At Candlewood Suites Charlotte - Arrowood by IHG, you'll be within a 10-minute drive of Carowinds Theme Park and Billy Graham Library. You can go for a morning swim at the seasonal outdoor pool and visit the fitness center for a workout. Also, Charlotte Premium Outlets and SouthPark Mall are within a short drive.
Charlotte Convention Center - 13 min drive - 14.3 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 20 min drive
Concord, NC (USA-Concord Regional) - 34 min drive
Charlotte Station - 20 min drive
Gastonia Station - 27 min drive
Restaurants
Wendy's - 4 min walk
Circle K - 2 min drive
Bojangles' Famous Chicken 'n Biscuits - 3 min drive
TWC Cafeteria - 4 min drive
Waffle House - 3 min drive
About this property
Candlewood Suites Charlotte - Arrowood by IHG
At Candlewood Suites Charlotte - Arrowood by IHG, you'll be within a 10-minute drive of Carowinds Theme Park and Billy Graham Library. You can go for a morning swim at the seasonal outdoor pool and visit the fitness center for a workout. Also, Charlotte Premium Outlets and SouthPark Mall are within a short drive.
At a glance
DONE
Hotel size
77 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (2 total, up to 60 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop garden
Picnic area
Television in common areas
Fitness center
Seasonal outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
No plastic coffee stirrers
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
DVD player
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Kitchen
More
Weekly housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per pet, per stay (maximum USD 175 per stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Guests under 18 years old are not allowed in the fitness facility
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood
Frequently asked questions
Does Candlewood Suites Charlotte - Arrowood by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Charlotte - Arrowood by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Charlotte - Arrowood by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Candlewood Suites Charlotte - Arrowood by IHG?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 60 lbs per pet. There's a charge of USD 35.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Charlotte - Arrowood by IHG?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Candlewood Suites Charlotte - Arrowood by IHG?
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites Charlotte - Arrowood by IHG and nearby?
Candlewood Suites Charlotte - Arrowood by IHG has a seasonal outdoor pool and a fitness center, as well as a picnic area.
Does Candlewood Suites Charlotte - Arrowood by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Candlewood Suites Charlotte - Arrowood by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker.
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Reviews
Candlewood Suites Charlotte - Arrowood by IHG Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
8.4
Location
8.4
Staff & service
7.6
Eco-friendliness
7.4
Property conditions & facilities
Popular mentions
Room
Elevator
Service staff
Reviews
10/10 Exceptional
Feb 14, 2025
Good hotel to stay in
Good hotel stay and clean
Jada
Jada, 2-night trip
10/10 Exceptional
Dec 17, 2024
Great stay
Ashley
Ashley, 1-night trip
10/10 Exceptional
Apr 17, 2025
Always enjoy staying at Candlewood Suites
Michael
Michael, 1-night trip
6/10 Good
Jun 15, 2025
How big the rooms where and how they had full kitchens in them and the free laundry was also nice
Ashley
Ashley, 3-night trip
8/10 Very good
Mar 9, 2025
Friendly staff
Very clean easy parking
Karen
Karen, 2-night trip
8/10 Very good
Apr 4, 2025
Aesthetic
Absolutely a good hotel with dedicated staff and situated in a friendly environment that enabled me some walking distance to catch up with my itineraries for the day likewise some breathe taking restuarant/spots to hang out there in without been atacked by hoodlums
HABEEB OLAMIDE
HABEEB OLAMIDE, 14-night trip
10/10 Exceptional
Oct 7, 2024
Rooms were clean and spacious and the kitchen was well equipped will def be staying here again.
Nikkia
Nikkia, 1-night trip
10/10 Exceptional
Dec 14, 2024
Perfect stay
Perfect stay. They have everything we need for a perfect gateway.
Noëlla
Noëlla, 1-night trip
4/10 Fair
Jun 13, 2025
4/10
Hotel needs some updates, very outdated and needs some TLC.
Robert
Robert, 1-night trip
8/10 Very good
Aug 15, 2023
Nice stay
Victoria
Victoria, 4-night trip
6/10 Good
Jun 15, 2025
The staff was kind. I did not feel comfortable with the lighting on the hallway and the room smelled like a gym.
Roselin
Roselin, 1-night trip
8/10 Very good
Oct 5, 2023
It was a good clean stay and convienient
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
Oct 25, 2024
The man who checked us in was so welcoming helpful and nice!
James
James, 1-night trip
10/10 Exceptional
Jan 22, 2025
Great
johannes
johannes, 1-night trip
4/10 Fair
Aug 30, 2025
Elevator out of order. Air conditioning was a challenge to get started
Verified traveler
1-night trip
10/10 Exceptional
Feb 17, 2025
Good
philip
philip, 5-night trip
6/10 Good
Apr 21, 2025
Thin walls
Michael
Michael, 3-night trip
8/10 Very good
Mar 21, 2023
Ot was a nice room and hotel
Demaio
Demaio, 2-night trip
10/10 Exceptional
Sep 18, 2024
Excellent service
Jannet
Jannet, 2-night trip
10/10 Exceptional
Oct 19, 2024
Staff was excellent! Everyone was friendly and helpful
Leslie
Leslie, 1-night trip
8/10 Very good
Mar 18, 2024
Staff was great
Nokukhanya
Nokukhanya, 2-night trip
6/10 Good
Jul 31, 2024
Grest
Sierra
Sierra, 1-night trip
4/10 Fair
May 25, 2025
Toliet couldn’t flush
Refrigerator wouldn’t close
Cabinet drawer was broken
And tv did not have no signal the last day I was there.
Bennie
Bennie, 2-night trip
10/10 Exceptional
Dec 6, 2024
Super
Rodney
Rodney, 6-night trip
10/10 Exceptional
Jan 19, 2025
The room had about everything you can imagine! Full size fridge with icemaker, utensils, plates, bowls, microwave, hair dryer, etc. Very good value!