staff friendly and professional and very nice rooms!
Brenda Ann
Brenda Ann, 7-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Excellent all inclusive resort
Naresh
Naresh, 4-night trip
Verified
8/10 Very good
Dec 25, 2025
Great facility to enjoy with families.
Gunendran
Gunendran, 4-night trip
Verified
8/10 Very good
Feb 9, 2026
Overall, our family had a great time at the resort and will be back to this or another of their properties. Most dinner restaurants were great, plenty for everyone in the family to do, and liked the evening shows.
Heather
Heather, 6-night trip
Verified
10/10 Exceptional
Jan 14, 2026
We had an amazing time with our family.
Ilona
Ilona, 3-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Excellent Resort! Wonderful staff
Ghanashyam
Ghanashyam, 5-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Was very relaxing! The overall resort was incredibly clean. The staff was very nice and helpful.
David Maximillian
David Maximillian, 6-night trip
Verified
8/10 Very good
Jan 14, 2026
Nice resort. Lots to keep the kids entertained.
Jennifer
Jennifer, 5-night trip
Verified
10/10 Exceptional
Jan 27, 2026
everything was wonderful and the staff was awesome no other place like this one extremely courteous staff mainly for the breakfast bufette to mention couple of them the very educated and courteous manager Belle and the waitresses
Rode , Elizabeth and Yuri the chef
octavio
octavio, 3-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Clean room, great staff, plenty amenities, many events
Sushil
Sushil, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Enjoyable stay. Well kept resort with lots to do. Food and service good. Rooms are fine, a little cramped for family of 4.
Sameer
Sameer, 10-night trip
Verified
10/10 Exceptional
Jan 8, 2026
It was amazing! Cooperative staff,clean rooms,best thing was Buffet …
Rajvinder
Rajvinder, 4-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Greta area. Beaches were nice. Lots of area for walking and great amenities.
Barry
Barry, 4-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Spotless! Great upgraded room!
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Great resort, friendly service, amazing pools, lotta to do
Andrew John
Andrew John, 9-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Very family friendly and very nice staff
Hebreb
Hebreb, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Clean, friendly, helpful, family friendly! We absolutely loved everything and could not have asked for a better getaway. Can not wait to go back!!!!
Mindy S
Mindy S, 5-night trip
Verified
10/10 Exceptional
Jan 7, 2026
We loved the resort. Everything was great. Room was super clean. Stafc was friendly.
Gitanjali
Gitanjali, 4-night trip
Verified
10/10 Exceptional
Dec 6, 2025
The room was cleaned everyday without asking , the food was a 10/10 and everything that was available was 10/10 staff was always available and helpful . Definitely would stay again
Dangelo
Dangelo, 4-night trip
Verified
8/10 Very good
Mar 27, 2026
The hotel is massive and the food is very good. Customer service at throughout the hotel is great minus the front desk which is awful. They threaten to make you pay $150 a day if you lose your wristband and it is the only way to get into your room. This part was a huge turn off. The pools, restaurants and amenities are great but the beach is horrible and looks black with seaweed for about a 100 feet out which makes it unable to swim in so that was disappointing to be in Cancun without being able to use the beach.
Elizabeth
Elizabeth, 5-night trip
Verified
10/10 Exceptional
Jan 19, 2026
This was an amazing experience food and luxury were fantastic. We stayed at a different all inclusive after the moon palace and were disappointed the whole time.
justin
justin, 4-night trip
Verified
10/10 Exceptional
Dec 8, 2025
The spa was very relaxing. We had a great time at Moon Palace Sunrise as a family of 4-2 adults 2 kids.