Does Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park offer free cancellation for a full refund?

Yes, Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park?

Sorry, there's no onsite parking at Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park.

What are the check-in and check-out times at Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Does Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.

Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park, Chicago: Hotel Reviews, Rooms & Prices

Q: Are pets allowed at Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park?

Sorry, pets aren't allowed, but service animals are welcome.

10/10 Exceptional

Mar 30, 2025

This was the perfect stay for us this past weekend

Allie, 3-night trip

10/10 Exceptional

Apr 16, 2025

Wonderful experience.

Very comfortable. Nice location. Great customer service.

3-night trip

10/10 Exceptional

Jun 3, 2025

It's a great place near millennium Park. But also a great place to get a buy a transit card and explore all Chicago as the L train is right outside your front door. I loved the charm of the city and it's noises right outside my big floor to ceiling windows. There is a wonderful breakfast/lunch spot right next door. Goddess and the baker and Mexican spot right down the street to enjoy.

sandra, 5-night trip

10/10 Exceptional

Apr 20, 2025

Sonder Jewellers Row, Chicago

Stayed here before the start of our Route 66 trip. No reception and was sent check in instructions which were clear. Had 1 apartment and 1 studio. Close to everything and felt really safe.

John, 2-night trip

10/10 Exceptional

Feb 2, 2025

Loved it Had to leave early but loved

jason, 2-night trip

10/10 Exceptional

Oct 16, 2022

The location was perfect. It was safe and close to everything.

Emily, 4-night trip

8/10 Very good

Mar 25, 2025

The property itself is great, and had a great view of the city. No complaints there. It should be noted that the train is very close and will be loud as it passes by, not an huge issue for us, and the property did include earplugs and white noise machines. One quirk we encountered was the fan in the bed room would randomly turn to full speed and the light would turn on in the middle of the night, this did wake us up when it would happen, and we couldn't trace as to why this was happening. Overall great property, and the next time we are in town, we will most likely book this property again.

Jordan, 2-night trip

8/10 Very good

Sep 11, 2024

Liked location, accommodation, security, neighbourhood. Did not liked the noise.

Michel, 5-night trip

10/10 Exceptional

Nov 25, 2023

Always good

Lars, 7-night trip

10/10 Exceptional

Sep 18, 2024

I so enjoyed staying on jewelers row at the Sonder property In Chicago. It was very close to the places I was visiting so I could walk everywhere. It was noisy because of the L train, yes, but when you’re inside, you Barely hear the train. I felt very safe getting into the building and getting up to my room. It was so well appointed. You thought of everything! I just wish I had longer than three days in Chicago and I hope to come back. I would rent the same apartment again without a doubt!

Leslie, 3-night trip

10/10 Exceptional

May 29, 2023

Very nice location. Just few walks to Metro. There was no reception but it was not uncomfortable. Very clean and well equipped. But I could not sleep well due to the sound of Metro wholeday.

Duk yung, 4-night trip

10/10 Exceptional

Jun 11, 2024

Great stay in Chicago

We had a wonderful stay in the very comfortable apartment. I chose it for the location near Millenium Park and because it was a one bedroom. The apartment had excellent furnishings and faciilties. We had two difficulties during our stay, with the AC and with the washing machine, and both were solved quickly by the staff. They were responsive and went the extra mile to be sure everything was okay. We were also right over the L train, but with AC running I didn’t even notice it and slept great. We’d be happy to stay there again.

Stewart, 6-night trip

8/10 Very good

Apr 29, 2024

Linens, towels, crockery, appliances. Products for cleaning. Everything great. Excelente geographical spot. One only incovinience: the train line on the door. But you gey used to it. 😀

norma alicia, 5-night trip

8/10 Very good

Nov 4, 2022

Proximity to transit was a plus and a minus - convenient for travel but the L was loud at night. Proximity to the Cigar shop made for unpleasant odors in the corridors, stairwells and elevator, but air in the apartment itself was fine.

10/10 Exceptional

Jun 29, 2024

Initially we had an issue with access. However, I used the chat function on the Sonder App and had an immediate response with a new access code. They were very helpful. The property had everything we needed for our stay. Ideally positioned for sightseeing. Everything in walking distance. Fabulous breakfast at Goddess & The Bakery next door. Only slight negative is the bed base is larger than the bed. The wooden corners stick out. Which means stubbed toes and bruised legs. We soon learnt to be careful manoeuvring around the edges.

Elaine, 4-night trip

4/10 Fair

Nov 23, 2024

NOT a hotel, just priced like one.

