Does home.ly - London West End Apartments offer free cancellation for a full refund?

Yes, home.ly - London West End Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at home.ly - London West End Apartments?

Sorry, there's no onsite parking at home.ly - London West End Apartments.

What are the check-in and check-out times at home.ly - London West End Apartments?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

Does home.ly - London West End Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around home.ly - London West End Apartments like?

Home.ly - London West End Apartments is in London City Centre, a short 4-minute walk from Piccadilly Circus Underground Station and 3 minutes' walk from Leicester Square.

home.ly - London West End Apartments, London: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 1, 2025

Great location, very clean, nice supply of linens, dishes, etc.

Koy, 4-night trip

8/10 Very good

Aug 28, 2025

Ótimo apto super bem localizado.

Apartamento muito bem localizado. Ao lado de Chinatown. Bem no coração de Londres, Utensílios de qualidade, cama e sofá confortáveis, check in e check out facilitados. Pequenos detalhes como cortinas e uma mesa com problemas que em nada que atrapalharam nossa estadia. Quem tem problemas com barulho pode não curtir mas é o preço por estar numa das principais avenidas da cidade.

Leonardo, 2-night trip

8/10 Very good

Apr 27, 2025

Great location, easy walking distance to sights and transit.

Pamela, 7-night trip

10/10 Exceptional

Jun 25, 2025

Great location and comfortable bed. A little delay in cleaning the unit (it was after 3pm and we waited to get in). But overall we enjoyed it. No AC but the fans worked.

Melina, 4-night trip

10/10 Exceptional

Apr 3, 2025

Great Place to stay. Lots of room and very clean. Just make sure you are able to do stairs and outside noise doesn't bother you.

Patrick, 4-night trip

10/10 Exceptional

Apr 11, 2025

Great apartment!

This is a great apartment situated in the heart of London. The apartment is super and has everything you need for a lovely and comfortable stay. We will definitely return the next time we visit London.

Lynn, 3-night trip

6/10 Good

May 25, 2025

Location is on the heart of London... with the same token all the sound from main street are noticed even around 2-3 in the morning.

Martin, 4-night trip

10/10 Exceptional

Apr 9, 2025

Lage und Ausstattung der Wohnung sehf gut. Vermieter hat sich mehrfach gemeldet und gefragt, ob wir gut angekommen sind und ob alles okay ist. Einfach Top.

Simone, 3-night trip

10/10 Exceptional

Feb 25, 2025

Great location, clean property, warm and comfortable; all white goods are in a good condition; was able to cook and have shower with no issues. Many thanks for an excellent service.

Elena, 2-night trip

10/10 Exceptional

Jan 5, 2025

In the heart of central London. Lots of activity, very clean, reasonably priced.

Heather, 1-night trip

10/10 Exceptional

Mar 28, 2023

Excellent location. Convenient to everything.

Randolph, 9-night trip

10/10 Exceptional

Jan 7, 2025

Wunderbare Ferienwohnung für "Mitten drin" in London sein. Nach dem Musical abends kurze Wege nach Hause. Küche zur Selbstversorgung. Supermarkt gegenüber. Perfekt für unsere 4 köpfige Familie. Vielen Dank!

öl, 4-night trip

2/10 Poor

Jun 23, 2025

Terrible

Unfortunately we left after one night and lost all of our money. The bed was horribly uncomfortable. It was also very loud. We live in a major city on a busy street and still found this ridiculously loud late into the night. We were offered no solutions to our problems, so we left and went to a hotel. If they had been willing to offer any assistance we would have stayed. Very disappointing. Don’t waste your money. Both bedside lamps had stickers on bottom saying they had failed inspection. One of them didn’t work, which is why we looked at the bottom.

Kristina, 5-night trip

10/10 Exceptional

Feb 10, 2022

Amazing location and good size for family stay

We have an amazing stay in Home.ly. Location is amazing, clean, and condition of the property is well maintained. Customer service is efficient and easy to reach.

2-night trip

4/10 Fair

Feb 22, 2025

Sadly the property has ZERO soundproofing and the noise from the road is unbelievable. The apartment is lovely and clean, well equipped and a good size but I would not return due to the noise which went on until around 3am.

Jemma, 2-night trip

10/10 Exceptional

Aug 31, 2023

Great location, clean apartment, every single thing you need to live for few days is provided. It is old building but appartments are upgraded, clean and fully furnished.

