Located in a shopping district, NH Collection Palacio de Burgos is the perfect blend of luxury and convenience. Enjoy a meal at Rincon de la Merced, work out at the gym or take advantage of dry cleaning/laundry services. With free in-room WiFi, meeting rooms and tour/ticket assistance this hotel has everything you need for a comfortable stay.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive
Burgos Station - 9 min walk
Burgos Rosa de Lima Station - 14 min drive
Burgos Railway Station (UGR) - 15 min drive
Restaurants
Maricastaña - 4 min walk
Casa Minuto - 4 min walk
Pizza Station - 3 min walk
Café Ibáñez - 4 min walk
Telepizza - 3 min walk
About this property
NH Collection Palacio de Burgos
Enjoy your visit to Burgos with a stay at NH Collection Palacio de Burgos. Guests can visit the fitness center for a workout or grab a bite to eat at Rincon de la Merced, which serves local cuisine and is open for lunch and dinner. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
110 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured covered onsite self parking (EUR 20.90 per day)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children's menu
Working away
24-hour business center
5 meeting rooms
Conference space (495 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Rincon de la Merced - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20.80 for adults and EUR 10.40 for children
Children & extra beds
Rollaway beds are available for EUR 35 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per night
Parking
Covered self parking costs EUR 20.90 per day
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos
Frequently asked questions
Does NH Collection Palacio de Burgos offer free cancellation for a full refund?
Yes, NH Collection Palacio de Burgos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Burgos?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Palacio de Burgos?
Yes. Self parking costs EUR 20.90 per day. Parking spots may be limited.
What are the check-in and check-out times at NH Collection Palacio de Burgos?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at NH Collection Palacio de Burgos and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Collection Palacio de Burgos?
Yes, Rincon de la Merced offers local cuisine.
What's the area around NH Collection Palacio de Burgos like?
NH Collection Palacio de Burgos is in the heart of Burgos, a short 9-minute walk from Burgos Station and 3 minutes' walk from Arco de Santa Maria.
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NH Collection Palacio de Burgos Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Parking
Breakfast
Restaurant
Cathedrals
Building
Walking
Old town
What guests liked
Breakfast was consistently described as great, superb, excellent, and plentiful with a variety of options. (15 reviews)
Parking was convenient, easy to access, and available on-site. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 22, 2025
Très bel hôtel, idéalement bien placé et très confortable.
antoine
antoine, 1-night trip
10/10 Exceptional
Sep 26, 2025
Clean, quiet and pretty rooms
Staff was very nice and helpful. Hotel has great location
El hotel es hermoso y tiene una ubicación espectacular para caminar en la zona!!, el personal muy amable
NANCY ALEJANDRA
NANCY ALEJANDRA, 1-night trip
10/10 Exceptional
Jun 11, 2025
Very well located
Xavier
Xavier, 1-night trip
10/10 Exceptional
May 6, 2025
Great location
N. Fleetwood
N. Fleetwood, 1-night trip
10/10 Exceptional
Feb 5, 2025
Hotel molto bello, ottima posizione, ottima colazione, stanza bella e confortevole
Domenico
Domenico, 1-night trip
8/10 Very good
Jul 3, 2025
Todo OK, si recomiendo
El servicio está bien, el desayuno también está bien, la ubicación céntrica, no pondría ninguna queja
Verified traveler
2-night trip
10/10 Exceptional
Jan 15, 2025
Great Hotel, the location is perfect!
MARCELLA
MARCELLA, 1-night trip
10/10 Exceptional
Apr 8, 2025
Perfect location
Spacious, comfortable room
Great location
Highly recommend this hotel.
Jemmel
Jemmel, 2-night trip
10/10 Exceptional
Jun 29, 2025
Todo muy bien
LUIS
LUIS, 1-night trip
8/10 Very good
May 31, 2025
Beautiful property centrally located.
Denise
Denise, 2-night trip
8/10 Very good
May 4, 2025
Super Lage, klasse Ambiente
Toplage im historischen Gebäude.
Freundliches Personal und erstklassiges Frühstück
Thomas
Thomas, 1-night trip
10/10 Exceptional
Aug 16, 2025
Prachtig hotel en mooiste ontbijtzaal ooit!
Prachtig hotel!
Ruime kamers, tikkeltje gedateerd maar schoon en comfortabel.
We waren van plan elders in Burgos re ontbijten totdat we de prachtige eetzaal zagen, omringd door een zuilengang. Luxe en uitgebreid ontbeten.
Al met al een aanrader!
Willem
Willem, 1-night trip
8/10 Very good
Sep 16, 2025
Everyone at the reception desk was very helpful and friendly. The servers in the restaurant appeared to be bother by my presence. They seemed unhappy with their job altogether.
claudina
claudina, 1-night trip
10/10 Exceptional
Jun 16, 2025
Personal super freundlich, konnten schon um 11:00 ins Zimmer, großes und ruhiges Zimmer und Betten, Tee und Nespresso Maschine, großes Bad. Ein sehr gutes Frühstück , sehr guter Kaffee, frisch gepresster Orangensaft, Lokale Spezialitäten etc.