Dreadful service from both Hotels.com and the Hotel.
We altered the booking date, Hotels.com admitted a system error their end meaning we were left with a no show even though we turned up the following day.
Both parties refuse to offer a refund leaving us out of pocket.
Customer robbery.
James
James,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Fantastic stay, would definitely stay again
Was worried about the M4 being so close but in our room couldn’t hear a thing! Will definitely be back to stay, friendly staff and breakfast was great. Room was just what we needed, clean tidy and comfortable
J
J,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Tristan
Tristan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Ross
Ross,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Flying visit
Excellent accommodation for a great price. Breakfast fresh, hot and good choice for price paid
Ray
Ray,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Good hotel, great staff, limited parking
Great staff. Always very polite and welcoming.
My only gripe is that the car park spaces are very narrow and the car park needs to be bigger (or share with the Harvester!)
That said, it’s better than a lot of other hotels, and I’ve always been able to park somewhere.
Lift hasn’t worked for more than 6 months. Doesn’t affect me, but I’d imagine that’s more than inconvenient for some others.
Tristan
Tristan,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Chloe
Chloe,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 16 日
Poor
Rooms are good but got no sleep due to excessive noise from fans out side window
Simon
Simon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Tristan
Tristan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Harwinder
Harwinder,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 3 日
Toilet flush was broken in the room. Pillows were really hard
Room was very clean though
Sian
Sian,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Anthony
Anthony,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
GOOD AS ALWAYS
A great place as always.
Good rooms and a nice breakfast
Andrew
Andrew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Thomas
Thomas,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 27 日
Solid hotel, tight parking.
Parking is always busy and the spaces are very tight. Aside from that the hotel is decent. Staff are accommodating and polite.
Tristan
Tristan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
The Manager and her staff are wonderful.
This is our fourth stay over the past two years and, as I explained to the Manager at breakfast this morning, we cannot fault the hotel. The staff are wonderful and caring and have all been there each time we have stayed, there is no turnover. They all seem so happy, as does the Manager herself who is very proud of each and every one of her team.