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Sheraton Metairie - New Orleans Hotel

Property class: 3.5
Metairie hotel with outdoor pool and restaurant

Choose dates to view prices

Located near the iconic Caesars Superdome, Sheraton Metairie - New Orleans Hotel offers a warm welcome with a rooftop terrace, coffee shop, and Cajun/Creole cuisine at Zuby's Restaurant. Relax by the outdoor pool or stay active at the 24-hour gym; previous guests rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 6 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY916
CNY1,051 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,842 reviews
The price is CNY698
CNY800 total
includes taxes & fees
May 10 - May 11
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About the neighborhood

Map
4 Galleria Blvd, Metairie, LA, 70001

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Crescent City Surgical Centre - 5 min walk - 0.5 km
  • Omega Hospital - 11 min walk - 1.0 km
  • Lakeside Shopping Center - 15 min walk - 1.3 km
  • Serenity Day Spa and Gifts - 20 min walk - 1.7 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive
  • New Orleans Union Passenger Terminal - 9 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Chicken Salad Chick - ‬3 min drive
  • ‪Acme Oyster House - ‬2 min drive
  • ‪Little Tokyo Restaurant - ‬9 min walk
  • ‪Sushi Nami - ‬3 min drive

About this property

Sheraton Metairie - New Orleans Hotel

At Sheraton Metairie - New Orleans Hotel, you'll be within a 10-minute drive of Caesars Superdome and Canal Street. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Zuby's Restaurant, which serves Cajun/Creole cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (5851 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Room amenities

Be entertained

  • 27-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

Zuby's Restaurant - This family restaurant specializes in Cajun/Creole cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 20 per person

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Does Sheraton Metairie - New Orleans Hotel offer free cancellation for a full refund?

Yes, Sheraton Metairie - New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Metairie - New Orleans Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Metairie - New Orleans Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Sheraton Metairie - New Orleans Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sheraton Metairie - New Orleans Hotel?

No, this hotel doesn't have a casino, but Fair Grounds Race Course (9-min drive) and Caesars New Orleans Casino (10-min drive) are both nearby.

What is there to do at Sheraton Metairie - New Orleans Hotel and nearby?

Sheraton Metairie - New Orleans Hotel has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Sheraton Metairie - New Orleans Hotel?

Yes, Zuby's Restaurant offers Cajun/Creole cuisine.

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Reviews

Sheraton Metairie - New Orleans Hotel Reviews

7.6

Good

7.8

Cleanliness

8.4

Location

8.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Bathroom
Weather
Location
Water
Air conditioning
Microwave
Shower

Reviews

Verified

10/10 Exceptional

Wonderful huge King room, almost felt like an apartment! Clean and comfortable with a wonderful shower and bathroom, delicious smelling shampoo/conditioners, very comfortable bed, friendly staff and convenient parking garage next door for secure parking. I stayed for a mini vacation away from the family to attend the Phantom of the Opera at the Saenger Theatre, and my stay at the Sheraton was a bonus, such a relaxing trip to recharge. I will be back to stay!
Devon, 1-night trip
Verified

8/10 Very good

Parking is good and as for my stay it’s always awesome
Kerry, 1-night trip
Verified

4/10 Fair

Was switched rooms while checking to 2 double beds but was told they was 2 queens beds. No other rooms available once I went back down to ask to switch back. Also, asked for more blankets for the room and was refused. Front desk told me they checked and didn’t have any to give.
Marcus, 2-night trip
Verified

10/10 Exceptional

Nice clean, quiet hotel near restaurants and airport.
Sandra, 1-night trip
Verified

10/10 Exceptional

Great hotel and the staff were very friendly
Christian, 2-night trip
Verified

2/10 Poor

I reserved and payed for an ADA wheelchair accessible room I did not get one even though I had confirmed reservations I was not offered any help to find a suitable substitute room
Jesse, 2-night trip
Verified

10/10 Exceptional

Enjoyed our stay
Larry, 3-night trip
Verified

10/10 Exceptional

Excellent
ANTHONY, 1-night trip
Verified

10/10 Exceptional

Loved my stay
Sandra, 1-night trip
Verified

10/10 Exceptional

Very clean , quiet , comfortable .. Will be staying again soon !!!
Brittany, 1-night trip
Verified

10/10 Exceptional

Hotel was elegant, clean and the hospitality was great.
Jake, 1-night trip
Verified

10/10 Exceptional

Location to shopping
Tyler, 1-night trip
Verified

10/10 Exceptional

Great experience!

Friendly staff, clean room, comfortable bed!
Dedra, 1-night trip
Verified

10/10 Exceptional

Good hospitality

Only stayed one night, but the staff was friendly and breakfast was great
Tema, 1-night trip
Verified

10/10 Exceptional

Excellent suite, staff at front desk and restaurant extremely helpful and friendly
Terry Lee, 1-night trip
Verified

8/10 Very good

it's nice overall. Clean, free parking garage is nice. The room was clean and nice in general. Would recommend
Khoi, 2-night trip
Verified

10/10 Exceptional

Front desk staff and house keeping was great
Shelly-Ann, 2-night trip
Verified

8/10 Very good

Front desk attendants were awesome!!
Christian, 3-night trip
Verified

6/10 Good

I was there for a church trip we were told we have certain accommodations such as the conference room for extended hours however we were forced out of the room and given a small conference room with a non movable table for 200+ people buffet breakfast was not refreshed
Jennifer, 1-night trip
Verified

10/10 Exceptional

Great property
FRANK, 1-night trip
Verified

8/10 Very good

Nice stay for one night

Pros: Clean, comfortable bed, nice step in shower and convenient parking. Cons: No refrigerator or microwave in room and our toilet stopped up.
Debra, 1-night trip
Verified

10/10 Exceptional

Very nice and affordable
Brooke, 2-night trip
Verified

8/10 Very good

Good hotel

Good experience, I will definitely go back.
John, 2-night trip
Verified

2/10 Poor

Rebecca at the front desk was very friendly. From there to the bartender and the staff at breakfast was incredibly kind. I really enjoyed it.
Jenee, 1-night trip
Verified

10/10 Exceptional

My family enjoyed the hotel stay. The Staff customer service was excellent. The hotels had areas inside and the parking lot that were undergoing remodel, when the remodeling is completing, it will have a higher impact score for excellent for hotel.
Roosevelt, 1-night trip