THIS IS NOT A HOTEL. There is NO staff. There are signs on the walls claiming that you can call talk to someone any time, but if you call the number it tells you to use the app, but the app says call the number. NOBODY will help you. I tried to cancel but there is NO way to get out of the reservation. On the outside it is easy to miss because it's just a plain door with a small sign, basically an old tenement bldg. It is supposed to be a smoke-free property but I was breathing HEAVY smoke EVERY time I was in there, you certainly can't open windows, and again, no staff and no way to cancel my reservation, It was so bad I had to use a telemed doctor and walk to Walgreens and get a rescue inhaler. Getting in and out was a huge ordeal because you need to use a code on your phone every single time. The water pressure in the shower was almost nothing. The place was clean but the two upholstered chairs in the kitchen were filthy (one was broken). Bed was hard as rock and no way to adjust thermostat (set at 68F) I am beyond furious with no recourse. If I knew it was an unstaffed tenement I would NEVER have booked it. Worst "hotel" stay ever. And by the way if there is no staff it should NOT be priced this high, there is literally nothing to justify the crazy high cost.

Janine, 3-night trip

8/10 Very good

Aug 5, 2022

Great but with snags

I would love to give this place 5 stars, but we had two issues. Firstly, the elevator was broken. This was inconvenient but workable. Then, we walked into our apartment to find that it hadn’t been cleaned at all. The bed was unmade, there were dirty dishes in the sink and even the toilet wasn’t flushed from the previous occupant. (Not that it was Sonder’s fault, but this must have been the most hirsute person on earth - there was hair everywhere!) With no staff on the premises, it took some time to figure out how to get in touch with someone. Then it took about an hour and a half to get moved to a different apartment. This apartment was nearly identical to the first one. It was incredibly nice. Outfitted with anything you’d need - pots, pans, plates, paper towels, dish soap, fridge, washer dryer. Extremely spacious. Even though the train runs right by the building, it was super quite. The location is unbeatable. You’re steps away from Millennium Park and the Art Institute. Tons of shops and restaurants. In short, it was wonderful. Despite the initial troubles, this was a great stay and I’ll probably give Sonder another chance in the future. Unfortunately, because of the elevator, cleaning problem and difficulty communicating, I’ll have to give it 4 stars.

Christopher, 2-night trip

10/10 Exceptional

Nov 1, 2025

Kitchen and bathroom had everything we needed, bed was comfortable, and it was great to have a washer and dryer in the unit. The self-serve storage lockers that were available before check-in were a MAJOR benefit and one reason I chose this location. They allowed us to explore the city without pushing around baggage for a few hours prior to check-in.

Angela, 2-night trip

10/10 Exceptional

Oct 9, 2025

Shops were plentiful. Laundry excellent.

Desmond, 3-night trip

6/10 Good

Aug 3, 2025

Unit had only one window AC. It was hot inside the unit. Elevator smelled like cigarretes at times because there is some smoke shop in second floor of building. Room was next to garbage area, so it smeeled in the hallway when opened the door.

Rene, 5-night trip

10/10 Exceptional

Jul 15, 2025

Great location. Clean (very clean) and comfortable apartments with everything you need. Cons: soundproofing from the city center is weak, all sounds are heard quite well. In terms of price per room ratio - a super option. I will book next time, and I recommend it to everyone.

Sergei, 6-night trip

4/10 Fair

Jul 15, 2025

The room we were assigned literally looked at the elevated train line - and we could hear loud rumbling, screeching subways all night long. No amount of white noise machine will hide how loud these trains were. When I tried to contact someone about a room change, I was told there no other units available. This was not advertised/noted as a possible trait when booking or I wouldn’t have picked it. We slept terrible the entire trip.

Megan, 3-night trip

8/10 Very good

Jun 29, 2025

It was a large space with a generous kitchen, washer dryer and big closet. Kitchen was basic, no condiments or paper towels. The living space was nice, and happy there was a dining table and 2 chairs. The bed was fairly stiff and shower was just ok. No central AC but a window unit, so it was loud and ran nonstop in the heat. Well appointed, industrial/modern but loud.

Polly, 2-night trip

6/10 Good

Jun 25, 2025

The room it self is lovely, huge space, high ceilings, cooking and washing facilities, very clean. The issue was getting into the room. 20 calls, multiple messages on the app, it took over an hour to get into the room. I almost gave up and went to another hotel.

Ryan, 3-night trip

2/10 Poor

Jun 17, 2025

I made multiple complaints to customer service through the “chat” that how you communicate with them. Wi-fi did not work, broken ice maker, broken vent in the bathroom, no TV in the bedroom. The air conditioning is a standing portable unit that extremely loud.

James, 2-night trip

Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park

Choose dates to view prices

Photo gallery for Sonder by Marriott Bonvoy Jewelers Row Apartments Millenium Park

Reviews

Popular amenities

Main amenities (6)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Highlights

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Highlights

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Highlights

Similar properties

Sonder by Marriott Bonvoy The Burnham Apartments Loop

Sonder by Marriott Bonvoy The Burnham Apartments Loop

About the neighborhood

What's nearby

Getting around

Restaurants

About this property