Skip to main content

Elcielo Hotel & Restaurant

Choose dates to view prices

Nestled in the heart of El Poblado, Elcielo Hotel & Restaurant offers a luxurious retreat. Enjoy a daily manager's reception on the picturesque terrace or unwind by the outdoor pool with sun loungers. Stay connected with in-room WiFi and indulge at El Cielo, the fine-dining restaurant on site.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY2,383
CNY2,383 total
May 18 - May 19

Why we love this property

Global culinary delights
The hotel serves a delicious buffet breakfast daily. Its restaurant offers tasty meals. The bar provides refreshing drinks in a relaxed atmosphere.
Premium sleep comforts
Luxuriate in premium bedding and bathrobes after a refreshing rainfall shower. Blackout drapes ensure perfect slumber in every room.

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | View from room

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio
Landmark Hotel
El Poblado
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 364 reviews
The price is CNY607
CNY607 total
Jun 3 - Jun 4
Landmark Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022

What's nearby

  • Poblado Park - 5 min walk - 0.5 km
  • Medellín Clinic - El Poblado - 5 min walk - 0.5 km
  • Lleras Park - 8 min walk - 0.7 km
  • Oviedo Shopping Center - 14 min walk - 1.2 km
  • Santafé Mall - 19 min walk - 1.6 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 37 min drive
  • Poblado Station - 10 min walk
  • Aguacatala Station - 28 min walk

Restaurants

  • ‪Masaya - ‬3 min walk
  • ‪La Matriarca - ‬2 min walk
  • ‪Primer Piso - ‬1 min walk
  • ‪Cuon - ‬3 min walk
  • ‪Cafe Dragon - ‬2 min walk

About this property

Elcielo Hotel & Restaurant

  • When you stay at Elcielo Hotel & Restaurant, you'll be within a 15-minute walk of Poblado Park and Lleras Park. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool and a snack bar/deli are other highlights. Fellow travelers love the helpful staff. Public transportation is close by: Poblado Station is just 10 minutes by foot.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Cielo - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 95000 for adults and COP 95000 for children

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Also known as

Elcielo Hotel Restaurant

El Cielo Hotel Restaurant

Elcielo & Restaurant Medellin

Elcielo Hotel & Restaurant Hotel

Elcielo Hotel & Restaurant Medellín

Elcielo Hotel & Restaurant Hotel Medellín

Frequently asked questions

Does Elcielo Hotel & Restaurant offer free cancellation for a full refund?

Yes, Elcielo Hotel & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Elcielo Hotel & Restaurant?

Yes, there's an outdoor pool.

Are pets allowed at Elcielo Hotel & Restaurant?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Elcielo Hotel & Restaurant?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Elcielo Hotel & Restaurant and nearby?

Elcielo Hotel & Restaurant has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Elcielo Hotel & Restaurant?

Yes, there's an onsite restaurant, El Cielo.

What's the area around Elcielo Hotel & Restaurant like?

Elcielo Hotel & Restaurant is a short 4-minute walk from Poblado Park and 10 minutes' walk from Lleras Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Elcielo Hotel & Restaurant Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and generous with great selection and accommodating staff. (11 reviews)
  • The rooftop pool is great, perfectly warm, and perfect for relaxation. (6 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Restaurant
Breakfast
Location
Bar
Lobby
Amenities
Rooftops

Reviews

Verified

10/10 Exceptional

The resort was one of the best places I have been Beautiful Food just amazing and the people are the most respectful and welcoming the staff amazing.
Maria, 2-night trip
Verified

10/10 Exceptional

Clean, five star food, great amenities
Nina, 5-night trip
Verified

10/10 Exceptional

Hotel is quite amazing, clean and great staff
Carlos, 1-night trip
Verified

10/10 Exceptional

I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back!
Corey, 2-night trip
Verified

10/10 Exceptional

Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!!
Sunetra, 2-night trip
Verified

8/10 Very good

Beautiful property, lovely attentive staff. The breakfast that was included was delicious and better than any I've had in a long time. Would definitely recommend staying here.
Amy, 5-night trip
Verified

10/10 Exceptional

Beautiful views from the room.
Daryl, 5-night trip
Verified

10/10 Exceptional

One of the best experience ive had in a while, everyone is super friendly, the hotel is super clean, I would definitely recommend this hotel!
Dustin, 5-night trip
Verified

10/10 Exceptional

The service was great and the staff was amazing!
Jennifer, 1-night trip
Verified

10/10 Exceptional

Loved the staff because they were so accommodating
Jennifer, 2-night trip
Verified

10/10 Exceptional

El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Cedric, 1-night trip
Verified

10/10 Exceptional

Very clean and very comfortable,the personal is very very friendly.
Matilde, 4-night trip
Verified

10/10 Exceptional

A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time.
Hannah, 3-night trip
Verified

10/10 Exceptional

Great place to stay in Medellin, situated in a quiet part of el poblado, walking distance to the bars/restaurants over there. The rooms are nice and modern, pool (rooftop) is great and the restaurant is sublime
Johannes, 2-night trip
Verified

10/10 Exceptional

Best service! Outstanding food!
Jorge, 5-night trip
Verified

10/10 Exceptional

Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience!
Reginald, 2-night trip
Verified

10/10 Exceptional

Memorable Anniversary Celebration

El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb.
Alfonso, 2-night trip
Verified

10/10 Exceptional

Beautifully appointment. Great amenities considering its size.
Ravi, 4-night trip
Verified

10/10 Exceptional

Only place to stay in Medellin. Exquisite. Dinner in the main restaurant was other worldly.
John, 3-night trip
Verified

10/10 Exceptional

Oasis in Medellín

El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.
Sarah, 3-night trip
Verified

10/10 Exceptional

The hotel is beautiful. Room and bed excellent, gorgeous. Pool and restaurant/ bar area also gorgeous. Food has been excellent. My only complaint is that the location is not close or walking distance from the dining and shopping areas of El Poblado.
Nora, 1-night trip
Verified

10/10 Exceptional

Lots of lush greenery! Super clean and staff was very friendly! Not to mention the restaurant which was an amazing experience! 10/10
Alicia Camille, 4-night trip
Verified

10/10 Exceptional

10/10

Loved our stay here - the service was amazing. We had a very early flight to the airport for departure and since we were missing breakfast the second morning (which was delicious btw), and they packed us breakfast and coffees to go which was so sweet! Would definitely stay here again.
Erica, 1-night trip
Verified

10/10 Exceptional

Rooms are a bit on the smaller side but the interiors, service, and overall amenities of the hotel make up for it. We spent an entire day on the rooftop pool area and the gentlemen who were in charge went above and beyond to make sure we were pampered
Sergio, 2-night trip
Verified

10/10 Exceptional

Amazing 5 Star

Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good. Super comfy beds. Food and drinks inside the rooms were all included. Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax.
Jonathan, 1-night trip