Payam, 2-night trip

10/10 Exceptional

Jan 25, 2025

The location of this property was excellent. It is located right in the center of a very vibrant area and is very walkable. There are numerous restaurant, shopping, and enter entertainment opportunities right at your fingertips. The apartment is comfortably furnished and exceptionally clean.One thing that I would want people to know ahead of time, however, is that there is no elevator in the stairs are very very steep. So if mobility is an issue, you would need to make sure that you were on a lower floor. My daughter, grandson, and I had an excellent weeklong stay and if I am ever in the area again, I will definitely try to book the same location.

Regina, 7-night trip

4/10 Fair

Feb 18, 2025

There were so many hairs and unknown hairs on the bedding and pillowcases that we couldn't sleep as it was. (I took pictures but won't post them) We had to buy cellophane tape from a nearby grocery store to remove all the hairs. Even though we booked for 4 people, there was no bedding for the sofa bed, so we had nothing to cover it with. In the 4 nights we stayed, the place was never cleaned.

min ju, 4-night trip

8/10 Very good

Apr 8, 2025

The check-in process was a disaster. We didn't receive the necessary information to access the apartment on time and were left waiting outside after multiple unanswered phone calls. Eventually, someone reached out and attempted to resolve the issue, claiming it was due to the deposit—even though I had paid it immediately upon receiving their communication email. The apartment itself is fine, aside from some noise, which is acceptable. The location is great, surrounded by many good restaurants and grocery stores. While I wouldn’t say the entire experience was bad, it was definitely a rough start—especially for the kids, who were scared after a 10-hour flight. Not the welcome we were hoping for.

Jie, 5-night trip

10/10 Exceptional

Apr 15, 2024

Logement très bien placé et facile d’accès. Propre et bien équipé. Manque juste de quelques petites choses comme par exemple une éponge ou de papier toilette. Point d’attention également sur les tabourets, l’un d’eux ne baisse et ne monte plus. Sinon mise à part ça, le cadre de l’appartement est idéal et l’emplacement difficilement mieux… Je recommande totalement

Otis, 3-night trip

8/10 Very good

Aug 14, 2023

Great location in the heart of London. Easy to get to, 2nd floor apartment in a nice old house, apartment nicely renovated and well equipped. Bus station in front of the door. Unfortunately high noise level from the street until early in the morning. Culture and restaurants in close proximity. Highly recommended.

Dietrich, 4-night trip

10/10 Exceptional

Sep 30, 2024

We found the perfect apartment for our London stay! Inside the apartment was very comfortable, and the kitchen was adequate for what we needed. We were there from Monday-Thursday, and we had no problems with street noise at all. We had the perfect window on the world! As soon as you open the front door from the apartment building, you're instantly in the middle of London, and we were able to easily walk around the area. Perfect location if you're hoping to see some West End shows (we saw 3!). Very close to both the Leicester and Piccadilly underground stations, and the little market below can hold luggage if you arrive early or are leaving past checkout, which was very convenient. Would definitely recommend for anyone looking to stay close both historical and cultural sites in London.

Eric, 3-night trip

4/10 Fair

Sep 19, 2023

The good- this apartment is centrally located. It is very close to theaters and many attractions. The kitchen and bathroom is nice. The bad- it is on a major thoroughfare, in a busy area. Unless you are ok staying up until 4:00am, you may have trouble sleeping. The noise is incredible. While we were there, aside from the normal people, emergency vehicle, vehicle noise, there was the really disruptive extra, extra loud motorcycles going by over and over late at night. I realize this isn’t something the management of the apartment can control. And they do have good storm windows. But, if you are considering staying here, you should be aware of how noisy it is. I couldn’t get to sleep until things finally quieted down between 3-4 am. Also, the apartment was very hot. It was in the 70s outside when we were there. We would open the windows all day until we were trying to sleep, and turn fans on, but we couldn’t cool the apartment below around 78 degrees. The windows only open a few inches. Finally, it wasn’t very clean- blinds are covered with dust, corners are dirty, there are visible spills on cushions, the pillows are worn out/flat, and we ran out of toilet paper after only three days!

Sara, 3-night trip

6/10 Good

Oct 4, 2025

Leiligheten lå sentralt, og den var enkel å finne frem til. Den hadde det meste av utstyr som trengtes, og den var ren. På badet var flere av flisene løse, og det var lite trykk på vannet i dusjen. Sofaen var ødelagt, men det gikk an å sitte i den.

Bente, 3-night trip

10/10 Exceptional

Sep 8, 2025

Nick, 3-night trip

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