It was all good. It's an old hotel, but in good condition
Salim
Salim,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 19 日
Lift is still broken after 6 months, no WiFi in room so had to move. Unable to reach reception without walking down.
Have to pay for parking now which isn’t secure.
Matthew
Matthew,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 19 日
The check-in process was very long winded. No computerised system, hand writing down the hotels.com itinerary reference and taking too long to confirm the booking. Although not an issue for us, the elevator was out of service so the stairs were the only way up to the rooms. Overall the room was comfortable if a little dated. The staff were friendly and welcoming but it would be nice to have an early check-in option, even for an additional charge.
David
David,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 15 日
Large room in great period hotel. Terrible check-in with a strict 3pm start resulting in long queues. Bed was not level to the floor and wall had prominent hand marks. Bathroom was good and clean. No lift and a good three floor stair experience. Good location for city centre
Jimmy
Jimmy,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 13 日
Edwin
Edwin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 11 日
No hot water, alarming bedbug infested in the property and no heating
Jacqueline
Jacqueline,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Jane
Jane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
The front staff were so nice and made us welcome and were credit to the company x
Lynsey jayne
Lynsey jayne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 7 日
As I entered the room all the windows were open (it was a freezing october night). The table was pushed up against the sofa (which looked as if the legs were to give way at any mo). The bathroom was big, but had poor lighting and lacked surface space... the elevator was out and the staff could learn a bit more about costumer aervice.
Marcus
Marcus,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
biach
biach,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 4 日
Didn't have breakfast in my stay
Sharon
Sharon,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 30 日
Lift wasn’t working, the room smelt of smoke like someone had been smoking in the room. The room was freezing as the radiator was working we had get a little portable heater which only did a little. Definitely not worth the money
Olajide
Olajide,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 30 日
The lift was out of action and it would seem that it had been for some time. Whilst I have no problem using the stairs (as I prefer the exercise) this would have caused a major problem for some of my friends whom normally would have stayed as well.
Also, no mention of this was made when booking.
Derek
Derek,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 28 日
I could open the window from the room as it was screwed but with an open gap.
Otherwise breakfast buffet was really great, and personal really kind….. I would have appreciated also more beer selection in the bar
Jean-Marc
Jean-Marc,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 28 日
Mould on walls & cracks
Darren
Darren,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 24 日
Elevator is not working for months.
Disappointed…
Crismel
Crismel,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 19 日
William
William,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 16 日
We were a little disappointed with our stay here.
The window in the room could not close properly. The curtains were filthy and stained. The bed head was stained with what looked like blood and other soils. The worst part was there was no lift. Thankfully we were one flight of stairs up and someone kindly brought the luggage to the room for us.
The parking on site was a bit problematic for us in that you are required to download an app. Sadly because I am from another country this app was not available to me on my cell phone l. I had already parked my car there thinking that i would just pay at the desk. We were informed by the staff that if we moved our car out of there we would be ticketed 100£. Keep in mind we had just parked our car there a few minutes before this.
The staff at the desk were friendly. There was a really kind lady I think her name was Pam who loaned me her personal umbrella. Very grateful for her kindness. The breakfast wasnt bad. They had traditional English breakfast offerings. Overall many of the employees were kind but the hotel itself needs much attention.
Yvonne
Yvonne,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 16 日
A wonderful building with so much to offer, but it fell short. For £80 I'm not surprised, but why not charge a little more and offer a better experience?
They offered a 2pm check in but wouldn't allow us to check in before 3. It appeared that multiple other guests were experiencing the same.
Room was clean although the bath panel was half hanging off.
The lady looking after the bar was under 18 so couldn't serve us any alcohol.
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 16 日
Suresh
Suresh,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 9 日
Room looked nothing like advertised picture
Lift broken , we was on the top floor
To park you must download apps
Front of house desk staff seemed uninterested
Paul
Paul,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 5 日
Arrived at hotel put on 4th floor lift broken, was not asked if help required with luggage as I had a few bags. No towels in room. Loud music in room opposite until 1am on a week night no one was bothered. And finally I left my iPad in the room I tried to call and sort this out with the hotel I even spoke to ceo of the hotel chain kalik who was so rude and put the phone down and even though my iPad was showing the location they denied it being there. The worst hotel I have stayed in and I travel the country and stay in hotels 3 x a week. I definitely wo