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Hotel Alpina

2.0 star property
Mountain hotel, steps from Matterhorn Museum

Choose dates to view prices

Photo gallery for Hotel Alpina

Exterior
Property grounds
Property grounds
Daily buffet breakfast (CHF 25 per person)
In-room safe, desk, cribs/infant beds, free WiFi
Surrounded by the majestic mountains, Hotel Alpina offers a warm welcome with its charming garden and cozy library. Enjoy rock climbing, hiking/biking or ice skating during your stay and unwind on the outdoor entertainment area or at the hair salon. Helpful staff have left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Ski facilities
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Terrace
  • Garden
  • Library
  • Front-desk safe
  • Hair salon
  • Picnic area
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathtub or shower
The current price is CNY2,356
CNY2,517 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room | In-room safe, desk, cribs/infant beds, free WiFi

Triple Room

7.6 out of 10
Good
(9 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

8.4 out of 10
Very good
(22 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Double Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom | In-room safe, desk, cribs/infant beds, free WiFi

Single Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
TV
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Single Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property - evening/night
Hotel Tannenhof
  • Free breakfast
  • Pet friendly
  • Free WiFi
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9.4 out of 10, Exceptional, 332 reviews
The price is CNY1,979
CNY2,125 total
includes taxes & fees
Nov 26 - Nov 27
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About the neighborhood

Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Matterhorn Museum - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 24 miles/38.7 km
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 8 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Elsie Bar - ‬2 min walk

About this property

Hotel Alpina

Hotel Alpina offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with onsite hiking/biking trails, mountain biking, and sledding. Other highlights include a terrace and a garden. Fellow travelers say good things about the helpful staff and walkable location.

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • This property is in a car-free zone and can be reached only by train or taxi.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

What to do

  • Mountain biking
  • Rock climbing
  • Ice skating
  • Sledding
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Room amenities

Be entertained

  • 66-cm TV

Home comfort

  • Heating

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Soap
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 25 for children

Children & extra beds

  • Cribs/infant beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Does Hotel Alpina offer free cancellation for a full refund?

Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alpina?

Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Alpina?

Sorry, there's no onsite parking at Hotel Alpina.

What are the check-in and check-out times at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Hotel Alpina and nearby?

During the winter, enjoy onsite recreation like sledding and ice skating and return when the snow melts for mountain biking and rock climbing. Enjoy amenities like a picnic area and a garden.

What's the area around Hotel Alpina like?

Hotel Alpina is a short 7-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi. Travelers say the area is walkable and ideal for skiing.

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Reviews

Hotel Alpina Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was excellent, with a superb selection of options and a pleasant atmosphere. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Location
Service staff
Train station
Building
View
Store
Shower
Towns

Reviews

10/10 Exceptional

Very nice trip!
Clara, 1-night trip

10/10 Exceptional

Excellent customer service from cleaning crew.
Ivy, 3-night trip

10/10 Exceptional

Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time.
Joe, 3-night trip

10/10 Exceptional

The staff was particularly friendly and helpful!
Melanie, 2-night trip

10/10 Exceptional

Excellent staff, in house breakfast is very much appreciated. Very clean room and seemed newly renovated floor and bathroom with a deep tub and the bed for a youth is excellent and can be put out to the 3rd bed for a family of 4. We loved the hotel.
Changbin, 2-night trip

8/10 Very good

Good location for the train stations. Easy to find.
Jacqueline, 1-night trip

8/10 Very good

Very nice, a little dated but clean and comfortable.
Chelsea, 1-night trip

8/10 Very good

Great location. Helpful check in staff. Clean and tidy with good quality towels and bedding. Room decor and overall condition in need of updating.
Catherine, 1-night trip

10/10 Exceptional

Clean great property, good value for money
Eunji, 1-night trip

8/10 Very good

Came to Zermatt for the first time, staff were so friendly and accommodating. They provided us information on best places to eat and to see. We arrived with our pram & 2 suitcases, staff were very helpful in helping us get to our room. The views from the hotel are amazing.
Shannon, 2-night trip

10/10 Exceptional

Great location and nice hotel for the price.
Ramanand, 1-night trip

10/10 Exceptional

A great, affordable option in Zermatt.
Charley, 3-night trip

10/10 Exceptional

I love this hotel. The reception lady let us check in early. I love the view that we have and how close it is to the station.
Mary Jean, 1-night trip

8/10 Very good

Good Hotel. Water pressure not the best.
Robert, 2-night trip

10/10 Exceptional

Lovely!
Brandon, 2-night trip

8/10 Very good

Close to the train station & Coop. Check-in is not in this property and no hairdryer in the room.
Alwin, 2-night trip

10/10 Exceptional

Location was great. Quiet at night
keith, 2-night trip

8/10 Very good

Had a lovely time here in Zermatt. Hotel is on a nice walking distance from the train station and you can easily explore the city centre from here.
Maikel, 1-night trip

6/10 Good

But for me

Fine as a budget short stop, but doesn’t look or smell nice. Hotel is really dated, bathroom is in need of rapid update (shower pressure is good, but that it’s set to hit sideways, about 4 ft off the bath ground level was weird). I spend a lot of time in different hotel beds and can usually sleep anywhere. This mattress was not comfortable and the walls are paper thin. At circa £140 a night, I wanted better than this. Also no tea making facilities available. But, it was clean and well located.
Claire, 2-night trip

10/10 Exceptional

Nice place, we enjoyed our stay here.
Jeffry, 1-night trip

10/10 Exceptional

Great location!
Claudia Carolina, 2-night trip

10/10 Exceptional

Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
Olivia, 1-night trip

6/10 Good

Bath room is too simple and not equipped properly!
ray, 1-night trip

8/10 Very good

I liked everything just I wish to have a kettle in the room
Zhihua, 2-night trip

10/10 Exceptional

Check in and out was easy and good. Reception nice room n area were also very nice. Location is excellent. The only thing I didn’t like was the cleaning crew in the morning are very noisy and not considerate of those still in the room . Talking very loud and banging things around. It’s a very nice place and a good basic stay.
Christopher, 1-night trip